Jackson
Ask about Jackson
Ask in your own words. We look up programs and offices for Jackson and tell you where to go next.
Local offices in Jackson
We found these on official websites. Call before you go, since hours and places can change.
State office
Tennessee Department of Human Services, Madison County Family Assistance Office
225 Dr. Martin Luther King Jr. Drive, 4th Floor South Tower A, Jackson, TN 38301-3658
Help here
- Family assistance benefitsApply for SNAP, Families First, child care assistance, Medicaid, or TennCare.Apply online
Last checked October 8, 2026 · Found on tn.gov
Human services · City office
Neighborhood Services
Help here
- Neighborhood and housing supportGet information about housing resources, neighborhood improvement projects, and help with small home repairs.
Last checked October 8, 2026 · Found on jacksontn.gov
Housing help · Regional office
Jackson Housing Authority
125 Preston Street, Jackson, TN 38301
Help here
- Affordable housingApply for public housing or a housing choice voucher.Apply online
Last checked October 8, 2026 · Found on jacksonha.com
Jobs and training · Regional office
Madison American Job Center
1124 Whitehall Street, Jackson, TN 38301
Help here
- Job search and workforce helpGet help looking for work and connecting with job and training opportunities.
Last checked October 8, 2026 · Found on tn.gov
State office
Jackson Driver Services Center
100 Benchmark Circle, Jackson, TN 38301
Help here
- Driver licenses and identificationApply for or renew a driver license or state identification card and complete other driver services.Apply online
Last checked October 8, 2026 · Found on tn.gov
Parks and recreation · City office
Parks and Recreation Department
3 Westwood Gardens Dr, Jackson, TN 38301
Help here
- Recreation programsRegister for city classes, sports leagues, and other recreation activities.
Last checked October 8, 2026 · Found on jacksontn.gov
City of Jackson, Tennessee website
Checked on October 8, 2026
Nonprofits that serve Jackson
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
Mid-South Food Bank
3865 S Perkins Rd, Memphis, TN 38118
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
West Tennessee Legal Services, Inc.
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
Southwest Human Resource Agency
1527 White Avenue/Hwy 45 N, Henderson, TN 38340-0264
Listed on tn.gov, checked on October 9, 2026
Offices for all of Madison County
Jackson is in Madison County. These county and state offices serve people there too.
Child support · State office
Madison County Child Support Office
225 Martin Luther King Drive, Suite 140, Jackson, TN 38302
Help here
- Child support servicesGet help with child support cases and services for families.Apply online
Last checked October 8, 2026 · Found on tn.gov
State office
Madison County Family Assistance Office
225 Dr. Martin Luther King Jr. Drive, 4th Floor, South Tower A, Jackson, TN 38301
Help here
- Family assistance benefitsApply for food, cash, child care, and health coverage benefits at the local office.Apply online
Last checked October 8, 2026 · Found on tn.gov
Local office · Regional office
United Way of West Tennessee 211
Help here
- Community resource referralCall 211 to find nearby help with housing, food, health, and other needs.Read more
Last checked October 8, 2026 · Found on uwwt.org
Public health · County office
Madison County Health Department
804 N Parkway, Jackson, TN 38305
Help here
- Public health servicesGet preventive health services, health education, vaccines, family planning, and other health programs.Read more
- WICGet nutrition support through the Women, Infants, and Children program.
Last checked October 8, 2026 · Found on madisoncountytn.gov
Mental health and recovery · Regional office
Pathways Behavioral Health Services
238 Summar Drive, Jackson, TN 38301
Help here
- Behavioral health servicesGet behavioral health support through a local provider serving Madison County.
Last checked October 8, 2026 · Found on tn.gov
Older adults · Regional office
Southwest Tennessee Area Agency on Aging and Disability
102 East College Street, Jackson, TN 38301
Help here
- Aging and disability supportGet information and referrals for services that help older adults and people with disabilities live independently.
Last checked October 8, 2026 · Found on swtdd.org
Tennessee programs by kind of help
These are run by Tennessee and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- Legal helpFree legal help with eviction, family law, benefits and more.
- SafetyHelp with abuse at home, a safe place to stay, and crisis lines.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - HealthCare.gov
Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.
Call 1-800-318-2596 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- Tennessee 211
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988