Northampton
Ask about Northampton
Ask in your own words. We look up programs and offices for Northampton and tell you where to go next.
Local offices in Northampton
We found these on official websites. Call before you go, since hours and places can change.
Public health · City office
Department of Health and Human Services
Puchalski Municipal Building, 212 Main St., Northampton, MA 01060
Help here
- Public health and community careGet public health information, community outreach, and help finding support for an urgent personal need.
Checked on October 8, 2026 · Found on northamptonma.gov
Older adults · City office
Northampton Senior Services
67 Conz St., Northampton, MA 01060
Help here
- Senior services and programsFind information, referrals, recreation, nutrition programs, and transportation help for older adults.
Checked on October 8, 2026 · Found on northamptonma.gov
Housing authority · Regional office
Northampton Housing Authority
49 Old South St., Northampton, MA 01060
Help here
- Public housing and vouchersAsk about public housing, Housing Choice vouchers, and housing for veterans.Apply online
Checked on October 8, 2026 · Found on northamptonhousing.org
Utilities · City office
Department of Public Works Utility Billing
125 Locust St., Northampton, MA 01060
Help here
- Water and sewer billsGet help with city water and sewer bills or ask about a billing adjustment.
Checked on October 8, 2026 · Found on northamptonma.gov
Library · Regional office
Forbes Library
20 West St., Northampton, MA 01060
Help here
- Library materials and programsGet library materials, research help, public computers, and programs for children and adults.
Checked on October 8, 2026 · Found on forbeslibrary.org
Library · Regional office
Lilly Library
19 Meadow St., Florence, MA 01062
Help here
- Library materials and programsBorrow books and other materials, use online resources, or attend library programs.
Checked on October 8, 2026 · Found on lillylibrary.org
Parks and recreation · City office
Parks and Recreation Department
100A Bridge Rd., Florence, MA 01062
Help here
- Recreation programs and facilitiesFind recreation programs, camps, sports, and information about city parks and facilities.Read more
Checked on October 8, 2026 · Found on northamptonma.gov
Local office · City office
City of Northampton service requests
City Hall, 210 Main St., Northampton, MA 01060
Help here
- Request a city serviceUse the city's service request page to report an issue or ask the city for help.
Checked on October 8, 2026 · Found on northamptonma.gov
Checked on October 8, 2026
Offices for all of Hampshire County
Northampton is in Hampshire County. These county and state offices serve people there too.
Jobs and training · State office
MassHire Franklin Hampshire Career Center
Help here
- Job search and career supportGet help finding a job, building skills, and planning your next career step.
Checked on October 8, 2026 · Found on mass.gov
Older adults · Regional office
Highland Valley Elder Services
Help here
- Aging and caregiver supportGet information about services for older adults and support for caregivers.Read more
Checked on October 8, 2026 · Found on highlandvalley.org
Community action · Nonprofit
Community Action Pioneer Valley
393 Main Street, Greenfield, MA 01301
Help here
- Community support programsResidents can contact Community Action to ask about food, energy, housing, and family support programs.
Checked on October 8, 2026 · Found on communityaction.us
Public health · State office
Franklin/Hampshire/North Quabbin WIC Program, Hadley clinic
Hadley Crossing, 4 Bay Road, Building A, Suite 100, Hadley, MA 01035
Help here
- WIC nutrition and food benefitsWIC provides food benefits and nutrition support for eligible pregnant people, new parents, infants, and children under five.Apply onlineRead more
Checked on October 8, 2026 · Found on mass.gov
Jobs and training · State office
MassHire Franklin Hampshire Career Center, Northampton services
Help here
- Job search and career supportGet limited career center services in Northampton, including help with job searches and training.
Checked on October 8, 2026 · Found on mass.gov
Courts and legal help · State office
Hampshire County Superior Court
15 Gothic Street, Northampton, MA 01061
Help here
- Court forms and case informationGet court forms and information about cases, hearings, and filing fees.
Checked on October 8, 2026 · Found on mass.gov
Massachusetts programs by kind of help
These are run by Massachusetts and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- Mass 211
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988