New Castle
Ask about New Castle
Ask in your own words. We look up programs and offices for New Castle and tell you where to go next.
Local offices in New Castle
We found these on official websites. Call before you go, since hours and places can change.
Local office · City office
City of New Castle Municipal Building
230 N. Jefferson St., New Castle, PA 16101
Help here
- City government servicesVisit or call the city offices for help with city services and questions.
Checked on October 9, 2026 · Found on newcastlepa.org
Utilities · City office
New Castle Sanitation Authority
Help here
- Sewer service and stormwater systemContact the authority about sewer service and the city's stormwater system.Read more
Checked on October 9, 2026 · Found on ncsapa.com
Utilities · Regional office
Pennsylvania American Water
Help here
- Water and wastewater billing helpCall or sign in online to manage water service, pay bills, and ask about bill assistance programs.Apply online
Checked on October 9, 2026 · Found on amwater.com
Library · Regional office
New Castle Public Library
207 E. North St., New Castle, PA 16101
Help here
- Library materials and learning resourcesGet a library card and use books, computers, and learning resources.Apply online
Checked on October 9, 2026 · Found on ncdlc.org
Older adults · Nonprofit
Challenges: New Castle Center
2706 Mercer Rd., New Castle, PA 16105
Help here
- Senior center activities and supportAdults 50 and older can take part in activities and health programs at the center.
Checked on October 9, 2026 · Found on ccpgh.org
State office · State office
Lawrence County Assistance Office
108 Cascade Galleria, New Castle, PA 16101
Help here
- Public benefits applications and helpVisit or call to apply for Pennsylvania benefits and get help with an existing case.Apply online
Checked on October 9, 2026 · Found on pa.gov
Jobs and training · Nonprofit
PA CareerLink Lawrence County
101 S. Mercer St., New Castle, PA 16101
Help here
- Job search and career helpGet help finding a job, preparing a resume, or connecting with job training.
- Unemployment claim supportGet in-person help with an unemployment claim at the career center.Apply onlineRead more
Checked on October 9, 2026 · Found on wcjp.org
City of New Castle, Pennsylvania website
Checked on October 9, 2026
Offices for all of Lawrence County
New Castle is in Lawrence County. These county and state offices serve people there too.
Human services · County office
Lawrence County Children and Youth Services
1001 East Washington Street, New Castle, PA 16101
Help here
- Child and family servicesContact the agency about child abuse or neglect, family support, or foster care.
Checked on October 8, 2026 · Found on lawrencecountypa.gov
Mental health and recovery · County office
Lawrence County Mental Health and Developmental Services
Gettings Annex, 439 Countyline Street, New Castle, PA 16101
Help here
- Behavioral health and developmental servicesContact the department to find behavioral health and developmental disability services.
Checked on October 8, 2026 · Found on lawrencecountypa.gov
Veterans · County office
Lawrence County Veterans Service Office
Lawrence County Government Center, 430 Court Street, New Castle, PA 16101
Help here
- Veterans benefits helpGet help finding and applying for local, state, and federal veterans benefits.
Checked on October 8, 2026 · Found on lawrencecountypa.gov
Emergency help · County office
Lawrence County Department of Public Safety
1451 County Line Road, New Castle, PA 16101
Help here
- Emergency management and alertsGet county emergency information and sign up for emergency and severe weather alerts.
Checked on October 8, 2026 · Found on lawrencecountypa.gov
Child support · County office
Lawrence County Domestic Relations
430 Court Street, New Castle, PA 16101
Help here
- Child and spousal supportFile or get help with child support, spousal support, and support orders.Apply online
Checked on October 8, 2026 · Found on lawrencecountypa.gov
Courts and legal help · County office
Lawrence County Law Library
Lawrence County Government Center, 430 Court Street, New Castle, PA 16101
Help here
- Legal informationUse print and digital legal information at the county law library.
Checked on October 8, 2026 · Found on lawrencecountypa.gov
Pennsylvania programs by kind of help
These are run by Pennsylvania and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- PA 211
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988