Philadelphia
Ask about Philadelphia
Ask in your own words. We look up programs and offices for Philadelphia and tell you where to go next.
Local offices in Philadelphia
We found these on official websites. Call before you go, since hours and places can change.
State office · State office
Philadelphia County Assistance Office Headquarters
801 Market St., Philadelphia, PA 19107
Help here
- Public benefits applicationsApply for or ask about state benefits such as SNAP, cash assistance, Medical Assistance, or LIHEAP.Apply online
Checked on October 8, 2026 · Found on pa.gov
State office · State office
Philadelphia County Assistance Office Boulevard District
4109 Frankford Ave., Philadelphia, PA 19124
Help here
- Public benefits applicationsApply for or ask about state benefits such as SNAP, cash assistance, Medical Assistance, or LIHEAP.Apply online
Checked on October 8, 2026 · Found on pa.gov
State office · State office
Philadelphia County Assistance Office Chelten District
301 E. Chelten Ave., 1st Floor, Philadelphia, PA 19144
Help here
- Public benefits applicationsApply for or ask about state benefits such as SNAP, cash assistance, Medical Assistance, or LIHEAP.Apply online
Checked on October 8, 2026 · Found on pa.gov
State office · State office
Philadelphia County Assistance Office Delancey District
5740 Market St., 2nd Floor, Philadelphia, PA 19139
Help here
- Public benefits applicationsApply for or ask about state benefits such as SNAP, cash assistance, Medical Assistance, or LIHEAP.Apply online
Checked on October 8, 2026 · Found on pa.gov
State office · State office
Philadelphia County Assistance Office Elmwood District
5740 Market St., 1st Floor, Philadelphia, PA 19139
Help here
- Public benefits applicationsApply for or ask about state benefits such as SNAP, cash assistance, Medical Assistance, or LIHEAP.Apply online
Checked on October 8, 2026 · Found on pa.gov
State office · State office
Philadelphia County Assistance Office Liberty District
219 E. Lehigh Ave., Philadelphia, PA 19125
Help here
- Public benefits applicationsApply for or ask about state benefits such as SNAP, cash assistance, Medical Assistance, or LIHEAP.Apply online
Checked on October 8, 2026 · Found on pa.gov
State office · State office
Philadelphia County Assistance Office Long Term and Independent Services District
5070 Parkside Ave., Philadelphia, PA 19131
Help here
- Public benefits applicationsApply for or ask about state benefits such as SNAP, cash assistance, Medical Assistance, or LIHEAP.Apply online
Checked on October 8, 2026 · Found on pa.gov
State office · State office
Philadelphia County Assistance Office Somerset District
2701 N. Broad St., 2nd Floor, Philadelphia, PA 19132
Help here
- Public benefits applicationsApply for or ask about state benefits such as SNAP, cash assistance, Medical Assistance, or LIHEAP.Apply online
Checked on October 8, 2026 · Found on pa.gov
State office · State office
Philadelphia County Assistance Office Unity District
4111 Frankford Ave., Philadelphia, PA 19124
Help here
- Public benefits applicationsApply for or ask about state benefits such as SNAP, cash assistance, Medical Assistance, or LIHEAP.Apply online
Checked on October 8, 2026 · Found on pa.gov
State office · State office
Philadelphia County Assistance Office West District
5070 Parkside Ave., Philadelphia, PA 19131
Help here
- Public benefits applicationsApply for or ask about state benefits such as SNAP, cash assistance, Medical Assistance, or LIHEAP.Apply online
Checked on October 8, 2026 · Found on pa.gov
Housing authority · City office
Division of Housing and Community Development
1234 Market St., 17th Floor, Philadelphia, PA 19107
Help here
- Home repair and housing helpFind help with eviction, foreclosure, home repairs, buying a home, or accessible housing changes.
- Utility bill assistanceFind programs that may help pay utility bills or repair a home heating system.Read more
Checked on October 8, 2026 · Found on phila.gov
Housing authority · City office
Office of Homeless Services
1401 John F. Kennedy Blvd., 10th Floor, Philadelphia, PA 19102
Help here
- Shelter and homelessness preventionGet help finding shelter or preventing homelessness, including rent and security deposit assistance.
Checked on October 8, 2026 · Found on phila.gov
Housing authority · Regional office
Philadelphia Housing Authority
2013 Ridge Ave., Philadelphia, PA 19121
Help here
- Public housing and rental vouchersApply for public housing or learn about rental assistance and housing waitlists.Apply onlineRead more
Checked on October 8, 2026 · Found on pha.phila.gov
Utilities · City office
Philadelphia Water Department
Help here
- Water bill discounts and payment helpApply for water bill assistance or a senior discount, or ask about a payment plan.Apply onlineRead more
Checked on October 8, 2026 · Found on phila.gov
Utilities · City office
Philadelphia Gas Works
Help here
- Gas service and bill assistanceGet help with a gas bill, payment agreement, shutoff notice, or utility assistance program.
Checked on October 8, 2026 · Found on pgworks.com
State office · State office
Philadelphia County Assistance Office South District
1163 S. Broad St., Philadelphia, PA 19147
Help here
- Public benefits and energy assistanceApply for public benefits or ask about LIHEAP energy assistance.Apply online
Checked on October 8, 2026 · Found on pa.gov
Local office · Regional office
PA 211 Southeast
Help here
- Local resource referralsCall 211 to find local help with food, housing, utilities, health care, and other needs.
Checked on October 9, 2026 · Found on pa211.org
Public health · City office
Department of Public Health
1101 Market St., 13th Floor, Philadelphia, PA 19107
Help here
- Health centers and public health servicesFind city health centers, vaccines, disease prevention help, and information about environmental health concerns.
Checked on October 8, 2026 · Found on phila.gov
Mental health and recovery · City office
Department of Behavioral Health and Intellectual disAbility Services
1101 Market St., Suite 700, Philadelphia, PA 19107
Help here
- Behavioral health and intellectual disability servicesFind mental health, substance use, and intellectual disability services and supports.
Checked on October 8, 2026 · Found on phila.gov
Local office · City office
Philadelphia Commission on Human Relations
601 Walnut St., Suite 300 South, Philadelphia, PA 19106
Help here
- Discrimination complaints and conflict helpReport discrimination in housing, work, or public services, or ask for help with a neighbor conflict.Apply online
Checked on October 8, 2026 · Found on phila.gov
Human services · City office
Neighborhood Community Action Centers
Help here
- Neighborhood help with city servicesGet help with a city issue, find benefits, or connect with city and partner services in your neighborhood.
Checked on October 8, 2026 · Found on phila.gov
Human services · City office
Department of Human Services
1515 Arch St., Philadelphia, PA 19102
Help here
- Child welfare and family supportGet help with child safety concerns, family support, foster care, adoption, or reunification.
Checked on October 8, 2026 · Found on phila.gov
Older adults · City office
Mayor’s Commission on Aging
1401 John F. Kennedy Blvd., 16th Floor, Philadelphia, PA 19102
Help here
- Older adult services and referralsGet connected to local services, food, senior centers, benefits, and housing support for older adults.
Checked on October 8, 2026 · Found on phila.gov
Veterans · City office
Veterans Advisory Commission
Help here
- Veteran resource connectionsFind connections to health, education, employment, and financial resources for veterans and their families.
Checked on October 8, 2026 · Found on phila.gov
Local office · City office
Philly311
City Hall, Philadelphia, PA 19107
Help here
- City information and service requestsAsk about non-emergency city services or report a problem and track your request.Apply online
Checked on October 8, 2026 · Found on phila.gov
Local office · City office
Office of Children and Families
1515 Arch St., 8th Floor, Philadelphia, PA 19102
Help here
- Child care and early learningFind child care, enroll a child in PHLpreK, or locate after-school and summer programs.
Checked on October 8, 2026 · Found on phila.gov
Local office · City office
Office for People with Disabilities
Municipal Services Building, 1401 John F. Kennedy Blvd., 1st Floor, Philadelphia, PA 19102
Help here
- Disability access and ADA helpAsk for a change to access a city service or file an ADA grievance about a city program.Apply online
Checked on October 8, 2026 · Found on phila.gov
Local office · City office
Department of Sanitation
1401 John F. Kennedy Blvd., 7th Floor, Philadelphia, PA 19102
Help here
- Trash and recycling servicesFind collection days, request bulky item pickup, or report a missed collection or illegal dumping.Apply online
Checked on October 8, 2026 · Found on phila.gov
Immigrant services · City office
Office of Immigrant Affairs
Help here
- Immigrant and refugee resourcesFind city information and connections to services for immigrant and refugee residents.
Checked on October 8, 2026 · Found on phila.gov
Jobs and training · City office
Office of Human Resources
1401 John F. Kennedy Blvd., 15th Floor, Philadelphia, PA 19102
Help here
- City job application helpExplore city jobs and get help understanding the civil service hiring process and job applications.Apply online
Checked on October 8, 2026 · Found on phila.gov
Jobs and training · City office
Career Connected Learning PHL
1515 Arch St., 8th Floor, Philadelphia, PA 19102
Help here
- Youth work experiencesFind paid work-based learning and career programs for young people ages 12 to 24.
Checked on October 8, 2026 · Found on phila.gov
State office · State office
PA CareerLink Philadelphia West
5548 Chestnut St., Suite 101, Philadelphia, PA 19139
Help here
- Job search and trainingGet help finding work, training, and career services.
Checked on October 8, 2026 · Found on pacareerlinkphl.org
State office · State office
PA CareerLink Center Suburban Station
1617 John F. Kennedy Blvd., Philadelphia, PA 19103
Help here
- Job search and trainingGet help finding work, training, and career services.
Checked on October 8, 2026 · Found on pacareerlinkphl.org
State office · State office
PA CareerLink Philadelphia North
4261 N. 5th St., Philadelphia, PA 19140
Help here
- Job search and trainingGet help finding work, training, and career services.
Checked on October 8, 2026 · Found on pacareerlinkphl.org
State office · State office
PA CareerLink Philadelphia Northwest
5847 Germantown Ave., Philadelphia, PA 19144
Help here
- Job search and trainingGet help finding work, training, and career services.
Checked on October 8, 2026 · Found on pacareerlinkphl.org
State office · State office
PennDOT Driver License Center - Arch Street
801 Arch St., Philadelphia, PA 19107
Help here
- Driver licensing and photo IDApply for or renew a Pennsylvania driver license or photo ID at this service center.
Checked on October 8, 2026 · Found on pa.gov
State office · State office
PennDOT Driver License Center - South 70th Street
2904 S. 70th St., Unit 8, Philadelphia, PA 19142
Help here
- Driver licensing and photo IDApply for or renew a Pennsylvania driver license or photo ID at this service center.
Checked on October 8, 2026 · Found on pa.gov
State office · State office
PennDOT Driver License Center - Whitman Plaza
330 W. Oregon Ave., Suite 240, Philadelphia, PA 19148
Help here
- Driver licensing and photo IDApply for or renew a Pennsylvania driver license or photo ID at this service center.
Checked on October 8, 2026 · Found on pa.gov
State office · State office
PennDOT Driver License Center - Mayfair
6420 Frankford Ave., Philadelphia, PA 19135
Help here
- Driver licensing and photo IDApply for or renew a Pennsylvania driver license or photo ID at this service center.
Checked on October 8, 2026 · Found on pa.gov
State office · State office
PennDOT Driver License Center - West Oak Lane
7121 Ogontz Ave., Philadelphia, PA 19138
Help here
- Driver licensing and photo IDApply for or renew a Pennsylvania driver license or photo ID at this service center.
Checked on October 8, 2026 · Found on pa.gov
State office · State office
PennDOT Driver License Center - Lawndale
919-B Levick St., Philadelphia, PA 19111
Help here
- Driver licensing and photo IDApply for or renew a Pennsylvania driver license or photo ID at this service center.
Checked on October 8, 2026 · Found on pa.gov
State office · State office
PennDOT Driver License Center - Roosevelt Boulevard
9475 Roosevelt Blvd., Philadelphia, PA 19114
Help here
- Photo ID servicesApply for or renew a Pennsylvania photo ID at this center.
Checked on October 8, 2026 · Found on pa.gov
Library · City office
Free Library of Philadelphia
Help here
- Library servicesGet a library card and use books, digital resources, classes, and library programs across the city.Apply online
Checked on October 8, 2026 · Found on freelibrary.org
Local office · City office
Department of Streets
1401 John F. Kennedy Blvd., 7th Floor, Philadelphia, PA 19102
Help here
- Street and sidewalk concernsReport a pothole or other street damage and find information about street closures and traffic safety.Apply online
Checked on October 8, 2026 · Found on phila.gov
Parks and recreation · City office
Philadelphia Parks & Recreation
1515 Arch St., 10th Floor, Philadelphia, PA 19102
Help here
- Parks and recreation programsFind recreation centers, pools, activities, and youth programs; limited fee waivers are available for some camps.Apply online
Checked on October 8, 2026 · Found on phila.gov
Checked on October 8, 2026
Nonprofits that serve Philadelphia
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
Philabundance
3616 S. Galloway Street, Philadelphia, PA 19148
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
Philadelphia Legal Assistance Center
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
Office of Community Empowerment & Opportunity
1617 JFK Boulevard, Suite 1800, Philadelphia, PA 19103
Listed on dced.pa.gov, checked on October 9, 2026
Offices for all of Philadelphia County
Philadelphia is in Philadelphia County. These county and state offices serve people there too.
Child support · County office
Philadelphia Family Court Child Support Intake
1501 Arch Street, Philadelphia, PA 19102
Help here
- Apply for child supportGet help preparing a child support petition at the Family Court intake unit.Apply onlineRead more
Checked on October 8, 2026 · Found on courts.phila.gov
State office · State office
Philadelphia County Assistance Office Headquarters
801 Market Street, Philadelphia, PA 19107
Help here
- Apply for public benefitsGet in-person help with applications and questions about state benefits.Apply online
Checked on October 8, 2026 · Found on pa.gov
State office · State office
Somerset District County Assistance Office
2701 N. Broad Street, 2nd Floor, Philadelphia, PA 19132
Help here
- Apply for public benefitsGet in-person help with applications and questions about state benefits.Apply online
Checked on October 8, 2026 · Found on pa.gov
State office · State office
South District County Assistance Office
1163 S. Broad Street, Philadelphia, PA 19147
Help here
- Apply for public benefitsGet in-person help with applications and questions about state benefits.Apply online
Checked on October 8, 2026 · Found on pa.gov
State office · State office
Unity District County Assistance Office
4111 Frankford Avenue, Philadelphia, PA 19124
Help here
- Apply for public benefitsGet in-person help with applications and questions about state benefits.Apply online
Checked on October 8, 2026 · Found on pa.gov
State office · State office
West District County Assistance Office
5070 Parkside Avenue, Philadelphia, PA 19131
Help here
- Apply for public benefitsGet in-person help with applications and questions about state benefits.Apply online
Checked on October 8, 2026 · Found on pa.gov
Pennsylvania programs by kind of help
These are run by Pennsylvania and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- PA 211 Southeast
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988