Lancaster
Ask about Lancaster
Ask in your own words. We look up programs and offices for Lancaster and tell you where to go next.
Local offices in Lancaster
We found these on official websites. Call before you go, since hours and places can change.
Utilities · City office
Lancaster Utility Billing
211 N Henry St, Lancaster, TX 75146
Help here
- Water, sewer, stormwater, and refuse billsResidents can contact Utility Billing with questions about their city water, sewer, stormwater, and refuse accounts.
Checked on October 8, 2026 · Found on lancaster-tx.com
Mental health and recovery · City office
Lancaster Community Services
1600 Veterans Memorial Pkwy, Lancaster, TX 75146
Help here
- Behavioral health supportThe Lancaster Mobile Assessment Response Team assesses needs, connects residents with local providers, and helps them find support for behavioral health concerns.
Checked on October 8, 2026 · Found on lancaster-tx.com
Older adults · City office
Lancaster Senior Life Center
240 Veterans Memorial Pkwy, Lancaster, TX 75134
Help here
- Senior activities and mealsAdults age 50 and older can join center activities, classes, and events, and attend the weekday congregate meal program.
Checked on October 8, 2026 · Found on lancaster-tx.com
Local office · City office
City of Lancaster Customer Service
211 N Henry St, Lancaster, TX 75146
Help here
- City information and service concernsResidents can contact City Hall for general help or to report a city problem.
Checked on October 8, 2026 · Found on lancaster-tx.com
Library · City office
Veterans Memorial Library
1600 Veterans Memorial Pkwy, Lancaster, TX 75134
Help here
- Library services and programsResidents can visit the library to borrow materials and use its public programs and resources.
Checked on October 8, 2026 · Found on lancaster-tx.com
Parks and recreation · City office
Lancaster Parks and Recreation
1700 Veterans Memorial Pkwy, Lancaster, TX 75134
Help here
- Recreation programsResidents can find city recreation programs and activities, including aquatics, athletics, and camps.
Checked on October 8, 2026 · Found on lancaster-tx.com
City of Lancaster, Texas website
Checked on October 8, 2026
Nonprofits that serve Lancaster
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
North Texas Food Bank
3677 Mapleshade Lane, Plano, TX 75075
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
Legal Aid of NorthWest Texas
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
Community Council of Greater Dallas
1341 W Mockingbird Ln Ste 1000W, Dallas, TX 75247-6928
Listed on tdhca.texas.gov, checked on October 9, 2026
Offices for all of Dallas County
Lancaster is in Dallas County. These county and state offices serve people there too.
Human services · County office
Dallas County Health and Human Services
2377 N. Stemmons Freeway, Dallas, TX 75207
Help here
- Welfare AssistanceEligible disabled residents can apply for temporary help with rent, utilities, food, and transportation.Read more
- Public health servicesResidents can contact the county for immunizations, disease services, and other public health programs.
- Comprehensive Energy Assistance ProgramEligible households can seek help with utility bills and some heating or cooling unit repairs.Read more
- Women, Infants, and Children (WIC)Families can contact the county for WIC services and clinic information.Read more
Checked on October 8, 2026 · Found on dallascounty.org
Child support · County office
Dallas County Child Support Office
600 Commerce Street, Suite 128, Dallas, TX 75202
Help here
- Child support case servicesParents can submit forms, ask about payments, and get help with county child support records.
Checked on October 8, 2026 · Found on dallascounty.org
Housing authority · County office
Dallas County Housing Agency
2377 N. Stemmons Freeway, 7th Floor, Suite 700, Dallas, TX 75207
Help here
- Housing Choice Voucher ProgramEligible residents can seek rental assistance when the voucher waiting list is open.
Checked on October 8, 2026 · Found on dallascounty.org
Courts and legal help · County office
Dallas County Law Library
600 Commerce Street, Suite B40, Dallas, TX 75202
Help here
- Legal research resourcesThe public can use legal research materials, computers, printing, and copying services.
Checked on October 8, 2026 · Found on dallascounty.org
Veterans · County office
Dallas County Veteran Services
2377 N. Stemmons Freeway, Suite 631, Dallas, TX 75207
Help here
- Veterans benefits assistanceVeterans and survivors can get help applying for eligible federal and Texas benefits.
Checked on October 8, 2026 · Found on dallascounty.org
Emergency help · County office
Dallas County Office of Homeland Security and Emergency Management
1010 W. Mockingbird Lane, Dallas, TX 75247
Help here
- Emergency preparedness informationResidents can get county emergency preparedness and response information.
Checked on October 8, 2026 · Found on dallascounty.org
Texas programs by kind of help
These are run by Texas and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - HealthCare.gov
Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.
Call 1-800-318-2596 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- 2-1-1 Texas
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988