Waterville
Ask about Waterville
Ask in your own words. We look up programs and offices for Waterville and tell you where to go next.
Local offices in Waterville
We found these on official websites. Call before you go, since hours and places can change.
Local office · City office
Village Hall and Clerk/Treasurer
122 Barton Avenue, Waterville, NY 13480
Help here
- Village services and recordsAsk the village clerk about village services, records requests, and local government business.
- Water, sewer, and garbage billsAsk the clerk about quarterly water, sewer, and garbage bills and how to pay them.
Checked on October 9, 2026 · Found on villageofwaterville.gov
Library · Regional office
Waterville Public Library
206 White Street, Waterville, NY 13480
Help here
- Library servicesVisit the library to borrow books and other materials and use its information resources.
Checked on October 9, 2026 · Found on events.watervillepl.org
Parks and recreation · City office
Village Hall Community Room
122 Barton Avenue, Waterville, NY 13480
Help here
- Senior and community activitiesThe Village Hall community room hosts activities for groups including senior citizens.
Checked on October 9, 2026 · Found on villageofwaterville.gov
Checked on October 9, 2026
Offices for all of Oneida County
Waterville is in Oneida County. These county and state offices serve people there too.
Human services · County office
Oneida County Department of Social Services
800 Park Avenue, Utica, NY 13501
Help here
- Benefits and social servicesApply for food, cash, medical, child care, and home energy assistance.
Checked on October 8, 2026 · Found on oneidacountyny.gov
Child support · County office
Oneida County Support Collection Unit
800 Park Avenue, Utica, NY 13501
Help here
- Child support servicesGet help establishing or changing child support and collecting payments.Apply online
Checked on October 8, 2026 · Found on oneidacountyny.gov
Public health · County office
Oneida County Health Department
800 Park Avenue, Utica, NY 13501
Help here
- Public health servicesGet information and services for vaccines, communicable diseases, children's health, and environmental health.
Checked on October 8, 2026 · Found on oneidacountyny.gov
Public health · County office
Oneida County WIC Program
Help here
- WIC nutrition supportEligible pregnant people, new parents, infants, and children under five can get food benefits and nutrition support.
Checked on October 8, 2026 · Found on oneidacountyny.gov
Mental health and recovery · County office
Oneida County Department of Mental Health
800 Park Avenue, Utica, NY 13501
Help here
- Mental health and substance use servicesGet help finding mental health, substance use, and developmental disability services.
Checked on October 8, 2026 · Found on oneidacountyny.gov
Veterans · County office
Oneida County Veterans’ Services Agency
125 Brookley Road, Rome, NY 13440
Help here
- Veterans benefits counselingGet help understanding and applying for veterans benefits and services.
Checked on October 8, 2026 · Found on oneidacountyny.gov
New York programs by kind of help
These are run by New York and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- 211 Mid-York
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988