Franklin
Ask about Franklin
Ask in your own words. We look up programs and offices for Franklin and tell you where to go next.
Local offices in Franklin
We found these on official websites. Call before you go, since hours and places can change.
Local office · City office
City Hall
430 Thirteenth Street, Franklin, PA 16323
Help here
- City government servicesVisit City Hall to contact city departments and get help with city services.
Checked on October 9, 2026 · Found on franklinpa.gov
Utilities · City office
Finance Department
430 Thirteenth Street, Franklin, PA 16323
Help here
- Water, sewer, and garbage billsPay or ask questions about your city water, sewer, and garbage bills at the Finance Department.Apply online
Checked on October 9, 2026 · Found on franklinpa.gov
Library · Regional office
Franklin Public Library
421 12th Street, Franklin, PA 16323
Help here
- Library servicesVisit the library to borrow books and use its programs and other library services.
Checked on October 9, 2026 · Found on oilregionlibraries.org
Older adults · County office
Franklin Towers Satellite Senior Center
1220 Chestnut Street, Franklin, PA 16323
Help here
- Older adult center activities and mealsOlder adults can join center activities and have lunch at the weekly Wednesday gathering.
Checked on October 9, 2026 · Found on venangocountypa.gov
State office · State office
Venango County Assistance Office
530 13th Street, Franklin, PA 16323
Help here
- Public benefits applicationsApply in person for state assistance programs at the County Assistance Office.Apply online
Checked on October 9, 2026 · Found on pa.gov
Housing authority · City office
Housing Authority of the City of Franklin
1212 Chestnut Street, Franklin, PA 16323
Help here
- Affordable housingAsk about applying for public or assisted housing through the Franklin Housing Authority.Apply online
Checked on October 9, 2026 · Found on franklinhousingpa.org
City of Franklin, Pennsylvania website
Checked on October 9, 2026
Offices for all of Venango County
Franklin is in Venango County. These county and state offices serve people there too.
Human services · County office
Venango County Human Services
1 Dale Avenue, Franklin, PA 16323
Help here
- Human services and behavioral health supportContact the county for help finding mental health, substance use, and other human services.
Checked on October 8, 2026 · Found on venangocountypa.gov
Housing authority · County office
Venango County Human Services Housing Department
1 Dale Avenue, Franklin, PA 16323
Help here
- Housing and utility assistanceAsk about help with rent, shelter, home repairs, and utility costs.
Checked on October 8, 2026 · Found on venangocountypa.gov
Housing authority · City office
Oil City Housing Authority
110 Moran Street, Oil City, PA 16301
Help here
- Public housing and housing vouchersContact the housing authority about public housing and housing vouchers serving Venango County.
Checked on October 8, 2026 · Found on oilcityhousing.org
Older adults · County office
Venango County Older Adult Services
1 Dale Avenue, Franklin, PA 16323
Help here
- Services for older adultsOlder adults and caregivers can ask about care management, meals, protective services, and other support.
Checked on October 8, 2026 · Found on venangocountypa.gov
Veterans · County office
Venango County Veterans Services
Troy Wood Human Services Complex, 1 Dale Avenue, Franklin, PA 16323
Help here
- Veterans benefits helpVeterans and eligible family members can get help understanding and applying for benefits.
Checked on October 8, 2026 · Found on venangocountypa.gov
Child support · County office
Venango County Domestic Relations
1174 Elk Street, Courthouse Annex, 2nd Floor, Franklin, PA 16323
Help here
- Child and spousal supportThe office establishes, changes, and enforces child and spousal support orders.
Checked on October 8, 2026 · Found on venangocountypa.gov
Pennsylvania programs by kind of help
These are run by Pennsylvania and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- PA 211
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988