New Orleans
Ask about New Orleans
Ask in your own words. We look up programs and offices for New Orleans and tell you where to go next.
Local offices in New Orleans
We found these on official websites. Call before you go, since hours and places can change.
Local office · City office
NOLA 311
Help here
- City information and service requestsCall or submit a request for help with roads, drainage, streetlights, trash, property upkeep, and other non-emergency city services.Apply online
Checked on October 8, 2026 · Found on nola.gov
Immigrant services · City office
Mayor’s Office of Human Rights and Equity
1300 Perdido Street, Room BE13, New Orleans, LA 70112
Help here
- Crescent City IDNew Orleans residents can apply for a city ID that also works as a library and recreation card.Apply onlineRead more
- Language access complaintsResidents can report problems accessing city information or services because of language needs.Apply onlineRead more
Checked on October 8, 2026 · Found on nola.gov
Public health · City office
New Orleans Department of Health and Human Services
1300 Perdido Street, 8th Floor, New Orleans, LA 70112
Help here
- SNAP and Medicaid application assistanceStaff help residents complete SNAP and Medicaid applications at scheduled city locations.Apply onlineRead more
- WICWIC offers food benefits, nutrition help, and breastfeeding support to eligible pregnant or postpartum residents, infants, and children under five.Apply onlineRead more
Checked on October 8, 2026 · Found on nola.gov
Public health · City office
Edna Pilsbury WIC Clinic
2222 Simon Bolivar Avenue, 2nd Floor, New Orleans, LA 70112
Help here
- WICThe clinic provides WIC food benefits, nutrition help, and breastfeeding support by appointment.Apply online
Checked on October 8, 2026 · Found on nola.gov
Public health · City office
New Orleans East WIC Clinic
10001 Lake Forest Boulevard, Suite 508, New Orleans, LA 70127
Help here
- WICThe clinic provides WIC food benefits, nutrition help, and breastfeeding support by appointment.Apply online
Checked on October 8, 2026 · Found on nola.gov
Public health · City office
A.P. Sanchez WIC Clinic
1616 Fats Domino Avenue, New Orleans, LA 70117
Help here
- WICThe clinic provides WIC food benefits, nutrition help, and breastfeeding support by appointment.Apply online
Checked on October 8, 2026 · Found on nola.gov
Public health · City office
Ida Hymel WIC Clinic
1111 Newton Street, 1st Floor, New Orleans, LA 70114
Help here
- WICThe clinic provides WIC food benefits, nutrition help, and breastfeeding support by appointment.Apply online
Checked on October 8, 2026 · Found on nola.gov
Human services · City office
Office of Youth and Families
1300 Perdido Street, Suite 8E18, New Orleans, LA 70112
Help here
- Youth and family resource referralsThe office connects young people and families with city programs and community resources.Read more
Checked on October 8, 2026 · Found on nola.gov
Housing authority · City office
Office of Community Development
1340 Poydras Street, 10th Floor, New Orleans, LA 70112
Help here
- Housing and community resource connectionsThe office connects residents with housing and community resources, but it does not currently provide direct rental or utility assistance.
Checked on October 8, 2026 · Found on nola.gov
Human services · City office
Office of Homeless Services and Strategy
1340 Poydras Street, New Orleans, LA 70112
Help here
- Homelessness support and referralsThe office connects people experiencing homelessness with shelter, food, health care, and other local help.Read more
Checked on October 8, 2026 · Found on nola.gov
Housing authority · Regional office
Housing Authority of New Orleans
4100 Touro Street, New Orleans, LA 70122
Help here
- Public housing and housing choice vouchersResidents can get information and apply for affordable housing and housing choice vouchers when applications are open.Apply onlineRead more
Checked on October 8, 2026 · Found on hano.org
Jobs and training · City office
JOB1 Business and Career Solutions Center
1307 Oretha Castle Haley Boulevard, New Orleans, LA 70113
Help here
- Job search and career helpJOB1 offers job search help, career advice, training support, and referrals at no cost to job seekers.Apply onlineRead more
- YouthWorksEligible young people can get career guidance, education support, training, and work experience through YouthWorks.Apply onlineRead more
Checked on October 8, 2026 · Found on job1nola.org
Library · City office
New Orleans Public Library
219 Loyola Avenue, New Orleans, LA 70112
Help here
- Library cards and library servicesResidents can get a library card and use books, computers, learning materials, and other library services across the system.Apply online
Checked on October 8, 2026 · Found on nolalibrary.org
Parks and recreation · City office
New Orleans Recreation Development Commission
5420 Franklin Avenue, New Orleans, LA 70122
Help here
- Recreation programsNORD offers recreation and youth programs at community centers across New Orleans.
Checked on October 8, 2026 · Found on nola.gov
Parks and recreation · City office
Department of Parks and Parkways
1 Green Parade Lane, New Orleans, LA 70122
Help here
- Park and green space servicesThe department maintains city parks, squares, recreation areas, and neutral grounds.
Checked on October 8, 2026 · Found on nola.gov
Emergency help · City office
New Orleans Office of Homeland Security and Emergency Preparedness
City Hall, 1300 Perdido Street, 9th Floor, New Orleans, LA 70112
Help here
- Emergency preparedness informationNOLA Ready shares safety information and guidance to help residents prepare for emergencies.
Checked on October 8, 2026 · Found on ready.nola.gov
State office · State office
Orleans Medicaid Office
1450 Poydras Street, Suite 1018, New Orleans, LA 70112
Help here
- Medicaid application and renewal assistanceResidents can get help applying for Medicaid, renewing coverage, and turning in documents.
Checked on October 8, 2026 · Found on ldh.la.gov
State office · State office
Louisiana Office of Motor Vehicles, New Orleans Field Office
100 Veterans Boulevard, New Orleans, LA 70124
Help here
- Driver licenses and state identificationResidents can apply for or renew a Louisiana driver license or state ID at this office.Apply online
Checked on October 8, 2026 · Found on expresslane.la.gov
Utilities · Regional office
Sewerage and Water Board of New Orleans
625 Saint Joseph Street, New Orleans, LA 70165
Help here
- Water and sewer customer serviceCustomers can get help with water and sewer bills, payment plans, account questions, and service problems.Read more
- Water Help ProgramEligible older, disabled, or low-income customers may apply for up to $200 a year toward water and sewer charges.Apply onlineRead more
Checked on October 8, 2026 · Found on swbno.org
Utilities · Regional office
New Orleans Regional Transit Authority
Help here
- Reduced transit faresEligible older adults, people with disabilities, veterans, and students can use reduced fares on RTA service.Apply onlineRead more
Checked on October 8, 2026 · Found on norta.com
Community action · Nonprofit
VIA LINK 2-1-1
Help here
- Community resource referralsCall 2-1-1 any time for help finding food, housing, health care, utility assistance, jobs, and other local services.
Checked on October 8, 2026 · Found on vialink.org
Checked on October 8, 2026
Offices for all of Orleans Parish
New Orleans is in Orleans Parish. These county and state offices serve people there too.
Public health · City office
New Orleans Health Department
1300 Perdido Street, Suite 8E18, New Orleans, LA 70112
Help here
- WIC at Edna Pilsbury Health ClinicThe clinic offers WIC food benefits, breastfeeding support, health education, counseling, and referrals.Read more
Checked on October 8, 2026 · Found on nola.gov
Mental health and recovery · Regional office
Metropolitan Human Services District
3100 General de Gaulle Drive, New Orleans, LA 70114
Help here
- Behavioral health and disability servicesThe district connects residents with mental health, addiction, and developmental disability services.Read more
Checked on October 8, 2026 · Found on mhsdla.org
Older adults · Regional office
New Orleans Council on Aging
2475 Canal Street, 4th Floor, New Orleans, LA 70119
Help here
- Aging and disability supportOlder adults and people with disabilities can ask about meals, homemaker help, legal help, transportation, and other support.
Checked on October 8, 2026 · Found on goea.louisiana.gov
Community action · Nonprofit
Total Community Action
1420 South Norman C. Francis Parkway, New Orleans, LA 70125
Help here
- Community and emergency assistanceThe agency offers food support, crisis help, referrals, and other services for low-income residents.Read more
Checked on October 8, 2026 · Found on tca-nola.org
Child support · State office
New Orleans Child Support Enforcement Office
2601 Tulane Avenue, 5th Floor, New Orleans, LA 70119
Help here
- Child support servicesParents can get help with child support cases and related services at the New Orleans office.
Checked on October 8, 2026 · Found on dcfs.louisiana.gov
Jobs and training · City office
JOB1 American Job Center
1307 Oretha Castle Haley Boulevard, New Orleans, LA 70113
Help here
- Job seeker servicesJob seekers can get career counseling, training information, and help finding work.Read more
Checked on October 8, 2026 · Found on job1nola.org
Louisiana programs by kind of help
These are run by Louisiana and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - HealthCare.gov
Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.
Call 1-800-318-2596 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- VIA LINK 2-1-1
Free help finding food, housing, bills and more near you.
Call 504-269-2673 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988