Cleveland
Ask about Cleveland
Ask in your own words. We look up programs and offices for Cleveland and tell you where to go next.
Local offices in Cleveland
We found these on official websites. Call before you go, since hours and places can change.
Local office · City office
City of Cleveland Citizen Services Desk
190 Church Street NE, Cleveland, TN 37311
Help here
- City questions and concernsCall the desk with questions about city services or to report a concern.
Checked on October 8, 2026 · Found on clevelandtn.gov
Parks and recreation · City office
Cleveland Parks and Recreation
160 2nd Street NE, Cleveland, TN 37311
Help here
- Parks and recreation programsFind city parks, recreation facilities, and programs for residents.
Checked on October 8, 2026 · Found on clevelandtn.gov
Utilities · City office
Cleveland Utilities
2450 Guthrie Avenue NW, Cleveland, TN 37311
Help here
- Electric, water, and sewer billsGet help with electric, water, or sewer service and pay utility bills.Apply onlineRead more
Checked on October 8, 2026 · Found on clevelandutilities.com
Library · Regional office
Cleveland Bradley County Public Library
795 Church Street NE, Cleveland, TN 37311
Help here
- Library cards and materialsBradley County residents can get a library card and borrow books and other materials.Apply onlineRead more
Checked on October 8, 2026 · Found on clevelandlibrary.org
Housing authority · City office
Cleveland Housing Authority
450 Walker Street NE, Cleveland, TN 37320-2846
Help here
- Public housing and housing choice vouchersAsk about public housing and housing choice voucher assistance.
Checked on October 8, 2026 · Found on clevelandhousingauthority.org
State office · State office
Cleveland Driver Service Center
301 James Asbury Drive NW, Cleveland, TN 37312
Help here
- Driver licenses and state identificationApply for or renew a Tennessee driver license or state identification card.
Checked on October 8, 2026 · Found on tn.gov
Local office · Nonprofit
United Way of the Ocoee Region 211
Help here
- Community resource referralsCall 211 to find local help with food, housing, jobs, health care, and other needs.
- Utility assistance referralsCall the resource line to ask about limited utility bill assistance and its requirements.
Checked on October 8, 2026 · Found on unitedwayocoee.org
City of Cleveland, Tennessee website
Checked on October 8, 2026
Offices for all of Bradley County
Cleveland is in Bradley County. These county and state offices serve people there too.
Veterans · County office
Bradley County / Cleveland Veterans Affairs Service Office
155 Ocoee St NW, Suite 106, Cleveland, TN 37311
Help here
- Veterans benefits helpVeterans and their families can get help with VA benefits and claims.
Checked on October 8, 2026 · Found on bradleycountytn.gov
Public health · State office
Bradley County Health Department
201 Dooley Street SE, Cleveland, TN 37311
Help here
Checked on October 8, 2026 · Found on bradleycountytn.gov
Child support · State office
Tennessee Child Support Services, 10th Judicial District
4363 North Ocoee Street, Suite 7, Cleveland, TN 37312
Help here
- Child support servicesParents can get help setting up and managing child support payments.
Checked on October 8, 2026 · Found on tn.gov
State office · State office
Tennessee Department of Human Services, Bradley County Office
4625 North Lee Highway, Cleveland, TN 37312-4042
Help here
- SNAP and Families FirstResidents can apply for food and cash assistance and get help with child care and Medicaid programs.Apply online
Checked on October 8, 2026 · Found on tn.gov
State office · State office
Cleveland Driver Services Center
301 James Asbury Drive NW, Cleveland, TN 37312
Help here
- Driver license and ID servicesApply for or renew a Tennessee driver license or photo ID at this nearby state office.Apply online
Checked on October 9, 2026 · Found on tn.gov
Older adults · Regional office
Southeast Tennessee Area Agency on Aging and Disability
Help here
- Aging and disability supportCall to discuss local services and support for older adults and people with disabilities.
Checked on October 8, 2026 · Found on setaaad.org
Tennessee programs by kind of help
These are run by Tennessee and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - HealthCare.gov
Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.
Call 1-800-318-2596 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- United Way of the Ocoee Region 211
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988