Watertown
Ask about Watertown
Ask in your own words. We look up programs and offices for Watertown and tell you where to go next.
Local offices in Watertown
We found these on official websites. Call before you go, since hours and places can change.
Local office · City office
Watertown City Hall
245 Washington St, Watertown, NY 13601
Help here
- City Clerk servicesThe City Clerk issues certified birth, death, and marriage records, marriage licenses, dog licenses, and other permits.Read more
Checked on October 8, 2026 · Found on watertown-ny.gov
Utilities · City office
Water Department
245 Washington St, Room 202, Watertown, NY 13601
Help here
- Water and sewer billingCall or visit the Water Department for water and sewer bill questions and account help.Read more
Checked on October 8, 2026 · Found on watertown-ny.gov
Utilities · City office
City Comptroller
245 Washington St, Suite 203, Watertown, NY 13601
Help here
- City bill paymentsThe Comptroller collects city property taxes, refuse fees, water and sewer bills, and other city payments.Apply onlineRead more
Checked on October 8, 2026 · Found on watertown-ny.gov
Library · City office
Roswell P. Flower Memorial Library
229 Washington St, Watertown, NY 13601
Help here
- Library servicesResidents can get a library card, borrow materials, use computers, and get help finding information.Read more
Checked on October 8, 2026 · Found on watertown-ny.gov
Parks and recreation · City office
Parks and Recreation Department
William T. Field Drive, Watertown, NY 13601
Help here
- Recreation programsResidents can ask about city recreation programs, parks, and public activities.
Checked on October 8, 2026 · Found on watertown-ny.gov
Housing authority · Regional office
Watertown Housing Authority
142 Mechanic St, Watertown, NY 13601
Help here
- Public housingResidents can contact the Housing Authority about public housing and housing assistance.Apply online
Checked on October 8, 2026 · Found on whany.org
Jobs and training · State office
The WorkPlace - Jefferson County Career Center
1000 Coffeen St, Watertown, NY 13601
Help here
- Career center servicesJob seekers can get help with their job search and career services at this center.
Checked on October 8, 2026 · Found on dol.ny.gov
State office · State office
Jefferson County Department of Motor Vehicles
175 Arsenal St, Watertown, NY 13601
Help here
- Driver and vehicle servicesResidents can visit for driver license, permit, non-driver ID, and vehicle transactions.Apply onlineRead more
Checked on October 8, 2026 · Found on jeffersoncountyny.gov
Checked on October 8, 2026
Offices for all of Jefferson County
Watertown is in Jefferson County. These county and state offices serve people there too.
Human services · County office
Jefferson County Department of Social Services
250 Arsenal Street, Watertown, NY 13601
Help here
- Benefits and assistanceApply for or get help with SNAP, temporary assistance, HEAP, and other county services.Apply online
Checked on October 8, 2026 · Found on jeffersoncountyny.gov
Public health · County office
Jefferson County Public Health Service
531 Meade Street, Watertown, NY 13601
Help here
- Public health and home health careGet immunizations, disease prevention help, health services, and referrals for care at home.Read more
Checked on October 8, 2026 · Found on jeffersoncountyny.gov
Older adults · County office
Jefferson County Office for the Aging
175 Arsenal Street, 2nd Floor, Watertown, NY 13601
Help here
- Aging and caregiver supportGet information about meals, transportation, caregiving, Medicare counseling, and other services for older adults.
Checked on October 8, 2026 · Found on jeffersoncountyny.gov
Veterans · County office
Jefferson County Veterans Service Agency
175 Arsenal Street, Watertown, NY 13601
Help here
- Veterans benefits assistanceGet help understanding and applying for state and federal veterans benefits.
Checked on October 8, 2026 · Found on jeffersoncountyny.gov
Mental health and recovery · County office
Jefferson County Community Services
175 Arsenal Street, 5th Floor, Watertown, NY 13601
Help here
- Behavioral health referralsGet connected to community services for mental health and substance use needs.
Checked on October 8, 2026 · Found on jeffersoncountyny.gov
Emergency help · County office
Jefferson County Fire and Emergency Management
753 Waterman Drive, Watertown, NY 13601
Help here
- Emergency preparednessGet information about county emergency planning and preparedness services.
Checked on October 8, 2026 · Found on jeffersoncountyny.gov
New York programs by kind of help
These are run by New York and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- 211 New York
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988