Wilmington
Ask about Wilmington
Ask in your own words. We look up programs and offices for Wilmington and tell you where to go next.
Local offices in Wilmington
We found these on official websites. Call before you go, since hours and places can change.
Housing authority · City office
Community Building Department
929 N. Front St., Wilmington, NC 28401
Help here
- Housing helpThe department offers home repair and safety help and supports affordable housing options for residents.
Checked on October 8, 2026 · Found on wilmingtonnc.gov
Parks and recreation · City office
Parks & Recreation Department
929 N. Front St., Wilmington, NC 28401
Help here
- Recreation and senior programsResidents can register for recreation, sports, and senior programs at city facilities.Apply online
Checked on October 8, 2026 · Found on wilmingtonnc.gov
Local office · City office
City Customer Service
Help here
- Report a city service issueResidents can report non-emergency problems and request city services through the city help page or by phone.Apply online
Checked on October 8, 2026 · Found on wilmingtonnc.gov
Utilities · Regional office
Cape Fear Public Utility Authority
Help here
- Water and sewer billingResidents can contact the authority about water and sewer bills and customer service.
Checked on October 8, 2026 · Found on cfpu.org
Housing authority · Regional office
Housing Authority of the City of Wilmington
1524 S. 16th St., Wilmington, NC 28401
Help here
- Public housing and housing choice vouchersThe authority provides affordable public housing and housing vouchers for eligible residents.Apply online
Checked on October 8, 2026 · Found on wha.net
Jobs and training · Regional office
NCWorks Career Center - New Hanover County
108 N. Kerr Ave., Suite J1, Wilmington, NC 28403
Help here
- Job search and career supportJob seekers can get help with job searches, resumes, career guidance, and training options.Read more
Checked on October 8, 2026 · Found on ncworks.gov
State office · State office
NCDMV Driver License Office
2390 Carolina Beach Road, Suite 104, Wilmington, NC 28401
Help here
- Driver licenses and identification cardsResidents can apply for or renew a North Carolina driver license or identification card in person.Apply online
Checked on October 8, 2026 · Found on ncdot.gov
City of Wilmington, NC website
Checked on October 8, 2026
Offices for all of New Hanover County
Wilmington is in New Hanover County. These county and state offices serve people there too.
Human services · County office
New Hanover County Health and Human Services
1650 Greenfield Street, Wilmington, NC 28401
Help here
- Social services and benefitsGet help with Food and Nutrition Services, Medicaid, and other county social services.Read more
- Public health servicesContact the county health department for clinic appointments and public health services.
Checked on October 8, 2026 · Found on nhcgov.com
Public health · County office
New Hanover County WIC Clinic
1650 Greenfield Street, Wilmington, NC 28401
Help here
- WIC food and nutrition supportWIC helps eligible pregnant people, new parents, infants, and children get healthy food and nutrition support.
Checked on October 8, 2026 · Found on ncdhhs.gov
Veterans · County office
New Hanover County Veteran Services
1650 Greenfield Street, Wilmington, NC 28401
Help here
- Veterans benefits assistanceGet help applying for veterans benefits through the VA and other agencies.
Checked on October 8, 2026 · Found on nhcgov.com
Emergency help · County office
New Hanover County Emergency Management
230 Government Center Drive, Suite 115, Wilmington, NC 28403
Help here
- Emergency preparedness and recoveryGet information about local hazards, emergency planning, evacuation, and recovery resources.
Checked on October 8, 2026 · Found on nhcgov.com
Library · County office
New Hanover County Public Library
Help here
- Library servicesUse library collections, programs, public computers, and community resources across the county library system.
Checked on October 8, 2026 · Found on nhcgov.com
Courts and legal help · County office
New Hanover County Main Library and Law Library
230 Grace Street, Suite A, Wilmington, NC 28401
Help here
- Law library resourcesUse the law library to find legal research materials and information for court matters.
Checked on October 8, 2026 · Found on maps.nhcgov.com
North Carolina programs by kind of help
These are run by North Carolina and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - HealthCare.gov
Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.
Call 1-800-318-2596 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- NC 211
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988