Alabaster

Local offices in Alabaster

We found these on official websites. Call before you go, since hours and places can change.

• Local office · City office

  Alabaster City Hall

  1953 Municipal Way, Alabaster, AL 35007

  Help here

  • City information and resident concernsContact City Hall for city information or to report a concern.
  Call 205-664-6800DirectionsWebsite

  Checked on October 8, 2026 · Found on cityofalabaster.com

• Utilities · City office

  Alabaster Water

  200 Kent Stone Boulevard, Alabaster, AL 35007

  Help here

  • Water service and billsContact the Water Department about water service or to pay your water bill.Apply online
  Call 205-663-6155DirectionsWebsite

  Checked on October 8, 2026 · Found on cityofalabaster.com

• Older adults · City office

  Alabaster Senior Center

  1097 7th Street SW, Alabaster, AL 35007

  Help here

  • Senior programs and servicesOlder adults can contact the Senior Center about its programs and services.
  Call 205-663-1307DirectionsWebsite

  Checked on October 8, 2026 · Found on cityofalabaster.com

• Parks and recreation · City office

  Alabaster Parks and Recreation

  200 Depot Street, Alabaster, AL 35007

  Help here

  • Parks and recreation programsResidents can contact Parks and Recreation about city programs and activities.
  Call 205-664-6840DirectionsWebsite

  Checked on October 8, 2026 · Found on cityofalabaster.com

• Library · City office

  Albert L. Scott Library

  100 9th Street NW, Alabaster, AL 35007

  Help here

  • Library resources and programsResidents can use library materials, digital resources, and learning programs.
  Call 205-664-6822DirectionsWebsite

  Checked on October 8, 2026 · Found on cityofalabaster.com

• Jobs and training · State office

  Alabaster Career Center

  109 Plaza Circle, Alabaster, AL 35007

  Help here

  • Job and career servicesJob seekers can contact the Career Center for help finding work and career services.
  Call 205-663-2542DirectionsWebsite

  Checked on October 8, 2026 · Found on alabamaworks.com

City of Alabaster website

Checked on October 8, 2026

Offices for all of Shelby County

Alabaster is in Shelby County. These county and state offices serve people there too.

• Human services · County office

  Shelby County Community Services

  200 West College Street, Columbiana, AL 35051

  Help here

  • Community resource referralsFind county resources and referrals for food, senior programs, and other community services.
  Call 205-670-6597DirectionsWebsite

  Checked on October 8, 2026 · Found on shelbyal.com

• Emergency help · County office

  Shelby County Emergency Management Agency

  Help here

  • Emergency alerts and preparednessSign up for county alerts and find guidance to prepare for emergencies.
  Call 205-669-3999Website

  Checked on October 8, 2026 · Found on shelbyal.com

• Library · County office

  Public Libraries of Shelby County

  50 Lester Street, Columbiana, AL 35051

  Help here

  • Library servicesUse library materials, reference help, internet access, and programs across the county library system.
  Call 205-669-3910DirectionsWebsite

  Checked on October 8, 2026 · Found on shelbycounty-al.org

• State office · State office

  Shelby County Department of Human Resources

  987 Highway 70, Columbiana, AL 35051

  Help here

  • Food assistanceContact the office to apply for food assistance and ask about your case.
  • Family assistance and child supportContact the office for help with family assistance or child support services.
  Call 205-669-3000DirectionsWebsite

  Checked on October 9, 2026 · Found on dhr.alabama.gov

• Public health · State office

  Shelby County Health Department

  2000 County Services Drive, Pelham, AL 35124

  Help here

  • Public health clinic servicesGet clinic services such as vaccinations, family planning, and testing for sexually transmitted infections.Read more
  • WICWIC offers nutrition support and food benefits for eligible pregnant people, new parents, infants, and children under five.Read more
  Call 205-664-2470DirectionsWebsite

  Checked on October 8, 2026 · Found on alabamapublichealth.gov

• Older adults · Regional office

  Middle Alabama Area Agency on Aging

  209 Cloverdale Circle, Alabaster, AL 35007

  Help here

  • Aging and disability resource helpGet information and referrals for older adults, people with disabilities, and caregivers in Blount County.Read more
  Call 205-670-5770DirectionsWebsite

  Checked on October 8, 2026 · Found on m4a.org

Everything in Shelby County

Alabama programs by kind of help

These are run by Alabama and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• GoodsClothing, diapers, furniture, a phone and other things for home.
• TransitBus fares, rides and getting to appointments.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• LegalFree legal help, and help staying safe.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• HealthCare.gov

  Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.

  Call 1-800-318-2596
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026