Wilmington
Ask about Wilmington
Ask in your own words. We look up programs and offices for Wilmington and tell you where to go next.
Local offices in Wilmington
We found these on official websites. Call before you go, since hours and places can change.
Local office · City office
Wilmington 311
Help here
- City service requests and informationCall 311 to ask the city for help, report a problem, or check a service request.
Checked on October 8, 2026 · Found on wilmingtonde.gov
Utilities · City office
City of Wilmington Department of Finance
800 N. French Street, Wilmington, DE 19801
Help here
- Water and sewer bill assistanceEligible city utility customers may get help with overdue water and sewer bills.
Checked on October 8, 2026 · Found on wilmingtonde.gov
Parks and recreation · City office
Department of Parks and Recreation
500 Wilmington Avenue, Wilmington, DE 19801
Help here
- Parks and recreation programsResidents can find city parks and sign up for recreation, cultural, and youth programs.
Checked on October 8, 2026 · Found on wilmingtonde.gov
Library · Nonprofit
Wilmington Public Library
10 E. 10th Street, Wilmington, DE 19801
Help here
- Library servicesResidents can use library collections, services, and public programs.Read more
Checked on October 8, 2026 · Found on wilmington.lib.de.us
Housing authority · Regional office
Wilmington Housing Authority
321 E. 11th Street, 4th Floor, Wilmington, DE 19801
Help here
- Public housing assistanceContact the housing authority for information about its housing programs and applications.
Checked on October 8, 2026 · Found on whadelaware.org
State office · State office
Winder Laird Porter State Service Center
509 W. 8th Street, Wilmington, DE 19801
Help here
- Benefits and MedicaidResidents can apply for and manage social service benefits and Medicaid.Apply online
- Food assistanceEligible residents can get help applying for SNAP food benefits.Apply online
- Energy bill assistanceEligible households can ask about help paying energy bills.
Checked on October 8, 2026 · Found on dhss.delaware.gov
Jobs and training · State office
American Job Center - Wilmington
4425 North Market Street, Wilmington, DE 19802
Help here
- Employment and training helpResidents can get help finding work, training, and other employment services.
- Unemployment insuranceResidents can get in-person help with unemployment insurance questions and claims.Apply online
Checked on October 8, 2026 · Found on labor.delaware.gov
Local office · Regional office
Delaware 211
Help here
- Health and human services referralsCall 211 to get connected with local help for basic needs, health, and other services.Read more
Checked on October 9, 2026 · Found on delaware211.org
City of Wilmington, Delaware website
Checked on October 8, 2026
Offices for all of New Castle County
Wilmington is in New Castle County. These county and state offices serve people there too.
Local office · County office
New Castle County Government Center
87 Reads Way, New Castle, DE 19720
Help here
- County government informationGet help finding county departments, services, and public information.
Checked on October 8, 2026 · Found on newcastlede.gov
Human services · County office
New Castle County Department of Community Services
77 Reads Way, New Castle, DE 19720
Help here
- Community services and housing programsFind county housing and community programs and get help connecting with services.
Checked on October 8, 2026 · Found on newcastlede.gov
Housing authority · County office
New Castle County Housing Authority
77 Reads Way, New Castle, DE 19720
Help here
- Housing Choice Voucher ProgramGet information about applying for housing assistance and managing a voucher.
Checked on October 8, 2026 · Found on housing.nccde.org
Emergency help · County office
New Castle County Office of Emergency Management
3601 N. DuPont Highway, New Castle, DE 19720
Help here
- Emergency preparednessGet county emergency information and learn how to prepare for disasters.Read more
Checked on October 8, 2026 · Found on newcastlede.gov
Library · County office
New Castle County Public Libraries
Help here
- Library servicesUse library collections, public computers, printing, and study spaces.
Checked on October 8, 2026 · Found on newcastlede.gov
Courts and legal help · State office
New Castle County Law Library and Self-Help Center
500 N. King Street, Suite 2500, Wilmington, DE 19801
Help here
- Legal research and self-help resourcesUse legal research tools and find information about court forms and filing steps.
Checked on October 8, 2026 · Found on courts.delaware.gov
Delaware programs by kind of help
These are run by Delaware and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - HealthCare.gov
Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.
Call 1-800-318-2596 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- Delaware 211
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988