Waterbury
Ask about Waterbury
Ask in your own words. We look up programs and offices for Waterbury and tell you where to go next.
Local offices in Waterbury
We found these on official websites. Call before you go, since hours and places can change.
State office · State office
Connecticut Department of Social Services Waterbury Resource Center
249 Thomaston Avenue, Waterbury, CT 06702
Help here
- State benefit assistanceVisit the Resource Center for help with state benefits and information about available programs.
Checked on October 8, 2026 · Found on portal.ct.gov
Housing authority · Regional office
Waterbury Housing Authority
2 Lakewood Road, Waterbury, CT 06704
Help here
- Public housing and housing vouchersContact the Housing Authority for public housing and housing voucher information and applications.Read more
Checked on October 8, 2026 · Found on waterburyha.org
Utilities · City office
Water Department Billing and Collections
210 Municipal Road, Waterbury, CT 06708
Help here
- Water and sewer bill helpContact the office with questions about water or sewer bills and payments.
Checked on October 8, 2026 · Found on waterburyct.gov
Older adults · City office
Waterbury Senior Services and BRASS
1985 East Main Street, Waterbury, CT 06705
Help here
- Senior services and benefits informationWaterbury residents age 60 and older can get information about programs and benefits at the senior center.
- Senior shuttleWaterbury residents age 60 and older can arrange rides to medical visits, shopping, and recreation.
Checked on October 8, 2026 · Found on waterburyct.gov
Local office · City office
Citizens Service Center
235 Grand Street, Waterbury, CT 06702
Help here
- 311 city service requestsCall 311 for information or to report non-emergency city issues such as potholes, trash, or barking dogs.
Checked on October 8, 2026 · Found on waterburyct.gov
Jobs and training · State office
Waterbury American Job Center
249 Thomaston Avenue, Waterbury, CT 06702
Help here
- Job search and training helpGet help finding work, building job skills, and connecting with employment services.
Checked on October 8, 2026 · Found on portal.ct.gov
State office · State office
Connecticut DMV Waterbury Office
2210 Thomaston Avenue, Waterbury, CT 06704
Help here
- Driver licensing and identificationVisit the DMV for available driver license and non-driver identification services.
Checked on October 8, 2026 · Found on portal.ct.gov
Library · City office
Silas Bronson Library
267 Grand Street, Waterbury, CT 06702
Help here
- Library services and learning resourcesResidents can borrow books and other materials, use online learning resources, and find library programs.
Checked on October 8, 2026 · Found on bronsonlibrary.org
Parks and recreation · City office
Waterbury Bureau of Recreation
150 Sunnyside Avenue, Waterbury, CT 06708
Help here
- Recreation programsResidents can find youth, adult, and senior programs, sports, and swimming activities through the Bureau of Recreation.Apply onlineRead more
Checked on October 8, 2026 · Found on waterburyct.org
Checked on October 8, 2026
Nonprofits that serve Waterbury
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
Connecticut Foodshare
2 Research Parkway, Wallingford, CT 06492
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
Statewide Legal Services of Connecticut, Inc.
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
Human Resources Agency of New Britain, Inc. (HRANB)
Serves some towns in these areas
336 Arch Street, New Britain, CT 06051
Listed on portal.ct.gov, checked on October 9, 2026
Nonprofit
New Opportunities, Inc. (NOI)
Serves some towns in these areas
22 Church Street, Meriden, CT 06450
Listed on portal.ct.gov, checked on October 9, 2026
Nonprofit
TEAM, Inc.
Serves some towns in these areas
30 Elizabeth Street, Derby, CT 06418
Listed on portal.ct.gov, checked on October 9, 2026
Offices for all of Naugatuck Valley Planning Region
Waterbury is in Naugatuck Valley Planning Region. These county and state offices serve people there too.
State office · State office
Waterbury DSS Resource Center
249 Thomaston Avenue, Waterbury, CT 06702
Help here
- Social services applicationsGet in-person help with applications for state social services and benefits.Apply online
Checked on October 8, 2026 · Found on portal.ct.gov
Public health · Regional office
Naugatuck Valley Health District
98 Bank Street, Seymour, CT 06483
Help here
- Community health servicesGet health education, immunizations, and help connecting to health services.
- WICEligible pregnant or postpartum people and families with young children can apply for food benefits and get nutrition support.Apply onlineRead more
Checked on October 8, 2026 · Found on nvhd.org
Local office · Regional office
211 Connecticut
Help here
- Information and referralsCall 211 or search online to find local health and human services.
Checked on October 9, 2026 · Found on 211ct.org
Older adults · Regional office
Western Connecticut Area Agency on Aging
84 Progress Lane, 2nd Floor, Waterbury, CT 06705
Help here
- Aging and caregiver supportGet help finding services, support for caregivers, and guidance on Medicare choices.
Checked on October 8, 2026 · Found on wcaaa.org
Older adults · Regional office
Southwestern Connecticut Agency on Aging
1000 Lafayette Boulevard, Bridgeport, CT 06604
Help here
- Aging and caregiver supportGet help finding services and support for older adults and caregivers.
Checked on October 8, 2026 · Found on swcaa.org
Connecticut programs by kind of help
These are run by Connecticut and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- 211 Connecticut
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988