Gloucester
Ask about Gloucester
Ask in your own words. We look up programs and offices for Gloucester and tell you where to go next.
Local offices in Gloucester
We found these on official websites. Call before you go, since hours and places can change.
Utilities · City office
Gloucester Department of Public Works
28 Poplar Street, Gloucester, MA 01930
Help here
- Water and sewer bills and serviceContact Public Works with questions about water or sewer service, billing, or utility problems.Read more
- Parks, beaches, and public spacesAsk Public Works about city parks, beaches, ballfields, and other public spaces.Read more
- Report a city service problemReport problems such as potholes, damaged sidewalks, or illegal dumping through the city request system.Read more
Checked on October 8, 2026 · Found on gloucester-ma.gov
Older adults · City office
Gloucester Council on Aging at Rose Baker Center for Aging Well
6 Manuel F. Lewis Street, Gloucester, MA 01930
Help here
- Senior outreach and referralsOlder residents and their families can get help connecting with local and state services.
- Senior programs and wellnessOlder residents can find social, health, recreation, and education programs.
Checked on October 8, 2026 · Found on gloucester-ma.gov
Library · Regional office
Sawyer Free Library
2 Dale Avenue, Gloucester, MA 01930
Help here
- Library materials and public resourcesResidents can borrow books and other materials and use library programs and public resources.
Checked on October 8, 2026 · Found on sawyerfreelibrary.org
Housing authority · Regional office
Gloucester Housing Authority
259 Washington Street, Gloucester, MA 01931
Help here
- Public housing and rental assistanceContact the Housing Authority for information about its public housing and rental assistance programs.
Checked on October 8, 2026 · Found on ghama.com
State office · State office
Self-Service DTA Kiosk at Action, Inc.
180 Main Street, Gloucester, MA 01930
Help here
- Access to DTA ConnectUse the kiosk to access the DTA Connect website and mobile app for limited benefits services.Apply online
Checked on October 8, 2026 · Found on mass.gov
Local office · Regional office
Mass 211
Help here
- Community services information and referralCall any time to find health and human services and other local help.Read more
Checked on October 8, 2026 · Found on mass211.org
City of Gloucester, Massachusetts website
Checked on October 8, 2026
Offices for all of Essex County
Gloucester is in Essex County. These county and state offices serve people there too.
State office · State office
DTA Lawrence Transitional Assistance Office
280 Merrimack Street, Lawrence, MA 01843
Help here
- SNAP and cash assistanceApply for food and cash benefits or get help with an existing case.Apply onlineRead more
Checked on October 8, 2026 · Found on mass.gov
State office · State office
DTA North Shore Transitional Assistance Office
45 Congress Street, Suite 4120, Salem, MA 01970
Help here
- SNAP and cash assistanceApply for food and cash benefits or get help with an existing case.Apply onlineRead more
Checked on October 8, 2026 · Found on mass.gov
Jobs and training · Regional office
MassHire Merrimack Valley Career Center
439 South Union Street, Suite 208, Lawrence, MA 01843
Help here
- Job search and career supportGet help with job searches, resumes, career planning, and training options.
Checked on October 8, 2026 · Found on masshiremvcc.com
Jobs and training · Regional office
MassHire North Shore Career Center
70 Washington Street, First Floor, Salem, MA 01970
Help here
- Job search and career supportGet help with job searches, resumes, career planning, and training options.
Checked on October 8, 2026 · Found on masshire-nscareers.org
Older adults · Regional office
SeniorCare Inc.
Help here
- Aging and caregiver servicesFind information and support for older adults and family caregivers in the region.
Checked on October 8, 2026 · Found on seniorcareinc.org
Community action · Nonprofit
Action, Inc.
180 Main Street, Gloucester, MA 01930
Help here
- Community action servicesAsk about local help with basic needs and energy costs.
Checked on October 8, 2026 · Found on actioninc.org
Massachusetts programs by kind of help
These are run by Massachusetts and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- Mass 211
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988