Lakeland
Ask about Lakeland
Ask in your own words. We look up programs and offices for Lakeland and tell you where to go next.
Local offices in Lakeland
We found these on official websites. Call before you go, since hours and places can change.
Housing authority · City office
City of Lakeland Housing Office
1104 Martin L. King, Jr. Avenue, Lakeland, FL 33805
Help here
- Housing rehabilitation and affordable housing programsAsk about city housing programs, including help to repair an eligible owner-occupied home.Apply online
Checked on October 8, 2026 · Found on lakelandgov.net
Housing authority · Regional office
Lakeland Housing Authority
430 Hartsell Ave., Lakeland, FL 33815
Help here
- Public housing and Housing Choice VoucherLearn about public housing and rental assistance for eligible households.Apply onlineRead more
Checked on October 8, 2026 · Found on lakelandhousing.org
Utilities · City office
Finance Customer Billing
228 S. Massachusetts Avenue, Lakeland, FL 33801
Help here
- Water, wastewater, solid waste, and stormwater billsGet help with billing questions or payments for these city services.
Checked on October 8, 2026 · Found on lakelandgov.net
Utilities · City office
Lakeland Electric Customer Service
501 E. Lemon Street, Lakeland, FL 33801
Help here
- Electric service and account helpGet help with your electric account, bill, or payment options.
Checked on October 8, 2026 · Found on lakelandgov.net
Local office · City office
City of Lakeland
228 S. Massachusetts Ave., Lakeland, FL 33801
Help here
- City information and customer serviceContact the city with a question or find the department that can help.
Checked on October 8, 2026 · Found on lakelandgov.net
State office · State office
Agency for Persons with Disabilities, Area 14
200 N. Kentucky Ave., Suite 422, Lakeland, FL 33801
Help here
- Services for people with developmental disabilitiesContact the state office about services for people with developmental disabilities.Read more
Checked on October 8, 2026 · Found on apd.myflorida.com
Local office · City office
Citizens Action Center
Help here
- Report a concern or ask the city a questionSend the city a concern or question and check its status online.Apply online
Checked on October 8, 2026 · Found on cac.lakelandgov.net
Jobs and training · Regional office
Lakeland Career Center
309 N. Ingraham Ave., Lakeland, FL 33801
Help here
- Job search and career servicesGet help with job searches, career planning, and workforce training services.
Checked on October 8, 2026 · Found on careersourcepolk.com
Library · City office
Lakeland Public Library
100 Lake Morton Drive, Lakeland, FL 33801
Help here
- Library services and programsUse library collections, computers, classes, and programs for children and adults.
Checked on October 8, 2026 · Found on lakelandgov.net
Parks and recreation · City office
Parks, Recreation and Cultural Arts
228 S. Massachusetts Ave., Lakeland, FL 33801
Help here
- Parks and recreation programsFind city classes, sports, fitness activities, and recreation programs.
- Senior programsFind senior fitness classes, clubs, and activities at city recreation locations.Read more
Checked on October 8, 2026 · Found on lakelandgov.net
Checked on October 8, 2026
Nonprofits that serve Lakeland
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
Feeding Tampa Bay
3624 Causeway Blvd, Tampa, FL 33619
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
Florida Rural Legal Services, Inc.
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
The Agricultural and Labor Program, Inc
PO Box 3126, Winter Haven, FL 33885-3126
Listed on nascsp.org, checked on October 9, 2026
Offices for all of Polk County
Lakeland is in Polk County. These county and state offices serve people there too.
Child support · State office
Florida Department of Revenue Child Support Enforcement
115 S. Missouri Ave., Suite 102, Lakeland, FL 33815
Help here
- Child support enforcementParents can get help with enforcing a child support order.
Checked on October 8, 2026 · Found on polkclerkfl.gov
State office · State office
Bartow WIC
1275 Brice Blvd., Bartow, FL 33830
Help here
- WIC food and nutrition supportEligible families can get healthy foods, nutrition education, breastfeeding support, and referrals.Read more
Checked on October 8, 2026 · Found on polk.floridahealth.gov
Local office · Nonprofit
United Way of Central Florida 211
Help here
- Local help and referralsCall 211 for help finding local housing, utility, child care, food, health, and other services.
Checked on October 9, 2026 · Found on uwcf.org
Public health · State office
Florida Department of Health in Polk County
1290 Golfview Ave., Bartow, FL 33830
Help here
- County health servicesResidents can find county health clinics and public health services.
Checked on October 8, 2026 · Found on polk.floridahealth.gov
Courts and legal help · Regional office
Stephen H. Grimes Law Library
Polk County Courthouse, 255 N. Broadway Ave., 3rd Floor, Bartow, FL 33830
Help here
- Legal research resourcesResidents can use legal research materials and get help finding resources.
Checked on October 8, 2026 · Found on jud10.flcourts.org
Older adults · Regional office
Senior Connection Center
Help here
- Aging and caregiver servicesOlder adults and caregivers can get connected to local support and services.
Checked on October 8, 2026 · Found on seniorconnectioncenter.org
Florida programs by kind of help
These are run by Florida and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - HealthCare.gov
Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.
Call 1-800-318-2596 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- United Way of Central Florida 211
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988