Austin
Ask about Austin
Ask in your own words. We look up programs and offices for Austin and tell you where to go next.
Local offices in Austin
We found these on official websites. Call before you go, since hours and places can change.
Local office · City office
Austin 3-1-1
Help here
- City information and non-emergency service requestsCall to get city information or request help with a non-emergency city issue.
Checked on October 8, 2026 · Found on austintexas.gov
Housing authority · City office
Austin Housing
1000 E. 11th St., Suite 200, Austin, TX 78702
Help here
- City housing programs and assistanceContact Austin Housing to ask about city housing programs and assistance.
Checked on October 8, 2026 · Found on austintexas.gov
Housing authority · Regional office
Austin Housing Authority
1124 S I-35 Frontage Rd, Austin, TX 78704
Help here
- Public housing and housing choice vouchersFind information about public housing and apply when a housing waitlist is open.Apply onlineRead more
Checked on October 8, 2026 · Found on austinha.org
Human services · City office
Austin Equity and Inclusion, Human Rights and Civil Rights Divisions
505 Barton Springs Road, Suite 515, Austin, TX 78704
Help here
- Immigrant and refugee resourcesFind rights information, citizenship clinic details, and connections to local support for immigrants and refugees.
- Civil rights and discrimination complaintsAsk for help if you believe you faced discrimination in work, housing, or public services.Apply onlineRead more
- Veteran resourcesGet connected to information and local resources for veterans and their families.
Checked on October 8, 2026 · Found on austintexas.gov
Public health · City office
Austin Public Health
7201 Levander Loop, Austin, TX 78702
Help here
- Public health servicesContact the department for information about city public health programs and services.
- WICCall to ask about WIC nutrition support and available clinic locations.Read more
Checked on October 8, 2026 · Found on austintexas.gov
Human services · City office
Austin Public Health Neighborhood Services Unit and Neighborhood Centers
5811 Palo Blanco Lane, Austin, TX 78744
Help here
- Neighborhood center helpGet help with food, health screenings, forms, job searches, bus passes, and referrals at a neighborhood center.
- Rent and utility assistanceCall the Rent and Utility line to ask about help with past-due rent or Austin Energy bills.
Checked on October 8, 2026 · Found on austintexas.gov
Older adults · City office
Austin Parks and Recreation Senior Services
Help here
- Senior programs and activity centersAdults age 50 and older can find activities, classes, trips, and senior center locations.
- Senior transportationAdults age 60 and older can call to ask about transportation that supports independent living.
- Senior congregate mealsAdults age 60 and older can join meals and activities at participating centers.
Checked on October 8, 2026 · Found on austintexas.gov
Parks and recreation · City office
Austin Parks and Recreation
Help here
- Youth programs and recreationFind youth activities and recreation programs at Austin parks and recreation centers.Read more
- Youth program fee assistanceEligible households can apply for a discount on youth program fees and possible scholarships.Apply online
Checked on October 8, 2026 · Found on austintexas.gov
Library · City office
Austin Public Library
710 W. César Chávez St., Austin, TX 78701
Help here
- Library system servicesVisit a library for books, digital resources, research help, and library cards.Apply onlineRead more
- Community navigationLibrary community service coordinators help people without housing find health care, housing resources, and other basic needs support.Read more
Checked on October 8, 2026 · Found on library.austintexas.gov
Utilities · City office
City of Austin Utilities Customer Care
Help here
- Utility bill help and discountsContact Customer Care for utility payment help, payment arrangements, and information about bill discounts.
Checked on October 8, 2026 · Found on austintexas.gov
Business help · City office
Austin Economic Development Small Business Division
Help here
- Small business and startup guidanceResidents planning a small business can find free orientation and information about local business resources.
Checked on October 8, 2026 · Found on austintexas.gov
Jobs and training · State office
Workforce Solutions Capital Area North Career Center
9001 N IH 35, Suite 110, Austin, TX 78753
Help here
- Job search and career servicesGet free computer, fax, and telephone access for a job search and ask about career center services.
Checked on October 8, 2026 · Found on wfscapitalarea.com
Jobs and training · State office
Workforce Solutions Capital Area East Career Center
3401 Webberville Rd., Building 1000, Austin, TX 78702
Help here
- Job search and career servicesGet free computer, fax, and telephone access for a job search and ask about career center services.
Checked on October 8, 2026 · Found on wfscapitalarea.com
State office · State office
Texas Department of Public Safety South Brook Driver License Office
6425 S IH 35, Suite 180, Austin, TX 78744
Help here
- Driver licenses and ID cardsMake an appointment for driver license or identification card services at a state office.Apply online
Checked on October 8, 2026 · Found on dps.texas.gov
Checked on October 8, 2026
Offices for all of Travis County
Austin is in Travis County. These county and state offices serve people there too.
Human services · County office
Travis County Health and Human Services
5325 Airport Blvd., Austin, TX 78751
Help here
Checked on October 8, 2026 · Found on traviscountytx.gov
Veterans · County office
Travis County Veterans Services
100 N. Interregional, Suite 2400, Austin, TX 78701
Help here
- Veterans benefits claims helpStaff help veterans and eligible family members prepare claims and appeals for VA benefits.
Checked on October 8, 2026 · Found on traviscountytx.gov
Courts and legal help · County office
Lora J. Livingston Travis County Law Library
1700 Guadalupe, 2nd Floor, Austin, TX 78701
Help here
- Legal information and self-help resourcesResidents can use legal research materials, get help finding forms, and access self-help resources for court cases.Read more
Checked on October 8, 2026 · Found on lawlibrary.traviscountytx.gov
Emergency help · County office
Travis County Office of Emergency Management
700 Lavaca Street, Austin, TX 78701
Help here
- Emergency alerts and preparedness informationResidents can sign up for emergency alerts and find information to prepare for and respond to disasters.
Checked on October 8, 2026 · Found on oem.traviscountytx.gov
Mental health and recovery · Regional office
Integral Care
1165 Airport Blvd., Second Floor, Austin, TX 78702
Help here
- Mental health crisis careThe walk-in clinic provides emergency mental health care for adults and children.
- Mental health and substance use careClinics provide counseling, case management, medication support, and substance use treatment.
Checked on October 8, 2026 · Found on integralcare.org
Older adults · Regional office
Area Agency on Aging of the Capital Area
6800 Burleson Road, Building 301, Suite 165, Austin, TX 78744
Help here
- Aging and caregiver supportGet information and referrals for older adults, people with disabilities, and caregivers in Bastrop County.
- Benefits counselingTalk with a counselor about benefit programs and enrollment options.
Checked on October 8, 2026 · Found on capcog.org
Texas programs by kind of help
These are run by Texas and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - HealthCare.gov
Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.
Call 1-800-318-2596 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- 2-1-1 Texas
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988