Batavia
Ask about Batavia
Ask in your own words. We look up programs and offices for Batavia and tell you where to go next.
Local offices in Batavia
We found these on official websites. Call before you go, since hours and places can change.
Housing help · Regional office
Batavia Housing Authority
400 East Main Street, Batavia, NY 14020
Help here
- Affordable public housingApply for affordable housing for eligible families, older adults, or people with disabilities.
Last checked October 9, 2026 · Found on bataviahousing.org
Utilities · City office
Bureau of Water & Wastewater
One Batavia City Centre, Batavia, NY 14020
Help here
- Water and sewer billingAsk questions about your city water or sewer bill and learn how to pay it.Apply online
Last checked October 9, 2026 · Found on cityofbataviany.gov
Local office · City office
City Hall
One Batavia City Centre, Batavia, NY 14020
Help here
- City services and recordsContact City Hall to reach city departments and ask about city services and records.
Last checked October 9, 2026 · Found on cityofbataviany.gov
Jobs and training · State office
Genesee County Career Center
587 East Main Street, Suite 100, Batavia, NY 14020
Help here
- Job search and career helpGet help looking for work, planning a career, or finding job training.Apply online
Last checked October 9, 2026 · Found on dol.ny.gov
State office
Batavia DMV
15 Main Street, Batavia, NY 14020
Help here
- Driver licenses and ID cardsVisit the DMV for driver license, permit, or non-driver ID services.
Last checked October 9, 2026 · Found on dmv.ny.gov
Library · Regional office
Richmond Memorial Library
19 Ross Street, Batavia, NY 14020
Help here
- Library servicesVisit the library to borrow books and use its other library services.Read more
Last checked October 9, 2026 · Found on batavialibrary.org
Checked on October 9, 2026
Nonprofits that serve Batavia
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
Foodlink, Inc.
2011 Mt. Read Blvd., Rochester, NY 14615
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
Neighborhood Legal Services, Inc.
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
Community Action of Orleans and Genesee, Inc.
409 East State Street, Albion, NY 14411-1123
Listed on dos.ny.gov, checked on October 9, 2026
Offices for all of Genesee County
Batavia is in Genesee County. These county and state offices serve people there too.
Human services · County office
Genesee County Department of Social Services
5130 E. Main Street, Batavia, NY 14020
Help here
- Benefits and family supportApply for food, cash, heating, child care, and other assistance, or ask for help with protective services.Apply onlineRead more
- Child supportGet help with child support services and payments.
Last checked October 8, 2026 · Found on geneseeny.gov
Housing help · Nonprofit
PathStone Housing Choice Voucher Program
30 Jefferson Square, Batavia, NY 14020
Help here
- Housing Choice Voucher informationGet information about rental assistance through the Housing Choice Voucher Program.Apply online
Last checked October 8, 2026 · Found on hcr.ny.gov
Public health · County office
Genesee County Health Department (GO Health)
3837 W. Main Street Road, Batavia, NY 14020
Help here
- Community health servicesGet immunizations, health screenings, disease prevention help, and referrals to health services.Read more
Last checked October 8, 2026 · Found on geneseeny.gov
Mental health and recovery · County office
Genesee County Mental Health Services
5130 E. Main Street, Batavia, NY 14020
Help here
- Mental health careGet outpatient assessments, therapy, medication support, and referrals to other services.
Last checked October 8, 2026 · Found on geneseeny.gov
Courts and legal help · County office
Genesee County Law Library
1 W. Main Street, Batavia, NY 14021
Help here
- Public law libraryUse the public law library to look up legal information and materials.
Last checked October 8, 2026 · Found on geneseeny.gov
Older adults · County office
Genesee County Office for the Aging
211 E. Main Street, Batavia, NY 14020
Help here
- Aging and caregiver supportOlder adults, caregivers, and people with disabilities can get information and help finding services.
Last checked October 8, 2026 · Found on geneseeny.gov
New York programs by kind of help
These are run by New York and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- Legal helpFree legal help with eviction, family law, benefits and more.
- SafetyHelp with abuse at home, a safe place to stay, and crisis lines.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- 211 WNY
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988