Springfield
Ask about Springfield
Ask in your own words. We look up programs and offices for Springfield and tell you where to go next.
Local offices in Springfield
We found these on official websites. Call before you go, since hours and places can change.
Housing authority · City office
City of Springfield Office of Housing
1600 East Columbus Avenue, Springfield, MA 01103
Help here
- Housing programs and repairsAsk about homebuyer programs, housing repairs, and other city housing services.
- Heating and energy assistance referralsGet information about heating system help and referrals for fuel assistance.Read more
Checked on October 8, 2026 · Found on springfield-ma.gov
Older adults · City office
Springfield Department of Elder Affairs
1476 Roosevelt Avenue, Springfield, MA 01109
Help here
- Senior services and referralsGet information, referrals, and social services for older Springfield residents.
- Senior programsFind senior center programs, activities, and learning opportunities.
Checked on October 8, 2026 · Found on springfield-ma.gov
Library · City office
Springfield City Library
220 State Street, Springfield, MA 01103
Help here
- Library servicesUse library books, computers, public spaces, and other services for residents.Read more
Checked on October 8, 2026 · Found on springfieldlibrary.org
Parks and recreation · City office
Springfield Parks and Recreation
200 Trafton Road, Springfield, MA 01108
Help here
- Recreation programsFind city recreation programs, sports leagues, aquatics, and activities for residents.
Checked on October 8, 2026 · Found on springfield-ma.gov
Local office · City office
Springfield 311 Citizen Service Center
Help here
- City service requests and questionsCall 311 to ask city service questions or report problems such as missed trash pickup or code violations.Apply online
Checked on October 8, 2026 · Found on springfield-ma.gov
Housing authority · Regional office
Springfield Housing Authority
60 Congress Street, Springfield, MA 01107
Help here
- Public housing and rental assistanceContact the Housing Authority about public housing, applications, and rental assistance.
Checked on October 8, 2026 · Found on shamass.org
Human services · State office
DTA Springfield Center Transitional Assistance Office
243 Cottage Street, Springfield, MA 01104
Help here
- SNAP and cash assistanceGet help applying for food and cash benefits or managing an existing case.Apply online
- Pathways to WorkFind work training and employment support for eligible benefit recipients.Read more
Checked on October 8, 2026 · Found on mass.gov
Jobs and training · State office
MassHire Springfield Career Center
95 Liberty Street, Springfield, MA 01103
Help here
- Job search and training helpGet free help finding a job, building skills, and exploring training programs.
Checked on October 8, 2026 · Found on mass.gov
State office · State office
Springfield RMV Service Center
1250 St. James Avenue, Springfield, MA 01104
Help here
- Driver license and ID transactionsMake an appointment for an in-person learner permit, driver license, or ID transaction.Apply online
- Vehicle registration and title transactionsGet help with vehicle registration and title transactions at the service center.Apply online
Checked on October 8, 2026 · Found on mass.gov
City of Springfield, Massachusetts website
Checked on October 8, 2026
Offices for all of Hampden County
Springfield is in Hampden County. These county and state offices serve people there too.
Jobs and training · State office
MassHire Holyoke Career Center
850 High Street, Holyoke, MA 01040
Help here
- Job search and training helpGet job search help and learn about training and career services.
Checked on October 8, 2026 · Found on masshireholyoke.org
State office · State office
MassHealth Enrollment Center, Springfield
243 Cottage Street, Springfield, MA 01104
Help here
- MassHealth applications and member helpGet help with a MassHealth application or questions about your health coverage.Apply online
Checked on October 8, 2026 · Found on mass.gov
Public health · State office
Holyoke/Chicopee WIC Program main clinic
300 High Street, 1st floor, Holyoke, MA 01040
Help here
- WIC nutrition supportEligible families can get healthy food, nutrition education, breastfeeding support, and health referrals.Apply online
Checked on October 8, 2026 · Found on mass.gov
Public health · State office
Springfield South WIC Program main clinic
816 Main Street, Springfield, MA 01105
Help here
- WIC nutrition supportEligible families can get healthy food, nutrition education, breastfeeding support, and health referrals.Apply online
Checked on October 8, 2026 · Found on mass.gov
Older adults · Regional office
Greater Springfield Senior Services, Inc.
66 Industry Avenue, Suite 9, Springfield, MA 01104
Help here
- Aging and caregiver supportOlder adults and caregivers can get help finding services that support safe living at home.
Checked on October 8, 2026 · Found on gsssi.org
Older adults · Regional office
WestMass ElderCare, Inc.
4 Valley Mill Road, Holyoke, MA 01040
Help here
- Aging and disability supportOlder adults and people with disabilities can get help finding services to live independently.
Checked on October 8, 2026 · Found on accesscarepartners.org
Massachusetts programs by kind of help
These are run by Massachusetts and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- Mass 211
Free help finding food, housing, bills and more near you.
Call 2-1-1 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988