New Castle
Ask about New Castle
Ask in your own words. We look up programs and offices for New Castle and tell you where to go next.
Local offices in New Castle
We found these on official websites. Call before you go, since hours and places can change.
State office · State office
DeLaWarr State Service Center
500 Rogers Road, New Castle, DE 19720
Help here
- Benefits and MedicaidVisit to learn about, apply for, or manage social service benefits and Medicaid.Apply online
Checked on October 9, 2026 · Found on dhss.delaware.gov
Utilities · City office
New Castle Municipal Services Commission
220 Delaware Street, New Castle, DE 19720
Help here
- Water and electric billsPay your city water or electric bill and get answers to questions about utility service.
- Utility bill helpCall the Commission to ask about problems with your city water or electric service.Read more
Checked on October 9, 2026 · Found on newcastlecity.delaware.gov
Human services · Regional office
Delaware 211
Help here
- Help finding local resourcesCall 211 to get connected with health and human service resources across Delaware.
Checked on October 9, 2026 · Found on delaware211.org
Local office · City office
City of New Castle Administration Building
220 Delaware Street, New Castle, DE 19720
Help here
- City government servicesVisit or call the city office for general information, permits, forms, and city records.
Checked on October 9, 2026 · Found on newcastlecity.delaware.gov
Older adults · Nonprofit
New Castle Senior Center
400 South Street, New Castle, DE 19720
Help here
- Senior programs and activitiesOlder adults can join programs and activities that support health, social connection, and independence.Read more
Checked on October 9, 2026 · Found on newcastleseniorcenter.com
State office · State office
Delaware City Division of Motor Vehicles
2101 Mid County Drive, New Castle, DE 19720
Help here
- Driver and vehicle servicesVisit the DMV for driver and vehicle services.
Checked on October 9, 2026 · Found on dmv.de.gov
Library · Regional office
New Castle Public Library
424 Delaware Street, New Castle, DE 19720
Help here
- Public library servicesVisit the library to use its collections and public library resources.
Checked on October 9, 2026 · Found on delawarelibraries.org
Checked on October 9, 2026
Nonprofits that serve New Castle
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
Food Bank of Delaware
222 Lake Drive, Newark, DE 19702
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
Legal Services Corporation of Delaware, Inc.
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
First State Community Action Agency
308 North Railroad Avenue P.O. Box 877, Georgetown, DE 19947-0877
Listed on laborfiles.delaware.gov, checked on October 9, 2026
Offices for all of New Castle County
New Castle is in New Castle County. These county and state offices serve people there too.
Public health · State office
Claymont WIC Clinic
3301 Green Street, Claymont, DE 19703
Help here
- WIC nutrition supportGet nutrition support for pregnant people, new parents, infants, and young children.
Checked on October 8, 2026 · Found on dhss.delaware.gov
Child support · State office
Division of Child Support Services, New Castle County Office
Churchman’s Corporate Center, 84A Christiana Road, New Castle, DE 19720
Help here
- Child support servicesGet help establishing parentage, managing support orders, or enforcing payments.Apply online
Checked on October 8, 2026 · Found on dhss.delaware.gov
Human services · County office
New Castle County Department of Community Services
77 Reads Way, New Castle, DE 19720
Help here
- Community services and housing programsFind county housing and community programs and get help connecting with services.
Checked on October 8, 2026 · Found on newcastlede.gov
Housing authority · County office
New Castle County Housing Authority
77 Reads Way, New Castle, DE 19720
Help here
- Housing Choice Voucher ProgramGet information about applying for housing assistance and managing a voucher.
Checked on October 8, 2026 · Found on housing.nccde.org
Local office · Regional office
Delaware 211
Help here
- Health and human services referralsCall 211 to get connected with local help for basic needs, health, and other services.Read more
Checked on October 9, 2026 · Found on delaware211.org
Mental health and recovery · State office
Northern Delaware Mobile Crisis Intervention Services
Fernhook Building, 14 Central Avenue, New Castle, DE 19720
Help here
- Behavioral health crisis supportGet hotline support, mobile outreach, or walk-in help during a mental health or substance use crisis.
Checked on October 8, 2026 · Found on dhss.delaware.gov
Delaware programs by kind of help
These are run by Delaware and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - HealthCare.gov
Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.
Call 1-800-318-2596 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- Delaware 211
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988