Orleans County

Local offices in Orleans County

We found these on official websites. Call before you go, since hours and places can change.

• Human services · County office

  Orleans County Department of Social Services

  14016 Route 31 West, Albion, NY 14411

  Help here

  • Public assistance and benefitsGet help applying for public assistance, SNAP, Medicaid, and HEAP.
  • Child supportGet help with child support services and payments.
  • Child care assistanceAsk about help paying for child care.
  • Housing and homeless servicesGet help with housing and homelessness services.
  Call 585-589-7000DirectionsWebsite

  Checked on October 8, 2026 · Found on orleanscountyny.gov

• Public health · Nonprofit

  Oak Orchard Community Health Center WIC

  319 W Main St, Suite 5, Batavia, NY 14020

  Help here

  • WIC nutrition assistanceApply for food and nutrition support for eligible pregnant people, new parents, infants, and children.
  Call 585-344-2203DirectionsWebsite

  Checked on October 8, 2026 · Found on health.ny.gov

• Public health · County office

  Genesee and Orleans County Health Department

  14016 Route 31 West, Suite 101, Albion, NY 14411

  Help here

  • Public health nursing and clinicsAsk about immunizations, health screenings, and public health nursing services.
  Call 585-589-3278DirectionsWebsite

  Checked on October 8, 2026 · Found on geneseeny.gov

• Local office · Regional office

  211 Western New York

  Help here

  • Community information and referralCall any time to find local help with food, housing, health, jobs, and other needs.
  Call 888-696-9211Website

  Checked on October 8, 2026 · Found on 211wny.org

• Older adults · County office

  Orleans County Office for the Aging

  14016 Route 31 West, Albion, NY 14411

  Help here

  • Aging and caregiver supportOlder adults and caregivers can get information, case management, home care, and help finding services.
  Call 585-589-3191DirectionsWebsite

  Checked on October 8, 2026 · Found on orleanscountyny.gov

• Jobs and training · State office

  Orleans County Career Center

  14016 Route 31, West Albion, NY 14411

  Help here

  • Career and job search helpGet help with job searches, training, and other employment services.
  Call 585-589-2772DirectionsWebsite

  Checked on October 8, 2026 · Found on dol.ny.gov

• State office · State office

  Albion DMV Office

  14016 Route 31W, Albion, NY 14411

  Help here

  • Driver and vehicle servicesVisit for driver license, non-driver ID, and vehicle registration services.
  DirectionsWebsite

  Checked on October 8, 2026 · Found on dmv.ny.gov

• Library · Regional office

  Nioga Library System

  6575 Wheeler Road, Lockport, NY 14094

  Help here

  • Library system resourcesFind library resources and services available through member libraries in Genesee County.
  Call 716-434-6167DirectionsWebsite

  Checked on October 8, 2026 · Found on niogalibrary.org

Orleans County, New York website

Checked on October 8, 2026

Nonprofits that serve Orleans County

Each one serves this area. Call before you go, since services and hours change.

Cities and towns in Orleans County

• Albion
• Holley
• Lyndonville
• Medina

New York programs by kind of help

These are run by New York and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• GoodsClothing, diapers, furniture, a phone and other things for home.
• TransitBus fares, rides and getting to appointments.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• LegalFree legal help, and help staying safe.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026