Miami
Ask about Miami
Ask in your own words. We look up programs and offices for Miami and tell you where to go next.
Local offices in Miami
We found these on official websites. Call before you go, since hours and places can change.
Local office · City office
City of Miami 311 Customer Service
444 SW 2nd Ave, Miami, FL 33130
Help here
- City service requestsCall 311 to report a problem or ask for help with city services.
Checked on October 8, 2026 · Found on miami.gov
Housing authority · City office
Housing and Community Development
14 NE 1st Ave, 2nd Floor, Miami, FL 33132
Help here
- Homebuyer and home repair helpEligible residents can seek help buying a first home or repairing an owner-occupied home.Read more
- Emergency rental and utility assistanceResidents can check the city's application for emergency rental and utility assistance.Apply onlineRead more
Checked on October 8, 2026 · Found on miami.gov
Human services · City office
Department of Human Services
444 SW 2nd Ave, 5th Floor, Miami, FL 33130
Help here
- Child Learning CentersThe city offers affordable daycare and early learning for children.
- Health and social service connectionsStaff connect residents with health, social, and community resources.
Checked on October 8, 2026 · Found on miami.gov
Human services · City office
Homeless Assistance Program
111 NW 1st Street, 1st Floor, Miami, FL 33128
Help here
- Housing and shelter helpThe program helps people without housing find shelter, housing, and support services.
- Help for homeless veteransVeterans facing homelessness can get help connecting to shelter and other support.
- Food and past-due electric bill helpIn-person visitors may ask about food vouchers for families with young children and past-due electric bill help.
Checked on October 8, 2026 · Found on miami.gov
Business help · City office
Economic Initiatives and ACCESS Miami
Help here
- Financial coaching and workshopsResidents can find coaching and workshops on money management, debt, and credit.
- Free tax preparationThe city offers free tax preparation to qualifying residents when tax sites are open.
- Small business resourcesResidents and small businesses can find city resources, financial education, and business guidance.
Checked on October 8, 2026 · Found on miami.gov
Jobs and training · City office
Opportunity Center
Help here
- Job and career supportJob seekers can get help finding local jobs, career resources, and training programs.
Checked on October 8, 2026 · Found on miami.gov
Local office · City office
Equal Opportunity and Diversity Programs
444 SW 2nd Ave, Suite 642, Miami, FL 33130
Help here
- Discrimination and accessibility complaintsResidents can file complaints about discrimination or access to city programs and services.
Checked on October 8, 2026 · Found on miami.gov
Parks and recreation · City office
Parks and Recreation
444 SW 2nd Ave, 8th Floor, Miami, FL 33130
Help here
- Recreation and youth programsResidents can sign up for youth camps, sports, afterschool activities, and other recreation programs.
- Active Adults 55+ programsAdults age 55 and older can join free activities at participating city parks.
Checked on October 8, 2026 · Found on miami.gov
Local office · City office
Resilience and Public Works
444 SW 2nd Ave, 8th Floor, Miami, FL 33130
Help here
- Street, sidewalk, and flooding concernsResidents can report problems with city streets, sidewalks, drainage, and flooding.
Checked on October 8, 2026 · Found on miami.gov
Utilities · City office
Solid Waste Department
Help here
- Residential waste servicesResidents can contact the department about garbage, recycling, and bulky trash collection.
Checked on October 8, 2026 · Found on miami.gov
Local office · City office
Office of the City Clerk
3500 Pan American Drive, Miami, FL 33133
Help here
- City public recordsResidents can view or request public records held by the city.
Checked on October 8, 2026 · Found on miami.gov
Library · County office
Miami-Dade Public Library System
101 W Flagler St, Miami, FL 33130
Help here
- Library servicesResidents can use the library system for books, learning resources, programs, and public computers.Read more
Checked on October 8, 2026 · Found on mdpls.org
Jobs and training · Regional office
CareerSource South Florida Downtown Library Center
101 W Flagler St, Miami, FL 33130
Help here
- Job search and trainingJob seekers can get employment, hiring, and training services at the center.
Checked on October 8, 2026 · Found on careersourcesfl.com
Checked on October 8, 2026
Offices for all of Miami-Dade County
Miami is in Miami-Dade County. These county and state offices serve people there too.
Human services · County office
Miami-Dade County Community Action and Human Services
701 NW 1st Court, 10th Floor, Miami, FL 33136
Help here
- Community Resource CentersEligible residents can ask for help with rent, utilities, food, and other basic needs.Read more
- Head Start and Early Head StartEligible families can apply for early learning and support for children from birth to age five.
- Substance use treatmentAdults can receive an assessment, counseling, case management, and treatment for substance use.Read more
- Veteran servicesVeterans and eligible family members can get help with claims for federal veterans benefits.Read more
- Office of New AmericansImmigrants can get referrals and help finding low-cost legal support for naturalization and immigration matters.Read more
Checked on October 8, 2026 · Found on miamidade.gov
Housing authority · County office
Miami-Dade County Housing and Community Development
701 NW 1st Court, 16th Floor, Miami, FL 33136
Help here
- Public housingResidents can ask about public housing and apply for available housing assistance.
- Section 8 Housing Choice VoucherEligible households can get help paying rent through the Housing Choice Voucher Program.
Checked on October 8, 2026 · Found on miamidade.gov
Emergency help · County office
Miami-Dade County Department of Emergency Management
9300 NW 41st Street, Doral, FL 33178
Help here
- Emergency preparedness and evacuation assistanceResidents can find disaster information and request evacuation support if a medical or mobility need prevents them from leaving on their own.Apply online
Checked on October 8, 2026 · Found on miamidade.gov
Library · County office
Miami-Dade Public Library System
101 W Flagler Street, Miami, FL 33130
Help here
- Library services and learning resourcesResidents can borrow books, use technology, and find learning and community programs.
Checked on October 8, 2026 · Found on mdpls.org
Public health · State office
Florida Department of Health in Miami-Dade County, Health District Center
1350 NW 14th Street, Miami, FL 33125
Help here
- Public health clinic servicesResidents can get services such as immunizations, family planning, refugee health, and testing for sexually transmitted infections and tuberculosis.
Checked on October 8, 2026 · Found on miamidade.floridahealth.gov
State office · State office
Florida Department of Health in Miami-Dade County, West Dade WIC Center
11865 SW 26th Street, Unit J6, Miami, FL 33175
Help here
- WIC nutrition supportEligible pregnant people, new parents, infants, and young children can get healthy food, nutrition education, and breastfeeding support.Read more
Checked on October 8, 2026 · Found on miamidade.floridahealth.gov
Florida programs by kind of help
These are run by Florida and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - HealthCare.gov
Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.
Call 1-800-318-2596 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- 211 Miami
Free help finding food, housing, bills and more near you.
Call 305-631-4211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988