Jacksonville
Ask about Jacksonville
Ask in your own words. We look up programs and offices for Jacksonville and tell you where to go next.
Local offices in Jacksonville
We found these on official websites. Call before you go, since hours and places can change.
Local office · City office
Jacksonville City Hall
315 S Ragsdale Street, Jacksonville, TX 75766
Help here
- City services and informationContact City Hall for help finding city departments and services.
Checked on October 9, 2026 · Found on jacksonvilletx.org
Utilities · City office
Utility Billing
215 E. Rusk Street, Jacksonville, TX 75766
Help here
- Utility billing and payment helpGet help with your city utility account, bills, and payment options.
Checked on October 9, 2026 · Found on jacksonvilletx.municipalonlinepayments.com
Utilities · City office
Public & Community Services
1220 S. Bolton Street, Jacksonville, TX 75766
Help here
- Water, wastewater, streets, and city infrastructureAsk the city about water and wastewater services, streets, drainage, or bulky trash pickup.
Checked on October 9, 2026 · Found on jacksonvilletx.org
Library · City office
Jacksonville Public Library
526 E. Commerce Street, Jacksonville, TX 75766
Help here
- Library servicesVisit the library to borrow materials, use public computers, or get a library card.Apply online
Checked on October 9, 2026 · Found on jacksonvilletx.org
Older adults · City office
Jacksonville Senior Center
302 S. Bolton Street, Jacksonville, TX 75766
Help here
- Senior center servicesOlder adults can contact the center about local activities and senior services.
Checked on October 9, 2026 · Found on jacksonvilletx.org
Jobs and training · Regional office
Workforce Solutions East Texas - Jacksonville
2027 N. Jackson Street, Suite A, Jacksonville, TX 75766
Help here
- Job search and workforce servicesJob seekers can get help with job searches, training, and other workforce services.
Checked on October 9, 2026 · Found on easttexasworkforce.org
State office · State office
Texas Workforce Solutions Vocational Rehabilitation - Jacksonville
504 E. Pine Street, Jacksonville, TX 75766
Help here
- Vocational rehabilitationPeople with disabilities can ask about services that support their employment goals.
Checked on October 9, 2026 · Found on twc.texas.gov
State office · State office
Texas Department of Public Safety Driver License Office - Jacksonville
2028 E. Rusk Street, Jacksonville, TX 75766
Help here
- Driver license and identification servicesVisit by appointment for Texas driver license or identification card services.Apply online
Checked on October 9, 2026 · Found on dps.texas.gov
Housing authority · Regional office
Jacksonville Housing Authority
501 Devereaux Street, Suite 302, Jacksonville, TX 75766
Help here
- Public housing and housing assistanceContact the housing authority about public housing and other housing assistance.Apply online
Checked on October 9, 2026 · Found on jhatx.org
City of Jacksonville, Texas website
Checked on October 9, 2026
Offices for all of Cherokee County
Jacksonville is in Cherokee County. These county and state offices serve people there too.
Public health · County office
Cherokee County Public Health
1502 South Bolton Street, Jacksonville, TX 75766
Help here
- Public health servicesContact the health department for local public health services and clinic information.
Checked on October 8, 2026 · Found on co.cherokee.tx.us
Emergency help · County office
Cherokee County Emergency Management
165 East 6th Street, Suite 102, Rusk, TX 75785
Help here
- Emergency preparedness and hazard mitigationGet county emergency information and learn about local hazard planning.
Checked on October 8, 2026 · Found on co.cherokee.tx.us
Local office · County office
Cherokee County Tax Office
135 South Main, Courthouse, Rusk, TX 75785
Help here
- Vehicle titles and registrationGet help with vehicle title transfers, registration, and disabled parking placards.Read more
Checked on October 8, 2026 · Found on tax.co.cherokee.tx.us
State office · State office
Texas Health and Human Services Benefits Office - Jacksonville
502 East Pine Street, Jacksonville, TX 75766
Help here
- SNAP, Medicaid, and TANF benefitsApply for food, health coverage, and cash assistance benefits through Texas HHS.Apply onlineRead more
Checked on October 8, 2026 · Found on hhs.texas.gov
Older adults · Regional office
East Texas Area Agency on Aging
3800 Stone Road, Kilgore, TX 75662
Help here
- Aging services and benefits counselingOlder adults and caregivers can get help with benefits, care planning, and support services.
Checked on October 8, 2026 · Found on easttexasaaa.org
Community action · Nonprofit
Greater East Texas Community Action Program - Cherokee County
613 East Rusk Street, Suite C, Jacksonville, TX 75766
Help here
- Community action servicesContact the local office to ask about community assistance programs available in Cherokee County.
Checked on October 8, 2026 · Found on get-cap.org
Texas programs by kind of help
These are run by Texas and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - HealthCare.gov
Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.
Call 1-800-318-2596 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- 2-1-1 Texas
Free help finding food, housing, bills and more near you.
Call 877-541-7905 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988