Omaha
Ask about Omaha
Ask in your own words. We look up programs and offices for Omaha and tell you where to go next.
Local offices in Omaha
We found these on official websites. Call before you go, since hours and places can change.
Local office · City office
Mayor's Hotline
Help here
- Report a city service issueReport a problem the city handles, and staff will direct it to the right department.
Checked on October 8, 2026 · Found on publicworks.omaha.gov
Housing authority · City office
Omaha Planning Department, Housing and Community Development Division
1819 Farnam Street, Suite 1100, Omaha, NE 68183
Help here
- Home repair programsEligible homeowners can seek help with emergency repairs and other home improvements.Apply onlineRead more
- Affordable housing and neighborhood programsThe division supports affordable housing and programs in eligible Omaha neighborhoods.
Checked on October 8, 2026 · Found on planning.omaha.gov
Local office · City office
Human Rights and Relations Department
1819 Farnam Street, Suite 502, Omaha, NE 68183
Help here
- Discrimination complaintsOmaha residents can report discrimination in employment, housing, or public places.
- Disability access requestsAsk the city for an accessibility change or communication support for a city service.Apply onlineRead more
Checked on October 8, 2026 · Found on cityofomaha.org
Parks and recreation · City office
Parks, Recreation and Public Property Department
1819 Farnam Street, Room 701, Omaha, NE 68183
Help here
- Recreation and senior programsResidents can find recreation activities, community centers, and senior programs through the department.
- Recreation fee scholarshipsSome community centers offer scholarships for their recreation programs.
Checked on October 8, 2026 · Found on parks.cityofomaha.org
Library · City office
Omaha Public Library
7205 Dodge Street, Omaha, NE 68114
Help here
- Library servicesResidents can get a library card, borrow materials, use computers and Wi-Fi, and attend library programs.Apply onlineRead more
Checked on October 8, 2026 · Found on omahalibrary.org
Local office · City office
Public Works Department
1819 Farnam Street, Suite 601, Omaha, NE 68183
Help here
- Street and traffic issue reportsResidents can report street problems and traffic issues for city crews to review.Apply onlineRead more
- Public sewer problemsReport a suspected problem with a public sewer line to the city.Read more
Checked on October 8, 2026 · Found on publicworks.cityofomaha.org
Housing authority · City office
Omaha Housing Authority
1823 Harney Street, Omaha, NE 68102
Help here
- Public housingApply for public housing or get help with an existing public housing tenancy.Apply online
- Housing Choice Voucher informationGet information about the Housing Choice Voucher program and its application status.
Checked on October 8, 2026 · Found on ohauthority.org
State office · State office
Nebraska DHHS Omaha Office, Farnam Street
1313 Farnam Street, Omaha, NE 68102
Help here
- Economic assistance applicationsUse the DHHS office to apply for food and other economic assistance benefits.Apply online
- Medicaid assistanceGet help applying for or managing Medicaid benefits.Apply online
Checked on October 8, 2026 · Found on dhhs.ne.gov
State office · State office
Nebraska DHHS Omaha Office, North 24th Street
1500 North 24th Street, Omaha, NE
Help here
- Benefits application accessUse the DHHS public kiosk to apply for economic assistance benefits.Apply online
Checked on October 8, 2026 · Found on dhhs.ne.gov
State office · State office
Nebraska DHHS Omaha Office, South 42nd Street
1215 South 42nd Street, Omaha, NE
Help here
- Benefits application accessUse the DHHS public kiosk to apply for economic assistance benefits.Apply online
Checked on October 8, 2026 · Found on dhhs.ne.gov
State office · State office
Nebraska DHHS Omaha Office, Ames Avenue
5752 Ames Avenue, Omaha, NE 68104
Help here
- Benefits application accessUse the DHHS public kiosk to apply for economic assistance benefits.Apply online
Checked on October 8, 2026 · Found on dhhs.ne.gov
Jobs and training · Regional office
American Job Center, Omaha Heartland Workforce Solutions
5752 Ames Avenue, Omaha, NE 68104
Help here
- Job search and workforce servicesGet help with job searches, workforce programs, and unemployment insurance questions.Read more
Checked on October 8, 2026 · Found on dol.nebraska.gov
State office · State office
Nebraska DMV Driver Licensing Office, North 56th Street
4606 North 56th Street, Suite 100, Omaha, NE 68104
Help here
- Driver licenses and state IDsApply for or renew a Nebraska driver license, permit, or state ID card.Apply online
Checked on October 8, 2026 · Found on dmv.nebraska.gov
State office · State office
Nebraska DMV Driver Licensing Office, Burt Street
17007 Burt Street, Omaha, NE 68118
Help here
- Driver licenses and state IDsApply for or renew a Nebraska driver license, permit, or state ID card.Apply online
Checked on October 8, 2026 · Found on dmv.nebraska.gov
Local office · Regional office
Metro Transit
2222 Cuming Street, Omaha, NE 68102
Help here
- Bus fares and passesGet information about bus fares, fare passes, and available fare programs.Read more
- MOBY paratransitApply for eligibility to use Metro's ADA complementary paratransit service.Apply onlineRead more
Checked on October 8, 2026 · Found on ometro.com
Utilities · Regional office
Omaha Public Power District Customer Service
Help here
- Electric bill assistanceAsk about payment plans and energy assistance for eligible OPPD customers.Apply online
Checked on October 8, 2026 · Found on oppd.com
Utilities · Regional office
Metropolitan Utilities District Customer Service
Help here
- Gas and water bill assistanceGet information about utility bill assistance and payment options for MUD customers.
Checked on October 8, 2026 · Found on mudomaha.com
Human services · Nonprofit
United Way of the Midlands 211
2201 Farnam Street, Omaha, NE 68102
Help here
- Community resource referralsCall 211 to find local help with housing, food, utilities, health care, and other needs.
Checked on October 8, 2026 · Found on ne211.org
Checked on October 8, 2026
Offices for all of Douglas County
Omaha is in Douglas County. These county and state offices serve people there too.
Human services · County office
Douglas County General Assistance
Help here
- General assistanceAsk about help with essential needs during extreme hardship.
Checked on October 8, 2026 · Found on generalassist.douglascounty-ne.gov
Veterans · County office
Douglas County Veterans Service Office
1111 S 41st St, Suite 110, Omaha, NE 68105
Help here
- Veterans benefits assistanceGet help understanding and applying for veterans benefits.
Checked on October 8, 2026 · Found on douglascounty-ne.gov
Public health · County office
Douglas County Health Department
1111 S 41st St, Omaha, NE 68105
Help here
- Public health servicesFind county public health services and community health information.
- WICGet nutrition support for pregnant people and families with children under five.
Checked on October 8, 2026 · Found on douglascounty-ne.gov
Emergency help · County office
Douglas County Emergency Management Agency
Help here
- Emergency informationFind county emergency updates and preparedness information.
Checked on October 8, 2026 · Found on emergency.douglascounty-ne.gov
Courts and legal help · County office
Douglas County Law Library
1819 Farnam St, Room H07, Omaha, NE 68183
Help here
- Legal research resourcesUse legal materials and get help finding information for court matters.
Checked on October 8, 2026 · Found on nebraskajudicial.gov
State office · State office
Nebraska DHHS Omaha Local Office
1215 S 42nd St, Omaha, NE 68105
Help here
- Economic assistanceApply for or get help with Nebraska economic assistance benefits.Apply online
Checked on October 8, 2026 · Found on dhhs.ne.gov
Nebraska programs by kind of help
These are run by Nebraska and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - HealthCare.gov
Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.
Call 1-800-318-2596 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- Nebraska 211
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988