Franklin
Ask about Franklin
Ask in your own words. We look up programs and offices for Franklin and tell you where to go next.
Local offices in Franklin
We found these on official websites. Call before you go, since hours and places can change.
State office · State office
Franklin Family Support Office
210 West Cedar Street, Franklin, KY 42134
Help here
- Food and medical benefitsApply in person for food, medical, and other family support benefits.Read more
Checked on October 9, 2026 · Found on prd.webapps.chfs.ky.gov
Utilities · City office
Franklin Municipal Utilities
117 West Cedar Street, Franklin, KY 42134
Help here
- Water and sewer billsGet help with water and sewer service, bills, and payments.
Checked on October 9, 2026 · Found on franklinky.merchanttransact.com
Local office · City office
City of Franklin City Hall
117 West Cedar Street, Franklin, KY 42134
Help here
- City servicesContact City Hall for help with city services and city records.
Checked on October 9, 2026 · Found on franklinky.org
Older adults · Regional office
Simpson County Senior Center
106 Crestmore Drive, Franklin, KY 42135
Help here
- Senior servicesOlder adults can visit for meals and other senior center services.
Checked on October 9, 2026 · Found on bradd.org
State office · State office
Kentucky Driver Licensing Regional Office, Bowling Green
360 East 8th Avenue, Suite 111, Bowling Green, KY 42101
Help here
- Driver licenses and ID cardsVisit this regional office to apply for, renew, or replace a driver license or ID card.
Checked on October 9, 2026 · Found on drive.ky.gov
Library · Regional office
Goodnight Memorial Public Library
203 South Main Street, Franklin, KY 42134
Help here
- Library servicesUse the library to borrow books and other materials, study, or find a place to meet.
Checked on October 9, 2026 · Found on gmpl.org
City of Franklin, Kentucky website
Checked on October 9, 2026
Nonprofits that serve Franklin
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
Feeding America, Kentucky's Heartland
313 Peterson Dr., Elizabethtown, KY 42701
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
Kentucky Legal Aid
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
Community Action of Southern Kentucky
921 Beauty Ave, Bowling Green, KY 42101-6135
Listed on apps.legislature.ky.gov, checked on October 9, 2026
Offices for all of Simpson County
Franklin is in Simpson County. These county and state offices serve people there too.
Human services · State office
Kentucky Department for Community Based Services - Simpson County Family Support
210 West Cedar Street, Franklin, KY 42134-2161
Help here
- Food and medical benefitsVisit or contact Family Support for help with food, medical, and other public benefits.Apply online
- Child supportContact the state child support program for help with a child support case.Apply onlineRead more
Checked on October 8, 2026 · Found on prd.webapps.chfs.ky.gov
Public health · Regional office
Simpson County Health Department
1131 South College Street, Franklin, KY 42134
Help here
- Public health servicesContact the health department about local health services and clinics.
- WICAsk the health department about WIC nutrition support for eligible pregnant or postpartum people, infants, and children.
Checked on October 8, 2026 · Found on barrenriverhealth.org
Older adults · Regional office
Barren River Area Agency on Aging and Independent Living
177 Graham Avenue, Bowling Green, KY 42101
Help here
- Aging servicesThe agency connects older adults and people with disabilities to services such as meals, transportation, and in-home support.
Checked on October 8, 2026 · Found on chfs.ky.gov
Emergency help · County office
Simpson County Office of Emergency Management
100 Courthouse Square, Franklin, KY 42134
Help here
- Emergency alerts and preparednessSign up for local emergency alerts and find information to prepare for disasters.
Checked on October 8, 2026 · Found on simpsoncountyky.gov
Library · County office
Simpson County Library District (Goodnight Memorial Library)
203 South Main Street, Franklin, KY 42134
Help here
- Library servicesVisit the library for books, learning resources, and public library services.
Checked on October 8, 2026 · Found on gmpl.org
Kentucky programs by kind of help
These are run by Kentucky and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- Kentucky 211
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988