Albany
Ask about Albany
Ask in your own words. We look up programs and offices for Albany and tell you where to go next.
Local offices in Albany
We found these on official websites. Call before you go, since hours and places can change.
Human services · City office
Neighborhood and Community Services
200 Henry Johnson Blvd, Albany, NY 12210
Help here
- City service helpGet help finding the right city service or reporting a non-emergency neighborhood issue.
- Housing resourcesContact city housing staff for help finding housing or with tenant and landlord questions.Read more
Checked on October 8, 2026 · Found on albanyny.gov
Housing authority · City office
Albany Community Development Agency
200 Henry Johnson Blvd, Albany, NY 12210
Help here
- Home improvement helpAsk about city housing programs and home repair assistance for eligible residents.
Checked on October 8, 2026 · Found on albanyny.gov
Housing authority · Regional office
Albany Housing Authority
200 South Pearl Street, Albany, NY 12202
Help here
- Public housing and rental assistanceApply for public housing and check whether housing assistance applications are open.Apply onlineRead more
Checked on October 8, 2026 · Found on albanyhousing.org
Utilities · City office
Albany Water Department
10 North Enterprise Drive, Albany, NY 12204
Help here
- Water and sewer billsPay a water bill or contact customer service about a bill or water account.Read more
Checked on October 8, 2026 · Found on albanyny.gov
Human services · Regional office
211 NENY
Help here
- Community information and referralCall 211 to find local help with food, housing, health care, work, and other needs.
Checked on October 9, 2026 · Found on 211neny.org
Jobs and training · State office
Albany Career Center
155 Washington Ave, Third Floor, Albany, NY 12210
Help here
- Job search and career supportGet free help with job searches, career planning, skills, and training options.
Checked on October 8, 2026 · Found on dol.ny.gov
State office · State office
Albany DMV Office
855 Central Ave, Albany, NY 12206
Help here
- Driver and vehicle servicesVisit the state DMV for driver licensing and vehicle services.
Checked on October 8, 2026 · Found on dmv.ny.gov
Library · Regional office
Albany Public Library
Help here
- Library services and programsUse library materials, computers, classes, tutoring, tax help, and programs at seven city branches.Read more
Checked on October 8, 2026 · Found on albanypubliclibrary.org
Parks and recreation · City office
Department of Recreation
520 Livingston Ave, Albany, NY 12206
Help here
- Recreation programs and facilitiesFind city recreation programs, pools, playgrounds, and community centers.Apply online
Checked on October 8, 2026 · Found on albanyny.gov
Checked on October 8, 2026
Nonprofits that serve Albany
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
Regional Food Bank of Northeastern New York
965 Albany Shaker Rd., Latham, NY 12110
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
Legal Aid Society of Northeastern New York, Inc.
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
Albany County Opportunity, Inc.
333 Sheridan Avenue, Albany, NY 12206
Listed on dos.ny.gov, checked on October 9, 2026
Offices for all of Albany County
Albany is in Albany County. These county and state offices serve people there too.
Human services · County office
Albany County Department of Social Services
162 Washington Avenue, Albany, NY 12210
Help here
- Food, cash, and energy assistanceApply for food benefits, temporary assistance, and help with heating costs.Apply onlineRead more
- Child supportGet help with child support orders, paternity, and support payments.Read more
- Child care subsidyApply for help paying for child care if your family meets the program rules.Read more
- MedicaidGet help applying for or managing Medicaid coverage.Read more
Checked on October 8, 2026 · Found on albanycountyny.gov
Local office · Regional office
211 Northeast Region
Help here
- Community resource referralsCall 211 to get connected with local food, housing, health, and other support.Read more
Checked on October 8, 2026 · Found on 211neny.org
Public health · County office
Albany County Department of Health
175 Green Street, Albany, NY 12202
Help here
- Public health servicesGet information about immunizations, disease prevention, and other county health services.Read more
Checked on October 8, 2026 · Found on albanycountyny.gov
Mental health and recovery · County office
Albany County Department of Mental Health
260 South Pearl Street, Albany, NY 12202
Help here
- Mental health and substance use supportFind county mental health services and referrals for treatment and support.
Checked on October 8, 2026 · Found on albanycountyny.gov
Courts and legal help · State office
Hon. Francis Bergan Law Library
Albany County Courthouse, 16 Eagle Street, Room 406, Albany, NY 12207
Help here
- Legal information and researchUse public legal materials and ask library staff for help finding legal information.
Checked on October 8, 2026 · Found on nycourts.gov
Older adults · County office
Albany County Department for Aging and NY Connects
420 Western Avenue, Albany, NY 12203
Help here
Checked on October 8, 2026 · Found on albanycountyny.gov
New York programs by kind of help
These are run by New York and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- 211 NENY
Free help finding food, housing, bills and more near you.
Call 888-366-3211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988