Niagara Falls
Ask about Niagara Falls
Ask in your own words. We look up programs and offices for Niagara Falls and tell you where to go next.
Local offices in Niagara Falls
We found these on official websites. Call before you go, since hours and places can change.
Housing authority · Regional office
Niagara Falls Housing Authority
744 Tenth Street, Niagara Falls, NY 14301
Help here
- Public housingApply for affordable public housing in Niagara Falls.Apply online
Checked on October 8, 2026 · Found on nfha.org
Jobs and training · State office
Niagara's WorkSourceOne One Stop Career Center
1001 Eleventh Street, Niagara Falls, NY 14301
Help here
- Job and career servicesGet help searching for jobs, applying online, or planning a career.
Checked on October 9, 2026 · Found on dol.ny.gov
Library · Regional office
Niagara Falls Public Library
1425 Main Street, Niagara Falls, NY 14305
Help here
- Library servicesGet a library card, use public computers, or attend library programs.
Checked on October 8, 2026 · Found on niagarafallspubliclib.org
Parks and recreation · City office
City of Niagara Falls Department of Parks
Help here
- Parks and recreation facilitiesFind information about city parks and recreation facilities.
Checked on October 8, 2026 · Found on niagarafallsusa.org
Local office · City office
City Hall
Help here
- City information and resident assistanceContact the city for help finding local services and departments.
Checked on October 8, 2026 · Found on niagarafallsusa.org
City of Niagara Falls, New York website
Checked on October 8, 2026
Offices for all of Niagara County
Niagara Falls is in Niagara County. These county and state offices serve people there too.
Human services · County office
Niagara County Department of Social Services
20 East Avenue, Lockport, NY 14094
Help here
- Public benefitsApply for cash assistance, SNAP food benefits, HEAP heating help, Medicaid, and child care assistance.Apply onlineRead more
- Child supportGet help establishing parentage or a support order and collecting child support.Read more
Checked on October 8, 2026 · Found on downloads.niagaracounty.gov
Public health · County office
Niagara County Department of Health
55 Stevens Street, Lockport, NY 14094
Help here
- Public health servicesFind county health clinics, disease prevention services, and help with environmental health concerns.
Checked on October 8, 2026 · Found on downloads.niagaracounty.gov
Mental health and recovery · County office
Niagara County Department of Mental Health and Substance Abuse Services
475 South Transit Street, Suite 500, Lockport, NY 14094
Help here
- Counseling and wellness servicesContact the county for counseling, substance use support, and behavioral health services.
- 24-hour crisis servicesCall the county crisis line for urgent mental health support.
Checked on October 8, 2026 · Found on downloads.niagaracounty.gov
Older adults · County office
Niagara County Office for the Aging
111 Main Street, Suite 101, Lockport, NY 14094
Help here
- Aging and caregiver supportGet information and referrals for older adults, people with disabilities, and their caregivers.
Checked on October 8, 2026 · Found on downloads.niagaracounty.gov
Veterans · County office
Niagara County Veterans Service Agency
175 Hawley Street, Suite 100D, Lockport, NY 14094
Help here
- Veterans benefits assistanceGet help understanding and applying for veterans benefits and related services.
Checked on October 8, 2026 · Found on downloads.niagaracounty.gov
Library · Regional office
Nioga Library System
6575 Wheeler Road, Lockport, NY 14094
Help here
- Library system resourcesFind library resources and services available through member libraries in Genesee County.
Checked on October 8, 2026 · Found on niogalibrary.org
New York programs by kind of help
These are run by New York and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- 211 WNY
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988