Dallas
Ask about Dallas
Ask in your own words. We look up programs and offices for Dallas and tell you where to go next.
Local offices in Dallas
We found these on official websites. Call before you go, since hours and places can change.
Human services · City office
Office of Community Care & Empowerment
2828 Fish Trap Rd., Dallas, TX 75212
Help here
- Child care assistanceEligible working parents and parents attending school can apply for help paying for child care.
- Homelessness preventionThe office connects eligible residents at risk of homelessness with housing help and rental assistance.
- Help finding workResidents can ask about programs that help address barriers to work, including job training and child care.
Checked on October 8, 2026 · Found on dallas.gov
Older adults · City office
Office of Community Care Senior Services
2828 Fish Trap Rd., Dallas, TX 75212
Help here
- Senior services and referralsOlder adults can get information and referrals for services, education, and other resources.
- Operation WaterShareResidents age 60 and older can ask about help with Dallas Water Utilities bills during financial hardship.
- DART Rider Assistance ProgramEligible older adults and people with disabilities can ask about help paying for scheduled rides.
Checked on October 8, 2026 · Found on dallas.gov
Housing authority · City office
Housing & Neighborhood Revitalization Department
1500 Marilla St., Room 6CN, Dallas, TX 75201
Help here
- Home Improvement and Preservation ProgramEligible homeowners can apply for help repairing or improving their homes.Apply online
- Dallas Homebuyer Assistance ProgramEligible homebuyers can ask about help with a down payment, principal reduction, or closing costs.
Checked on October 8, 2026 · Found on dallas.gov
Housing authority · Regional office
DHA Housing Solutions for North Texas
3939 N. Hampton Rd., Dallas, TX 75212
Help here
- Public housing and rental assistanceResidents can apply for public housing and housing voucher programs when applications are open.Apply online
Checked on October 8, 2026 · Found on dhantx.com
Human services · City office
Office of Homeless Solutions
1500 Marilla St., Dallas, TX 75201
Help here
- Homeless outreach and shelter connectionsThe office connects people experiencing homelessness with outreach, shelter, and housing services.
Checked on October 8, 2026 · Found on dallas.gov
Human services · City office
Fair Housing Division
1500 Marilla St., Room 1BN, Dallas, TX 75201
Help here
- Fair housing complaintsResidents can report housing discrimination and ask for help understanding their fair housing rights.
Checked on October 8, 2026 · Found on dallas.gov
Local office · City office
Human Rights Division
1500 Marilla St., Dallas, TX 75201
Help here
- Human rights information and referralsResidents can seek information and referrals related to human rights concerns, including disability and LGBTQ+ issues.
Checked on October 8, 2026 · Found on dallas.gov
Immigrant services · City office
Welcoming Communities and Immigrant Affairs
Help here
- Immigrant and refugee community engagementImmigrants and refugees can find city information and community engagement opportunities.
- Citizenship clinicsResidents can find information about city citizenship clinic opportunities.
Checked on October 8, 2026 · Found on dallas.gov
Veterans · City office
Dallas Veteran Affairs Commission
Help here
- Veterans' resource informationVeterans can seek information about local services and resources for housing, jobs, basic needs, and mental health.
Checked on October 8, 2026 · Found on dallas.gov
Library · City office
Dallas Public Library
1515 Young St., Dallas, TX 75201
Help here
- Library servicesResidents can use library collections, computers, learning programs, and other services at Central Library and branch locations.
Checked on October 8, 2026 · Found on dallaslibrary2.org
Parks and recreation · City office
Dallas Park and Recreation Department
1500 Marilla St., Dallas, TX 75201
Help here
- Parks and recreation programsResidents can find recreation programs, youth activities, and services at city parks and recreation centers.
Checked on October 8, 2026 · Found on dallasparks.org
Utilities · City office
Dallas Water Utilities
Help here
- Water bill and account helpCustomers can get help with water bills, utility accounts, and payment questions.Apply online
- Operation WaterShareCustomers facing a temporary financial setback can ask about help paying a water bill.
Checked on October 8, 2026 · Found on dallas.gov
Local office · City office
Dallas 311 and Office of Communications and Customer Experience
Help here
- City service requestsResidents can report non-emergency city issues such as potholes, missed trash pickup, code concerns, and service problems.Apply online
Checked on October 8, 2026 · Found on dallas.gov
Jobs and training · Regional office
Greenville Avenue Workforce Center
6500 Greenville Ave., Suite 250, Dallas, TX 75206
Help here
- Job and career servicesJob seekers can get help with job searches, career counseling, and training programs.
Checked on October 8, 2026 · Found on wfsdallas.com
Jobs and training · Regional office
International District Workforce Center
5757 Alpha Rd., Suite 800, Dallas, TX 75240
Help here
- Job and career servicesJob seekers can get help with job searches, career counseling, and training programs.
Checked on October 8, 2026 · Found on wfsdallas.com
Jobs and training · Regional office
Opportunity Workforce Center
1610 S. Malcolm X Blvd., Dallas, TX 75226
Help here
- Job and career servicesJob seekers can get help with job searches, career counseling, and training programs.
Checked on October 8, 2026 · Found on wfsdallas.com
Jobs and training · Regional office
Pleasant Grove Workforce Center
1125 S. Buckner Blvd., Dallas, TX 75217
Help here
- Job and career servicesJob seekers can get help with job searches, career counseling, and training programs.
Checked on October 8, 2026 · Found on wfsdallas.com
Jobs and training · Regional office
Redbird Workforce Center
3560 W. Camp Wisdom Rd., Suite 110, Dallas, TX 75237
Help here
- Job and career servicesJob seekers can get help with job searches, career counseling, and training programs.
Checked on October 8, 2026 · Found on wfsdallas.com
State office · State office
Texas Department of Public Safety Dallas South Mega Center
39025 LBJ Service Rd., Dallas, TX 75232
Help here
- Driver licenses and identification cardsResidents can apply for or renew a Texas driver license or identification card by appointment.Apply online
Checked on October 8, 2026 · Found on dps.texas.gov
Checked on October 8, 2026
Offices for all of Dallas County
Dallas is in Dallas County. These county and state offices serve people there too.
Human services · County office
Dallas County Health and Human Services
2377 N. Stemmons Freeway, Dallas, TX 75207
Help here
- Welfare AssistanceEligible disabled residents can apply for temporary help with rent, utilities, food, and transportation.Read more
- Public health servicesResidents can contact the county for immunizations, disease services, and other public health programs.
- Comprehensive Energy Assistance ProgramEligible households can seek help with utility bills and some heating or cooling unit repairs.Read more
- Women, Infants, and Children (WIC)Families can contact the county for WIC services and clinic information.Read more
Checked on October 8, 2026 · Found on dallascounty.org
Housing authority · County office
Dallas County Housing Agency
2377 N. Stemmons Freeway, 7th Floor, Suite 700, Dallas, TX 75207
Help here
- Housing Choice Voucher ProgramEligible residents can seek rental assistance when the voucher waiting list is open.
Checked on October 8, 2026 · Found on dallascounty.org
Veterans · County office
Dallas County Veteran Services
2377 N. Stemmons Freeway, Suite 631, Dallas, TX 75207
Help here
- Veterans benefits assistanceVeterans and survivors can get help applying for eligible federal and Texas benefits.
Checked on October 8, 2026 · Found on dallascounty.org
Child support · County office
Dallas County Child Support Office
600 Commerce Street, Suite 128, Dallas, TX 75202
Help here
- Child support case servicesParents can submit forms, ask about payments, and get help with county child support records.
Checked on October 8, 2026 · Found on dallascounty.org
Emergency help · County office
Dallas County Office of Homeland Security and Emergency Management
1010 W. Mockingbird Lane, Dallas, TX 75247
Help here
- Emergency preparedness informationResidents can get county emergency preparedness and response information.
Checked on October 8, 2026 · Found on dallascounty.org
Courts and legal help · County office
Dallas County Law Library
600 Commerce Street, Suite B40, Dallas, TX 75202
Help here
- Legal research resourcesThe public can use legal research materials, computers, printing, and copying services.
Checked on October 8, 2026 · Found on dallascounty.org
Texas programs by kind of help
These are run by Texas and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - HealthCare.gov
Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.
Call 1-800-318-2596 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- 2-1-1 Texas
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988