Baltimore
Ask about Baltimore
Ask in your own words. We look up programs and offices for Baltimore and tell you where to go next.
Local offices in Baltimore
We found these on official websites. Call before you go, since hours and places can change.
Community action · City office
Mayor’s Office of Children and Family Success
3939 Reisterstown Road, Baltimore, MD 21215
Help here
- Community Action PartnershipCAP centers connect residents with rental, energy, and water assistance and family support services.Read more
- Head StartBaltimore City Head Start offers early learning and family services for eligible children ages three to five.Read more
- Security deposit assistanceEligible residents who have found a rental home may apply for one-time help with a security deposit.
Checked on October 8, 2026 · Found on bmorechildren.com
Housing authority · City office
Mayor’s Office of Homeless Services
Help here
- Emergency shelter accessCall the shelter hotline to get help finding emergency shelter in Baltimore City.
- Housing navigationHousing navigators offer free consultations to help residents find housing resources.Read more
Checked on October 8, 2026 · Found on homeless.baltimorecity.gov
Housing authority · City office
Department of Housing and Community Development
417 E. Fayette Street, Baltimore, MD 21202
Help here
- Home repair assistanceResidents can ask about city home repair programs and submit a pre-application for an assessment.Apply online
- Housing code enforcementResidents can report housing problems through 311 and contact the department about code inspections.
- Homeownership counselingResidents can get information about homebuyer support and housing counseling.Read more
Checked on October 8, 2026 · Found on dhcd.baltimorecity.gov
Housing authority · Regional office
Housing Authority of Baltimore City
417 E. Fayette Street, Suite 1339, Baltimore, MD 21202
Help here
Checked on October 8, 2026 · Found on habc.org
Immigrant services · City office
Mayor’s Office of Immigrant Affairs
100 Holliday Street, Baltimore, MD 21202
Help here
- Immigrant and refugee resource informationThe office helps immigrant residents connect with city services and community resources.
Checked on October 8, 2026 · Found on mima.baltimorecity.gov
Courts and legal help · City office
Office of Equity and Civil Rights
7 E. Redwood Street, 9th Floor, Baltimore, MD 21202
Help here
- Discrimination complaintsResidents can contact the Community Relations Commission about discrimination in housing, work, public places, and services.Read more
- Disability access informationResidents can ask the office for information about disability access and equal rights.
Checked on October 8, 2026 · Found on civilrights.baltimorecity.gov
Older adults · City office
Mayor’s Office of Older Adult Affairs and Advocacy
Help here
- Older adult resource helpThe office helps older residents find services and resources offered by city agencies.
Checked on October 8, 2026 · Found on mayor.baltimorecity.gov
Veterans · City office
Baltimore City Veterans Commission
Help here
- Veterans resource assistanceThe commission helps city veterans and their families find information about education, health, employment, and legal rights.
Checked on October 8, 2026 · Found on civilrights.baltimorecity.gov
Jobs and training · City office
Mayor’s Office of Employment Development
417 E. Fayette Street, Suite 468, Baltimore, MD 21202
Help here
- Career and job search supportResidents can get help with job searches, career planning, training, and employment services.
- Youth employmentThe office connects young residents with job and career programs.
Checked on October 8, 2026 · Found on moed.baltimorecity.gov
Utilities · City office
Department of Public Works, Water Customer Assistance
3939 Reisterstown Road, Baltimore, MD 21215
Help here
- Water4All bill discountEligible Baltimore City households can apply for a discount on their water and sewer bills.Apply online
Checked on October 8, 2026 · Found on cityservices.baltimorecity.gov
Library · Regional office
Enoch Pratt Free Library
400 Cathedral Street, Baltimore, MD 21201
Help here
- Library system servicesResidents can use library collections, public computers, learning programs, job help, and other services at Pratt locations.Read more
Checked on October 8, 2026 · Found on prattlibrary.org
Parks and recreation · City office
Department of Recreation and Parks
3001 East Drive, Baltimore, MD 21217
Help here
- Recreation programs and parksResidents can find recreation programs, sports, pools, parks, and activities for people of different ages and abilities.
- Demonstration permit fee reductionResidents who cannot afford a demonstration permit fee may request a reduction or waiver.Apply onlineRead more
Checked on October 8, 2026 · Found on bcrp.baltimorecity.gov
Local office · City office
Baltimore City Department of Transportation
417 E. Fayette Street, Baltimore, MD 21202
Help here
- Free Charm City CirculatorResidents can ride the city’s free Charm City Circulator buses on routes through Baltimore.
- Transportation concernsResidents can report street and traffic concerns or ask the department about transportation services.
Checked on October 8, 2026 · Found on transportation.baltimorecity.gov
Human services · City office
Mayor’s Office of Neighborhoods and Constituent Services
100 N. Holliday Street, Baltimore, MD 21202
Help here
- City service questions and referralsResidents can ask for help finding city services and getting answers to concerns about city government.
Checked on October 8, 2026 · Found on baltimorecity.gov
Local office · City office
Baltimore City 311
Help here
- City service requestsResidents can report non-emergency problems and request city services by calling 311 or using the online portal.Read more
Checked on October 8, 2026 · Found on 311.baltimorecity.gov
Public health · City office
Baltimore City Health Department
1001 E. Fayette Street, Baltimore, MD 21202
Help here
- Public health servicesThe department provides health programs, clinics, vaccines, and health information for city residents.
- Aging and CARE servicesOlder residents and caregivers can ask about aging services, information, and referrals.
Checked on October 8, 2026 · Found on health.baltimorecity.gov
State office · State office
Baltimore City Department of Social Services customer service office
5425 Reisterstown Road, Baltimore, MD 21215
Help here
- Public benefitsResidents can get in-person help applying for or managing SNAP, cash assistance, and Medical Assistance.Apply online
Checked on October 8, 2026 · Found on dhs.maryland.gov
Jobs and training · State office
Maryland Department of Labor, Baltimore City unemployment office
100 S. Charles Street, Baltimore, MD 21202
Help here
- Unemployment insurance helpResidents can get in-person help with unemployment insurance questions and online account access.Apply online
Checked on October 8, 2026 · Found on labor.maryland.gov
State office · State office
MDOT Motor Vehicle Administration, Baltimore City Branch
5425 Reisterstown Road, Baltimore, MD 21215
Help here
- Driver licensing and identificationResidents can apply for or renew a driver’s license and state identification card at this branch.
Checked on October 8, 2026 · Found on mva.maryland.gov
Child support · State office
Maryland Child Support Administration, Baltimore City East
1100 E. 33rd Street, Suite 201 C, Baltimore, MD 21218
Help here
- Child support servicesParents can get help with child support cases and payments at the East office.
Checked on October 8, 2026 · Found on dhs.maryland.gov
Child support · State office
Maryland Child Support Administration, Baltimore City West
2401 Liberty Heights Avenue, Baltimore, MD 21215
Help here
- Child support servicesParents can get help with child support cases and payments at the West office.
Checked on October 8, 2026 · Found on dhs.maryland.gov
Checked on October 8, 2026
Offices for all of Baltimore City
Baltimore is in Baltimore City. These county and state offices serve people there too.
Human services · State office
Baltimore City Department of Social Services
1910 N. Broadway Street, Baltimore, MD 21213
Help here
- Public assistanceGet help applying for or managing food, cash, and other public benefits.Apply online
- Emergency assistanceAsk about help with an eviction notice, utility shutoff, or other emergency bill.Apply online
Checked on October 8, 2026 · Found on dhs.maryland.gov
Child support · State office
Baltimore City Child Support Administration
1100 E. 33rd Street, Suite 201 C, Baltimore, MD 21218
Help here
- Child support servicesGet help with child support cases, payments, and services for families.
Checked on October 8, 2026 · Found on dhs.maryland.gov
Public health · City office
Baltimore City Health Department
1001 E. Fayette Street, Baltimore, MD
Help here
- Public health servicesFind city health programs, clinics, and health information.
Checked on October 8, 2026 · Found on health.baltimorecity.gov
Public health · City office
Baltimore City Health Department WIC
621 N. Eden Street, Baltimore, MD 21205
Help here
- WIC food and nutrition helpWIC helps eligible pregnant people, new parents, infants, and young children get healthy food and nutrition support.
Checked on October 8, 2026 · Found on health.baltimorecity.gov
Housing authority · City office
Housing Authority of Baltimore City
417 E. Fayette Street, Baltimore, MD 21202
Help here
- Public housing and vouchersGet information about public housing, housing choice vouchers, and resident services.
Checked on October 8, 2026 · Found on habc.org
Older adults · City office
Baltimore City Commission on Aging and Retirement Education
1001 E. Fayette Street, Baltimore, MD
Help here
- Aging and disability supportConnect with services and support for older adults and people with disabilities.
Checked on October 8, 2026 · Found on health.baltimorecity.gov
Maryland programs by kind of help
These are run by Maryland and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- 211 Maryland at United Way of Central Maryland
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988