Westfield
Ask about Westfield
Ask in your own words. We look up programs and offices for Westfield and tell you where to go next.
Local offices in Westfield
We found these on official websites. Call before you go, since hours and places can change.
Local office · City office
City of Westfield Contact and Report a Concern
59 Court Street, Westfield, MA 01085
Help here
- Report a city issueReport a non-emergency issue to the city online or call for urgent help from city staff.
Checked on October 8, 2026 · Found on cityofwestfield.org
Public health · City office
Westfield Health Department
59 Court Street, Westfield, MA 01085
Help here
- Public health servicesContact the department about public health programs, health inspections, and public health nursing.
Checked on October 8, 2026 · Found on cityofwestfield.org
Older adults · City office
Westfield Council on Aging / Senior Center
45 Noble Street, Westfield, MA 01085
Help here
- Senior services and programsOlder residents can ask about programs, rides, food assistance, fuel assistance, and other support.Read more
Checked on October 8, 2026 · Found on cityofwestfield.org
Housing authority · Regional office
Westfield Housing Authority
12 Alice Burke Way, Westfield, MA 01085
Help here
- Public housingAsk about public housing for eligible families, older adults, and people with disabilities.
Checked on October 8, 2026 · Found on cityofwestfield.org
Utilities · City office
Westfield Gas + Electric
100 Elm Street, Westfield, MA 01086
Help here
- Utility bill assistanceCustomers can ask about Westfield Warm and other programs that may help with gas and electric bills.Read more
Checked on October 8, 2026 · Found on wgeld.org
Library · Nonprofit
Westfield Athenaeum
6 Elm Street, Westfield, MA 01085
Help here
- Library servicesResidents can get a library card, borrow books and digital materials, use public computers, and join programs.
Checked on October 8, 2026 · Found on westath.org
Parks and recreation · City office
Westfield Parks & Recreation
4 Holcomb Street, Westfield, MA 01085
Help here
- Parks and recreation programsResidents can ask about recreation programs, parks, playgrounds, and other public facilities.
Checked on October 8, 2026 · Found on cityofwestfield.org
Checked on October 8, 2026
Offices for all of Hampden County
Westfield is in Hampden County. These county and state offices serve people there too.
Human services · State office
DTA Springfield Center Transitional Assistance Office
243 Cottage Street, Springfield, MA 01104
Help here
- SNAP and cash assistanceGet help applying for food and cash benefits or managing an existing case.Apply online
- Pathways to WorkFind work training and employment support for eligible benefit recipients.Read more
Checked on October 8, 2026 · Found on mass.gov
Jobs and training · State office
MassHire Springfield Career Center
95 Liberty Street, Springfield, MA 01103
Help here
- Job search and training helpGet free help finding a job, building skills, and exploring training programs.
Checked on October 8, 2026 · Found on mass.gov
Jobs and training · State office
MassHire Holyoke Career Center
850 High Street, Holyoke, MA 01040
Help here
- Job search and training helpGet job search help and learn about training and career services.
Checked on October 8, 2026 · Found on masshireholyoke.org
State office · State office
MassHealth Enrollment Center, Springfield
243 Cottage Street, Springfield, MA 01104
Help here
- MassHealth applications and member helpGet help with a MassHealth application or questions about your health coverage.Apply online
Checked on October 8, 2026 · Found on mass.gov
Public health · State office
Holyoke/Chicopee WIC Program main clinic
300 High Street, 1st floor, Holyoke, MA 01040
Help here
- WIC nutrition supportEligible families can get healthy food, nutrition education, breastfeeding support, and health referrals.Apply online
Checked on October 8, 2026 · Found on mass.gov
Public health · State office
Springfield South WIC Program main clinic
816 Main Street, Springfield, MA 01105
Help here
- WIC nutrition supportEligible families can get healthy food, nutrition education, breastfeeding support, and health referrals.Apply online
Checked on October 8, 2026 · Found on mass.gov
Massachusetts programs by kind of help
These are run by Massachusetts and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- Mass 211
Free help finding food, housing, bills and more near you.
Call 2-1-1 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988