Charleston
Ask about Charleston
Ask in your own words. We look up programs and offices for Charleston and tell you where to go next.
Local offices in Charleston
We found these on official websites. Call before you go, since hours and places can change.
Human services · Nonprofit
Arkansas 211
Help here
- Community resource referralsCall 211 to get referrals to services and support available in your community.Read more
Checked on October 9, 2026 · Found on arkansas211.org
Utilities · City office
Charleston Water & Sewer
1418 E Main St, Charleston, AR 72933
Help here
- Water and sewer service and billingVisit City Hall to start water or sewer service, or get help with your utility account and bill.
Checked on October 9, 2026 · Found on charlestonar.gov
Local office · City office
Charleston City Hall
1418 E Main St, Charleston, AR 72933
Help here
- City services and administrationVisit or call City Hall for help with city services and the mayor's and city clerk's offices.
Checked on October 9, 2026 · Found on charlestonar.gov
State office · State office
Charleston Revenue Office
Franklin County Courthouse, 607 E Main St, Charleston, AR 72933
Help here
- Driver license or state IDVisit for in-person help with a driver license or state ID.
- Vehicle and revenue servicesVisit for help with vehicle services handled by the revenue office.
Checked on October 9, 2026 · Found on dfa.arkansas.gov
Library · Regional office
Charleston Public Library
12 S School St, Charleston, AR 72933
Help here
- Library resources and programsVisit for books, public computers, Wi-Fi, printing, and programs for children and adults.
Checked on October 9, 2026 · Found on arvrls.com
Parks and recreation · City office
Charleston Community Center
311 Freedom Rd, Charleston, AR 72933
Help here
- Community center rentalsAsk City Hall about reserving the community center's meeting room, exhibition hall, or kitchen.
Checked on October 9, 2026 · Found on charlestonar.gov
City of Charleston, Arkansas website
Checked on October 9, 2026
Nonprofits that serve Charleston
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
River Valley Regional Food Bank
1617 South Zero Street, Ft. Smith, AR 72901
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
Legal Aid of Arkansas, Inc.
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
Arkansas River Valley Area Council, Inc.
227 SR 333, Russellville, AR 72802
Listed on humanservices.arkansas.gov, checked on October 9, 2026
Offices for all of Franklin County
Charleston is in Franklin County. These county and state offices serve people there too.
State office · State office
Arkansas Department of Human Services Franklin County Office
800 W. Commercial Street, Ozark, AR 72949
Help here
- DHS benefits and servicesVisit or contact this office for help applying for Arkansas Department of Human Services programs.
Checked on October 8, 2026 · Found on humanservices.arkansas.gov
Local office · Regional office
Arkansas 211
Help here
- Local resource referralsCall 211 to get connected with local help for food, housing, bills, health care, and other needs.
Checked on October 9, 2026 · Found on arkansas211.org
Community action · Nonprofit
Southeast Arkansas Community Action Corporation
1208 N Myrtle Street, Warren, AR 71671
Help here
- Community action servicesContact the community action agency serving Franklin County to ask about available help for local residents.
Checked on October 8, 2026 · Found on acaaa.org
Public health · State office
Franklin County Health Unit
509 North 29th Street, Ozark, AR 72949
Help here
- Public health servicesContact the health unit about local public health programs and services.
Checked on October 9, 2026 · Found on healthy.arkansas.gov
Older adults · Regional office
Area Agency on Aging of Western Arkansas
3600 Wheeler Avenue, Suite 2, Fort Smith, AR 72902
Help here
- Aging servicesGet help finding services such as transportation, meals, caregiver support, and help staying independent.
Checked on October 8, 2026 · Found on agingwest.org
Emergency help · County office
Franklin County Office of Emergency Management
211 West Commercial Street, Suite 8, Ozark, AR 72949
Help here
- Emergency preparedness and alertsGet information about local emergency preparedness, disaster response, and county alerts.
Checked on October 8, 2026 · Found on fcoem.org
Arkansas programs by kind of help
These are run by Arkansas and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - HealthCare.gov
Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.
Call 1-800-318-2596 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- Arkansas 211
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988