Knoxville
Ask about Knoxville
Ask in your own words. We look up programs and offices for Knoxville and tell you where to go next.
Local offices in Knoxville
We found these on official websites. Call before you go, since hours and places can change.
Local office · City office
Knoxville 311 Center for Service Innovation
Help here
- City service requests and informationCall 311 to ask about city services or report a problem to the city.Apply online
Checked on October 8, 2026 · Found on knoxvilletn.gov
Housing authority · City office
Housing and Neighborhood Development
400 Main St., Room 532-J, Knoxville, TN 37902
Help here
- Home repair and affordable housing programsThe city offers programs for home repairs, affordable rentals, and homebuyer help.
Checked on October 8, 2026 · Found on knoxvilletn.gov
Parks and recreation · City office
Knoxville Parks and Recreation
5930 Lyons View Pike, Knoxville, TN 37919
Help here
- Parks, recreation, and community programsResidents can find recreation programs, sports, parks, pools, and community center activities.Apply onlineRead more
Checked on October 8, 2026 · Found on knoxvilletn.gov
Older adults · City office
Knoxville Senior Centers
3109 Ocoee Trail, Knoxville, TN 37917
Help here
- Senior recreation and activitiesOlder adults can join activities and programs at the city’s senior centers.
Checked on October 8, 2026 · Found on knoxvilletn.gov
Housing authority · Regional office
Knoxville’s Community Development Corporation (KCDC)
901 N. Broadway, Knoxville, TN 37917
Help here
- Public housing and rental assistanceResidents can contact KCDC about public housing and rental assistance programs.Apply online
Checked on October 8, 2026 · Found on kcdc.org
State office · State office
Tennessee Department of Human Services, Knox County Office
2700 Middlebrook Pike, Suite 200, Knoxville, TN 37921
Help here
- Family assistanceApply for SNAP, Families First, child care assistance, Medicaid, and TennCare.Apply online
Checked on October 8, 2026 · Found on tn.gov
Jobs and training · State office
Knoxville American Job Center
2700 Middlebrook Pike, Suite 100, Knoxville, TN 37921
Help here
- Job search and career helpJob seekers can get help finding work, training, and career services.
Checked on October 8, 2026 · Found on tn.gov
State office · State office
Knoxville/Gore Road Driver Services and Reinstatement Center
209 Gore Road, Knoxville, TN 37919
Help here
- Driver licenses and identificationResidents can apply for or renew a driver license or state identification card at this full-service center.
Checked on October 8, 2026 · Found on tn.gov
Utilities · Regional office
Knoxville Utilities Board (KUB)
Help here
- Utility bill helpKUB customers can learn about bill payment options and assistance for utility costs.
Checked on October 8, 2026 · Found on kub.org
Checked on October 8, 2026
Offices for all of Knox County
Knoxville is in Knox County. These county and state offices serve people there too.
Public health · County office
Knox County Health Department
140 Dameron Ave, Knoxville, TN 37917
Help here
- Public health servicesGet health information and connect with county public health services.
- WICApply for nutrition help for eligible pregnant people, new parents, infants, and children under five.Apply onlineRead more
Checked on October 8, 2026 · Found on knoxcounty.org
Housing authority · Regional office
Knoxville-Knox County Office of Housing Stability
405 Dante Road, Knoxville, TN 37918
Help here
- Housing supportFind local information and help with housing stability.
Checked on October 8, 2026 · Found on knoxtnhousing.org
Veterans · County office
Knox County Veterans Service Office
1000 N Central St, Knoxville, TN 37917
Help here
- Veterans benefits assistanceGet help preparing applications for veterans benefits and gathering supporting documents.
Checked on October 8, 2026 · Found on knoxcounty.org
Emergency help · Regional office
Knoxville-Knox County Emergency Management Agency
1630 Huron St, Knoxville, TN 37917
Help here
- Emergency preparednessGet local emergency alerts and learn how to prepare for disasters.
Checked on October 8, 2026 · Found on cityofknoxville.hosted.civiclive.com
Library · County office
Knox County Public Library
500 W Church Ave, Knoxville, TN 37902
Help here
- Library servicesGet a library card and use books, online resources, and other library services.
Checked on October 8, 2026 · Found on knoxcountylibrary.org
Child support · State office
Tennessee Department of Human Services, Knox County Child Support Office
551 W Main St, Knoxville, TN 37902
Help here
- Child support servicesGet help with child support services for families in Knox County.Apply online
Checked on October 8, 2026 · Found on tn.gov
Tennessee programs by kind of help
These are run by Tennessee and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - HealthCare.gov
Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.
Call 1-800-318-2596 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- East Tennessee 2-1-1
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988