Jacksonville
Ask about Jacksonville
Ask in your own words. We look up programs and offices for Jacksonville and tell you where to go next.
Local offices in Jacksonville
We found these on official websites. Call before you go, since hours and places can change.
Local office · City office
City Hall
815 New Bridge St, Jacksonville, NC
Help here
- City information and Jacksonville Connect helpGet help signing up for city alerts about emergencies, water outages, and other city messages.
Checked on October 8, 2026 · Found on jacksonvillenc.gov
Utilities · City office
Utilities Billing
815 New Bridge Street, Jacksonville, NC 28540
Help here
- Water, sewer, and sanitation utility accountsStart or manage city water, sewer, and sanitation service or get help with your utility bill.
Checked on October 8, 2026 · Found on jacksonvillenc.gov
Parks and recreation · City office
Recreation & Parks
100 Recreation Lane, Jacksonville, NC 28546
Help here
- Parks and recreation programsFind city recreation programs, classes, activities, and places to play or gather.Apply online
Checked on October 8, 2026 · Found on jacksonvillenc.gov
Older adults · City office
Adult Services
100 Recreation Lane, Jacksonville, NC 28540
Help here
- Adult and senior activitiesRegister for adult and senior activities, classes, and fitness programs at the city adult center.Apply online
Checked on October 8, 2026 · Found on jacksonvillenc.gov
State office · State office
NCDMV Driver License Office
299 Wilmington Highway, Jacksonville, NC
Help here
- Driver licenses and identificationApply for or renew a North Carolina driver license or identification card in person.Apply online
Checked on October 8, 2026 · Found on ncdot.gov
City of Jacksonville, NC website
Checked on October 8, 2026
Offices for all of Onslow County
Jacksonville is in Onslow County. These county and state offices serve people there too.
Human services · County office
Onslow County Department of Social Services
1915 Onslow Drive Extension, Jacksonville, NC 28540
Help here
- Food, cash, and medical assistanceApply for food, cash, and medical assistance programs through the county.
- Child and adult protective servicesGet help when a child or vulnerable adult may be at risk of abuse or neglect.
- Child supportGet help with child support services through the county office.Read more
Checked on October 8, 2026 · Found on onslowcountync.gov
Public health · County office
Onslow County Health Department
612 College Street, Jacksonville, NC 28540
Help here
- Public health and clinic servicesGet health clinic services, health information, and referrals from the county health department.
Checked on October 8, 2026 · Found on onslowcountync.gov
Public health · County office
Onslow County Health Department WIC Office
612 College Street, Jacksonville, NC 28540
Help here
- WIC food and nutrition supportEligible pregnant or postpartum people, infants, and young children can get food benefits and nutrition support.
Checked on October 8, 2026 · Found on onslowcountync.gov
Veterans · County office
Onslow County Veterans Services
234 NW Corridor Boulevard, Jacksonville, NC 28540
Help here
- Veterans benefits assistanceGet help understanding and applying for veterans benefits.
Checked on October 8, 2026 · Found on onslowcountync.gov
Emergency help · County office
Onslow County Emergency Management
1180 Commons Drive North, Jacksonville, NC 28546
Help here
- Emergency preparednessGet information and planning help to prepare for emergencies and disasters.
Checked on October 8, 2026 · Found on onslowcountync.gov
Library · County office
Onslow County Public Library
58 Doris Avenue East, Jacksonville, NC 28540
Help here
- Library materials and public computersBorrow books and use public computers and internet access at the county library system.
Checked on October 8, 2026 · Found on onslowcountync.gov
North Carolina programs by kind of help
These are run by North Carolina and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - HealthCare.gov
Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.
Call 1-800-318-2596 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- NC 211
Free help finding food, housing, bills and more near you.
Call 2-1-1 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988