Massena
Ask about Massena
Ask in your own words. We look up programs and offices for Massena and tell you where to go next.
Local offices in Massena
We found these on official websites. Call before you go, since hours and places can change.
Local office · City office
Village of Massena
60 Main Street, Massena, NY 13662
Help here
- Village services and recordsContact the Village Clerk for general questions, records, permits, and community center reservations.Read more
Checked on October 9, 2026 · Found on massenany.gov
Utilities · City office
Village of Massena Water Department
60 Main Street, Room 10, Massena, NY 13662
Help here
- Water, sewer, and refuse billsGet help with Village water, sewer, and refuse bills or ask about your account.
Checked on October 9, 2026 · Found on massenany.gov
Library · Regional office
Massena Public Library
41 Glenn Street, Massena, NY 13662
Help here
- Library services and programsVisit the library to use its collection, technology, and public programs.
Checked on October 9, 2026 · Found on massenapubliclibrary.org
Parks and recreation · City office
Massena Community Center
61 Beach Street, Massena, NY 13662
Help here
- Community center reservationsContact the Village Clerk to ask about reserving the community center.Read more
Checked on October 9, 2026 · Found on massenany.gov
Older adults · Nonprofit
Massena Senior Citizens Club
61 Beach Street, Massena, NY 13662
Help here
- Senior clubContact the club for information about its meetings and activities for older adults.
Checked on October 9, 2026 · Found on stlawco.gov
Housing authority · Regional office
Massena Housing Authority
20 Robinson Road, Massena, NY 13662
Help here
- Public housingContact the Housing Authority for information about its affordable housing.Read more
Checked on October 9, 2026 · Found on massenahousing.com
Jobs and training · State office
St. Lawrence Career Center - Massena
35 Glenn Street, Massena, NY 13662
Help here
- Career and job search helpVisit the career center for help with your job search and employment services.
Checked on October 9, 2026 · Found on dol.ny.gov
Checked on October 9, 2026
Offices for all of St. Lawrence County
Massena is in St. Lawrence County. These county and state offices serve people there too.
Human services · County office
St. Lawrence County Department of Social Services
6 Judson Street, Canton, NY 13617
Help here
- Benefits and family supportApply for temporary assistance, SNAP, HEAP, medical assistance, child care help, and other family support programs.Read more
- Child supportGet help establishing parentage and support orders, collecting payments, and enforcing unpaid child support.Apply onlineRead more
Checked on October 8, 2026 · Found on stlawco.gov
Public health · County office
St. Lawrence County Public Health Department
80 State Highway 310, Suite 2, Canton, NY 13617
Help here
- Public health servicesGet health information and services for disease prevention, immunizations, children’s health, and environmental health.
- WICWIC offers nutrition support, food benefits, and health referrals for eligible pregnant or postpartum people, infants, and young children.Read more
Checked on October 8, 2026 · Found on stlawco.gov
Mental health and recovery · County office
St. Lawrence County Community Services
80 State Highway 310, Suite 1, Canton, NY 13617
Help here
- Behavioral health planning and referralsCall for information about local mental health, substance use, and developmental disability services.
Checked on October 8, 2026 · Found on stlawco.gov
Veterans · County office
St. Lawrence County Veterans Department
80 State Highway 310, Suite 5, Canton, NY 13617
Help here
- Veterans assistanceGet help and information about veterans’ benefits and services.
Checked on October 8, 2026 · Found on stlawco.gov
Older adults · Regional office
St. Lawrence County Office for the Aging
80 State Highway 310, Suite 7, Canton, NY 13617
Help here
- Aging services and referralsPeople age 60 and older can get information, referrals, meals, caregiver support, transportation, and other services.
Checked on October 8, 2026 · Found on stlawco.gov
Emergency help · County office
St. Lawrence County Office of Emergency Services
49½ Court Street, Building 8, Canton, NY 13617
Help here
- Emergency preparedness and managementFind county emergency plans and preparedness information, and contact the office about county emergency management.
Checked on October 8, 2026 · Found on stlawco.gov
New York programs by kind of help
These are run by New York and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- 211 New York State
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988