Florence
Ask about Florence
Ask in your own words. We look up programs and offices for Florence and tell you where to go next.
Local offices in Florence
We found these on official websites. Call before you go, since hours and places can change.
Human services · City office
City of Florence Human Services
8100 Ewing Boulevard, Florence, KY 41042
Help here
- Good Neighbor ProgramEligible older, disabled, or physically limited residents can request help with outdoor chores such as mowing, raking, and snow removal.Apply onlineRead more
- Disability Signage ProgramEligible residents can apply for a street sign that alerts drivers to a person with a disability living nearby.Apply onlineRead more
Checked on October 8, 2026 · Found on florence-ky.gov
Older adults · City office
Deanna and Hugh Skees Senior Activity Center
7431 U.S. 42, Florence, KY 41042
Help here
- Senior activitiesOlder adults can visit the center for local senior activities and programs.
Checked on October 8, 2026 · Found on florence-ky.gov
Utilities · City office
City of Florence Finance Department
8100 Ewing Boulevard, Florence, KY 41042
Help here
- Water billing and serviceResidents can pay water bills, start water service, or ask about turning water on or off.Apply onlineRead more
Checked on October 8, 2026 · Found on florence-ky.gov
Parks and recreation · City office
Florence Parks and Recreation
8100 Ewing Boulevard, Florence, KY 41042
Help here
- Parks, shelters, and recreation facilitiesResidents can use city parks and ask about reserving shelters and recreation facilities.Apply onlineRead more
Checked on October 8, 2026 · Found on florence-ky.gov
Library · County office
Boone County Public Library, Florence Branch
7425 U.S. 42, Florence, KY 41042
Help here
- Library services and programsResidents can use the library and attend programs at the Florence Branch.
Checked on October 8, 2026 · Found on bcpl.org
Local office · City office
Florence Public Services Department
8100 Ewing Boulevard, Florence, KY 41042
Help here
- Report a city service issueResidents can report a city service concern online or through the Florence Y’ALL app and track follow-up.Apply online
Checked on October 8, 2026 · Found on florence-ky.gov
State office · State office
Kentucky Cabinet for Health and Family Services, Boone County Office
8311 U.S. 42, Victory Center, Florence, KY 41042
Help here
- Benefits applicationsPeople can apply for food, medical, cash, and child care assistance through Kentucky’s benefits service.Apply online
Checked on October 8, 2026 · Found on kynect.ky.gov
Jobs and training · State office
Kentucky Career Center, Florence Affiliate
8020 Veterans Memorial Drive, Florence, KY 41042
Help here
- Job seeker servicesJob seekers can contact the career center for employment and training help.
Checked on October 8, 2026 · Found on kcc.ky.gov
Local office · Nonprofit
Kentucky 211
Help here
- Help finding local servicesCall 211 to find local help with food, housing, bills, health care, and other needs.Read more
Checked on October 9, 2026 · Found on kentucky211.org
Checked on October 8, 2026
Offices for all of Boone County
Florence is in Boone County. These county and state offices serve people there too.
Human services · County office
Boone County Human Services
2970 Washington Square, Burlington, KY 41005
Help here
- Senior assistanceOlder residents can ask about help with rent, utility bills, medical equipment, and transportation.
Checked on October 8, 2026 · Found on boonecountyky.org
Public health · Regional office
Northern Kentucky Health Department, Boone County Health Center
7505 Burlington Pike, Florence, KY 41042
Help here
- WICWIC offers nutrition support for eligible women, infants, and children.Read more
- Public health servicesResidents can visit for county health services and information.
Checked on October 8, 2026 · Found on nkyhealth.org
Housing authority · County office
Boone County Assisted Housing Services
2950 Washington Square, Burlington, KY 41005
Help here
- Housing Choice VoucherResidents can apply for rental assistance through the county housing program.Apply online
Checked on October 8, 2026 · Found on apps.boonecountyky.org
Emergency help · County office
Boone County Emergency Management
Help here
- Emergency informationResidents can contact the county for emergency preparedness and hazard information.
Checked on October 8, 2026 · Found on boonecountyky.org
Older adults · Regional office
Northern Kentucky Area Agency on Aging and Independent Living
22 Spiral Drive, Florence, KY 41042
Help here
- Aging and disability supportOlder adults and caregivers can ask about meals, in-home help, transportation, and other support.Read more
Checked on October 8, 2026 · Found on nkadd.org
Community action · Nonprofit
Northern Kentucky Community Action Commission
7340 Industrial Road, Florence, KY 41042
Help here
- Community action assistanceResidents can contact the agency for help finding community programs, including home energy assistance.Read more
Checked on October 8, 2026 · Found on nkcac.org
Kentucky programs by kind of help
These are run by Kentucky and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- Kentucky 211
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988