Valdese
Ask about Valdese
Ask in your own words. We look up programs and offices for Valdese and tell you where to go next.
Local offices in Valdese
We found these on official websites. Call before you go, since hours and places can change.
Utilities · City office
Valdese Utility Billing
102 Massel Avenue SW, Valdese, NC 28690
Help here
- Water and sewer bills and servicePay water and sewer bills, ask about billing, or apply to start service at Town Hall.Apply online
Checked on October 9, 2026 · Found on townofvaldese.com
Local office · City office
Valdese Town Hall
102 Massel Avenue SW, Valdese, NC 28690
Help here
- Town services and helpVisit Town Hall for help with town departments, permits, tax collection, and other town services.
Checked on October 9, 2026 · Found on townofvaldese.com
Parks and recreation · City office
Valdese Recreation Department and Community Center
312 Massel Avenue, Valdese, NC 28690
Help here
- Recreation programs and facilitiesFind youth and adult recreation programs, sports, fitness, aquatics, and activities at the Community Center.
Checked on October 9, 2026 · Found on townofvaldese.com
Checked on October 9, 2026
Nonprofits that serve Valdese
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
Second Harvest Food Bank of Metrolina
500 B Spratt St., Charlotte, NC 28206
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
Legal Aid of North Carolina, Inc.
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
Blue Ridge Community Action, Inc.
800 North Green Street, Morganton, NC 28655
Listed on ncdhhs.gov, checked on October 9, 2026
Offices for all of Burke County
Valdese is in Burke County. These county and state offices serve people there too.
Human services · County office
Burke County Department of Social Services
700 E Parker Road, Morganton, NC 28655
Help here
- Benefits and family supportAsk about SNAP, Medicaid, Work First, child care help, child support, and other family services.
Checked on October 8, 2026 · Found on burkenc.org
Housing authority · Regional office
Morganton Housing Authority
644 First Street, Morganton, NC 28655
Help here
- Affordable housingApply for housing help for eligible low-income families, older adults, and people with disabilities.Apply online
Checked on October 8, 2026 · Found on morgantonhousing.com
Local office · Nonprofit
NC 211
Help here
- Community resource referralsCall 211 to find local help with basic needs such as housing, food, utilities, and health care.Read more
Checked on October 9, 2026 · Found on nc211.org
Public health · County office
Burke County Health Department
700 E Parker Road, Morganton, NC 28655
Help here
- Public health servicesCall the health department to ask about clinic care, immunizations, family planning, and other public health services.
- WICWIC offers food and nutrition support to eligible pregnant people, new parents, infants, and children under five.Apply onlineRead more
Checked on October 8, 2026 · Found on burkenc.org
Mental health and recovery · Nonprofit
Catawba Valley Healthcare, Valdese Clinic
205 Morgan Street SE, Valdese, NC 28690
Help here
- Behavioral health careGet outpatient therapy, psychiatric care, peer support, and help with substance use and other health needs.
Checked on October 8, 2026 · Found on cvhnc.org
Older adults · Regional office
Western Piedmont Council of Governments Area Agency on Aging
1880 2nd Avenue NW, Hickory, NC 28601
Help here
- Aging ServicesFind information and referrals for older adults, people with disabilities, and their families.
Checked on October 8, 2026 · Found on wpcog.org
North Carolina programs by kind of help
These are run by North Carolina and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - HealthCare.gov
Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.
Call 1-800-318-2596 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- NC 211
Free help finding food, housing, bills and more near you.
Call 2-1-1 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988