Rensselaer
Ask about Rensselaer
Ask in your own words. We look up programs and offices for Rensselaer and tell you where to go next.
Local offices in Rensselaer
We found these on official websites. Call before you go, since hours and places can change.
Local office · City office
City Hall
62 Washington Street, Rensselaer, NY 12144
Help here
- City services and resident helpContact City Hall for help reaching city offices and services.
Checked on October 9, 2026 · Found on rensselaerny.gov
Utilities · City office
Treasurer's Office
62 Washington Street, Rensselaer, NY 12144
Help here
- City and county tax paymentsPay eligible city and county tax bills or ask the Treasurer's Office about your bill.
- Water charge questionsContact the Treasurer's Office for questions about water charges on your bill.
Checked on October 9, 2026 · Found on rensselaerny.gov
Utilities · City office
Water and Sewer Department
62 Washington Street, Rensselaer, NY 12144
Help here
- Water service and billingGet help with city water service, customer questions, and water billing.
Checked on October 9, 2026 · Found on rensselaerny.gov
Library · City office
Rensselaer Public Library
676 East Street, Rensselaer, NY 12144
Help here
- Library materials, computers, and programsBorrow books and other materials, use public computers, or attend library programs.
Checked on October 9, 2026 · Found on rensselaerny.gov
Older adults · County office
Rensselaer Senior Center
6 Ridge Road, Rensselaer, NY 12144
Help here
- Senior meals and activitiesOlder adults can reserve weekday lunches and ask about senior activities at the center.
Checked on October 9, 2026 · Found on rensco.com
Human services · Regional office
211 Northeast New York
Help here
- Community resource referralsCall 211 for free, confidential help finding local food, housing, child care, and other support.Read more
Checked on October 9, 2026 · Found on 211neny.org
Checked on October 9, 2026
Offices for all of Rensselaer County
Rensselaer is in Rensselaer County. These county and state offices serve people there too.
Human services · County office
Rensselaer County Department of Social Services
1600 7th Avenue, Troy, NY 12180
Help here
- Public assistance, SNAP, Medicaid, and HEAPApply for public assistance, food benefits, medical assistance, or help with heating costs.
- Child support enforcementGet help establishing or enforcing child support and collecting payments.Read more
Checked on October 8, 2026 · Found on rensco.com
Public health · County office
Rensselaer County Health Department
1600 7th Avenue, 5th Floor, Troy, NY 12180
Help here
- Public health servicesGet information and services that support the health of county residents.
Checked on October 8, 2026 · Found on rensco.com
Mental health and recovery · County office
Rensselaer County Department of Mental Health
1600 7th Avenue, 3rd Floor, Troy, NY 12180
Help here
- Mental health and substance use servicesFind county mental health, prevention, care coordination, and recovery support services.
Checked on October 8, 2026 · Found on rensco.com
Veterans · County office
Rensselaer County Veterans Service Agency
99 Troy Road, East Greenbush, NY 12061
Help here
- Veterans benefits assistanceGet information and help with paperwork for veterans benefits and services.
- Veterans medical transportationAsk about rides to the Albany VA Medical Center and Troy VA clinic.
Checked on October 8, 2026 · Found on rensco.com
Emergency help · County office
Rensselaer County Bureau of Public Safety
99 Troy Road, East Greenbush, NY 12061
Help here
- Emergency management coordinationContact the county about emergency planning and coordination with local response agencies.Read more
Checked on October 8, 2026 · Found on rensco.com
Older adults · County office
Rensselaer County Unified Family Services Department for the Aging
99 Troy Road, Suite 306, East Greenbush, NY 12061
Help here
- Aging services and informationFind services and programs that help older adults remain independent in their communities.
Checked on October 8, 2026 · Found on rensco.com
New York programs by kind of help
These are run by New York and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- 211 Northeast New York
Free help finding food, housing, bills and more near you.
Call 888-366-3211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988