Florence

Local offices in Florence

We found these on official websites. Call before you go, since hours and places can change.

• Utilities · City office

  City of Florence Utility Billing

  250 Highway 101, Florence, OR 97439

  Help here

  • Utility billing and account helpGet help with city utility bills, payments, and starting or stopping service.Apply online
  Call 541-997-3436DirectionsWebsite

  Checked on October 9, 2026 · Found on ci.florence.or.us

• Older adults · Nonprofit

  Florence Senior and Activity Center

  1570 Kingwood Street, Florence, OR 97439

  Help here

  • Senior and community activitiesFind meals, activities, and information about local services at the center.
  Call 541-997-8844DirectionsWebsite

  Checked on October 9, 2026 · Found on florenceseniorcenter.org

• Jobs and training · Regional office

  WorkSource Florence

  3180 Highway 101 N, Florence, OR 97439

  Help here

  • Job search and workforce helpGet help finding work and accessing employment and training services.Read more
  Call 541-997-1913DirectionsWebsite

  Checked on October 9, 2026 · Found on oregonworkforcepartnership.org

• State office · State office

  Oregon DMV, Florence Office

  2056 Highway 101 N, Florence, OR 97439

  Help here

  • Driver and motor vehicle servicesVisit for driver and vehicle transactions or to schedule a drive test.Apply online
  Call 541-997-6837DirectionsWebsite

  Checked on October 9, 2026 · Found on oregon.gov

• Library · Regional office

  Siuslaw Public Library District, Florence Branch

  1460 9th Street, Florence, OR 97439

  Help here

  • Library servicesUse the library collection, computers, Wi-Fi, and research help, or get a library card.Read more
  Call 541-997-3132DirectionsWebsite

  Checked on October 9, 2026 · Found on siuslawlibrary.info

• Local office · City office

  Florence City Hall

  250 Highway 101, Florence, OR 97439

  Help here

  • City information and resident inquiriesContact City Hall with questions about city services or the City Council.
  Call 541-997-3437DirectionsWebsite

  Checked on October 9, 2026 · Found on ci.florence.or.us

City of Florence, Oregon website

Checked on October 9, 2026

Nonprofits that serve Florence

Each one serves this area. Call before you go, since services and hours change.

Offices for all of Lane County

Florence is in Lane County. These county and state offices serve people there too.

• Public health · County office

  Lane County WIC

  151 W. 7th Avenue, Eugene, OR 97401

  Help here

  • Women, Infants and Children nutrition programWIC offers eligible families food benefits, nutrition education, and breastfeeding support.
  Call 541-682-4674DirectionsWebsite

  Checked on October 8, 2026 · Found on lanecountyor.gov

• Child support · County office

  Lane County District Attorney Family Law Division

  101 E. Broadway, Suite 304, Eugene, OR 97401

  Help here

  • Child support servicesGet help establishing, changing, or enforcing a child support order.
  Call 541-682-4517DirectionsWebsite

  Checked on October 8, 2026 · Found on lanecountyor.gov

• State office · State office

  Oregon Department of Human Services, West Eugene Family Center

  2101 W. 11th Avenue, Eugene, OR 97402

  Help here

  • Self-Sufficiency and Oregon Eligibility PartnershipVisit the local ODHS office for help with state benefits and eligibility services.
  DirectionsWebsite

  Checked on October 8, 2026 · Found on oregon.gov

• State office · State office

  Oregon Department of Human Services, Springfield Office

  101 30th Street, Springfield, OR 97478

  Help here

  • Self-Sufficiency and Oregon Eligibility PartnershipVisit the local ODHS office for help with state benefits and eligibility services.
  DirectionsWebsite

  Checked on October 8, 2026 · Found on oregon.gov

• Human services · County office

  Lane County Human Services Division

  151 W. 7th Avenue, Eugene, OR 97401

  Help here

  • Housing and poverty programsGet help finding housing, shelter, and other support for people facing homelessness.Read more
  • Utility assistanceAsk about help paying energy bills and making home energy improvements.Read more
  Call 541-682-3798DirectionsWebsite

  Checked on October 8, 2026 · Found on lanecountyor.gov

• Community action · County office

  Lane County Human Services Division, Community Action Agency

  151 W. 7th Avenue, Eugene, OR 97401

  Help here

  • Community action servicesContact the county agency for local programs that help people with basic needs and housing stability.
  Call 541-682-3798DirectionsWebsite

  Checked on October 8, 2026 · Found on lanecountyor.gov

Everything in Lane County

Oregon programs by kind of help

These are run by Oregon and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• GoodsClothing, diapers, furniture, a phone and other things for home.
• TransitBus fares, rides and getting to appointments.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• LegalFree legal help, and help staying safe.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• HealthCare.gov

  Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.

  Call 1-800-318-2596
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026