Waltham
Ask about Waltham
Ask in your own words. We look up programs and offices for Waltham and tell you where to go next.
Local offices in Waltham
We found these on official websites. Call before you go, since hours and places can change.
Local office · City office
City Hall
610 Main Street, Waltham, MA 02452
Help here
- City information and assistanceCall or visit City Hall to get help finding the right city office.
Checked on October 8, 2026 · Found on city.waltham.ma.us
Human services · City office
Housing Division
25 Lexington Street, Waltham, MA 02452
Help here
- Housing and homelessness prevention helpAsk about affordable housing, homelessness support, and help with housing barriers.
- Rent and security deposit helpEligible residents can apply for help with a security deposit and first month's rent.Apply onlineRead more
Checked on October 8, 2026 · Found on city.waltham.ma.us
Older adults · City office
Council on Aging, William F. Stanley Senior Center
488 Main Street, Waltham, MA 02452
Help here
- Senior services and programsOlder adults can ask about local programs, meals, transportation, and help finding services.
Checked on October 8, 2026 · Found on city.waltham.ma.us
Utilities · City office
Water & Sewer Division
163 Lexington Street, Waltham, MA 02452
Help here
- Water and sewer billingGet help with your water or sewer bill, billing questions, and abatement requests.
Checked on October 8, 2026 · Found on city.waltham.ma.us
Library · City office
Waltham Public Library
735 Main Street, Waltham, MA 02451
Help here
- Library servicesVisit or contact the library to use its books, learning resources, and public programs.Read more
Checked on October 8, 2026 · Found on waltham.lib.ma.us
Parks and recreation · City office
Recreation Department
510 Moody Street, Waltham, MA 02452
Help here
- Recreation programsFind and sign up for sports and leisure programs for people of different ages.
Checked on October 8, 2026 · Found on city.waltham.ma.us
Housing authority · City office
Waltham Housing Authority
110 Pond Street, Waltham, MA 02452
Help here
- Public and subsidized housingContact the authority to ask about its public and subsidized housing programs and applications.Apply online
Checked on October 8, 2026 · Found on city.waltham.ma.us
State office · State office
Self-Service DTA Kiosk at WATCH CDC
24 Crescent Street, Suite 201, Waltham, MA 02453
Help here
- DTA self-service benefits accessUse the kiosk to access the DTA Connect website and app for limited self-service benefits tasks.Apply online
Checked on October 8, 2026 · Found on mass.gov
Checked on October 8, 2026
Offices for all of Middlesex County
Waltham is in Middlesex County. These county and state offices serve people there too.
State office · State office
DTA Framingham Transitional Assistance Office
300 Howard Street, Framingham, MA 01702
Help here
- SNAP, cash benefits, and case helpApply for or manage SNAP, TAFDC, and EAEDC benefits, and get help with your case.Apply online
Checked on October 8, 2026 · Found on mass.gov
State office · State office
DTA Lowell Transitional Assistance Office
131 Davidson Street, Lowell, MA 01852
Help here
- SNAP, cash benefits, and case helpApply for or manage SNAP, TAFDC, and EAEDC benefits, and get help with your case.Apply online
Checked on October 8, 2026 · Found on mass.gov
State office · State office
DTA Malden Transitional Assistance Office
245 Commercial Street, Malden, MA 02148
Help here
- SNAP, cash benefits, and case helpApply for or manage SNAP, TAFDC, and EAEDC benefits, and get help with your case.Apply online
Checked on October 8, 2026 · Found on mass.gov
State office · State office
Lowell RMV Service Center
77 Middlesex St., Lowell, MA 01852
Help here
- Driver license and ID transactionsComplete eligible learner's permit, driver's license, and ID transactions by appointment.Apply online
- Vehicle registration and title transactionsComplete eligible vehicle registration and title transactions at the service center.Apply online
Checked on October 8, 2026 · Found on mass.gov
Jobs and training · Regional office
MassHire Framingham Career Center
39 Grant Street, Suite 150, Framingham, MA 01702
Help here
- Job search and training helpGet help finding work, planning a career, preparing a resume, and finding training.
Checked on October 8, 2026 · Found on mass.gov
Jobs and training · Regional office
MassHire Metro North Career Center, Cambridge
186 Alewife Brook Parkway, Suite 310, Cambridge, MA 02138
Help here
- Job search and training helpGet help finding work, planning a career, preparing a resume, and finding training.
Checked on October 8, 2026 · Found on masshiremncareers.com
Massachusetts programs by kind of help
These are run by Massachusetts and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- Mass 211
Free help finding food, housing, bills and more near you.
Call 877-211-6277 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988