Malden

Local offices in Malden

We found these on official websites. Call before you go, since hours and places can change.

• State office · State office

  DTA Malden Transitional Assistance Office

  245 Commercial Street, Malden, MA 02148

  Help here

  • SNAP, cash benefits, and case helpApply for or manage SNAP, TAFDC, and EAEDC benefits, and get help with your case.Apply online
  Call 781-388-7300DirectionsWebsite

  Checked on October 8, 2026 · Found on mass.gov

• Human services · Nonprofit

  Office of Housing Stability

  919 Eastern Avenue, Malden, MA 02148

  Help here

  • Housing and utility bill helpAsk about rent or mortgage help, eviction prevention, housing search, and fuel or energy bill assistance.
  Call 781-397-7000DirectionsWebsite

  Checked on October 8, 2026 · Found on cityofmalden.org

• Housing authority · City office

  Malden Housing Authority

  630 Salem Street, Malden, MA 02148

  Help here

  • Public housing and rental assistanceAsk about public housing and rental subsidy programs for eligible residents.
  Call 781-322-9460DirectionsWebsite

  Checked on October 8, 2026 · Found on cityofmalden.org

• Utilities · City office

  Water Utilities Department

  356 Commercial Street, Malden, MA 02148

  Help here

  • Water and sewer serviceContact the department about water or sewer service, leaks, water pressure, and water or sewer bills.
  Call 781-397-7164DirectionsWebsite

  Checked on October 8, 2026 · Found on cityofmalden.org

• Public health · City office

  Health and Human Services Department

  215 Pleasant Street, Room 310, Malden, MA 02148

  Help here

  • Local public health servicesGet information about vaccinations, pest control, recovery resources, and public health concerns.
  Call 781-397-7049DirectionsWebsite

  Checked on October 8, 2026 · Found on cityofmalden.org

• Older adults · City office

  Malden Senior Community Center

  7 Washington Street, Malden, MA 02148

  Help here

  • Senior programs and activitiesResidents age 60 and older can find programs, activities, and services at the center.
  • Senior transportationEligible seniors can register for door-to-door rides by calling the transportation program.
  Call 781-397-7144DirectionsWebsite

  Checked on October 8, 2026 · Found on cityofmalden.org

• Jobs and training · State office

  MassHire Metro North Career Center - Malden

  2 Florence Street, 4th Floor, Malden, MA 02148

  Help here

  • Job search and career servicesGet help with job searches, training, and employment goals.
  Call 781-605-1501DirectionsWebsite

  Checked on October 8, 2026 · Found on mass.gov

• Library · City office

  Malden Public Library

  36 Salem Street, Malden, MA 02148

  Help here

  • Library servicesUse the library's books, digital resources, public internet access, and learning programs.
  Call 781-324-0218DirectionsWebsite

  Checked on October 8, 2026 · Found on cityofmalden.org

• Local office · City office

  Mayor's Office and Constituent Services

  215 Pleasant Street, Malden, MA 02148

  Help here

  • City information and helpCall City Hall to ask questions about city services or get connected to the right department.
  Call 781-397-7000DirectionsWebsite

  Checked on October 8, 2026 · Found on cityofmalden.org

• Parks and recreation · City office

  Recreation Department

  32 Pearl Street, Malden, MA 02148

  Help here

  • Recreation programs and parksFind city recreation programs, sports, classes, and information about local parks.
  Call 781-397-7168DirectionsWebsite

  Checked on October 8, 2026 · Found on cityofmalden.org

City of Malden website

Checked on October 8, 2026

Nonprofits that serve Malden

Each one serves this area. Call before you go, since services and hours change.

Offices for all of Middlesex County

Malden is in Middlesex County. These county and state offices serve people there too.

• State office · State office

  DTA Framingham Transitional Assistance Office

  300 Howard Street, Framingham, MA 01702

  Help here

  • SNAP, cash benefits, and case helpApply for or manage SNAP, TAFDC, and EAEDC benefits, and get help with your case.Apply online
  Call 508-661-6600DirectionsWebsite

  Checked on October 8, 2026 · Found on mass.gov

• State office · State office

  DTA Lowell Transitional Assistance Office

  131 Davidson Street, Lowell, MA 01852

  Help here

  • SNAP, cash benefits, and case helpApply for or manage SNAP, TAFDC, and EAEDC benefits, and get help with your case.Apply online
  Call 978-446-2400DirectionsWebsite

  Checked on October 8, 2026 · Found on mass.gov

• Community action · Nonprofit

  South Middlesex Opportunity Council

  7 Bishop Street, Framingham, MA 01720

  Help here

  • Community assistanceGet help finding energy assistance and other local services for eligible residents.
  Call 508-620-2300DirectionsWebsite

  Checked on October 8, 2026 · Found on mass.gov

• Community action · Nonprofit

  Community Teamwork

  155 Merrimack Street, Lowell, MA 01852

  Help here

  • Community assistanceGet help finding energy assistance and other local services for eligible residents.
  Call 978-459-0551DirectionsWebsite

  Checked on October 8, 2026 · Found on mass.gov

• Community action · Nonprofit

  Action for Boston Community Development

  178 Tremont Street, Boston, MA 02111

  Help here

  • Community assistanceGet help finding energy assistance and other local services for eligible residents.
  Call 617-357-6202DirectionsWebsite

  Checked on October 8, 2026 · Found on mass.gov

• Community action · Nonprofit

  Cambridge Economic Opportunity Committee

  11 Inman Street, Cambridge, MA 02139

  Help here

  • Community assistanceGet help finding energy assistance and other local services for eligible residents.
  Call 617-868-2900DirectionsWebsite

  Checked on October 8, 2026 · Found on mass.gov

Everything in Middlesex County

Massachusetts programs by kind of help

These are run by Massachusetts and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• GoodsClothing, diapers, furniture, a phone and other things for home.
• TransitBus fares, rides and getting to appointments.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• LegalFree legal help, and help staying safe.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026