Lubbock
Ask about Lubbock
Ask in your own words. We look up programs and offices for Lubbock and tell you where to go next.
Local offices in Lubbock
We found these on official websites. Call before you go, since hours and places can change.
State office · State office
Texas Health and Human Services Commission Benefits Office
1716 Parkway Drive, Lubbock, TX 79403
Help here
- SNAP food benefitsApply for food benefits or get help with an existing SNAP case.Apply online
- Cash assistanceAsk about cash assistance for eligible families with children.Apply online
- Medicaid and health benefitsApply for Medicaid or other health benefits for eligible families and children.Apply online
Checked on October 8, 2026 · Found on hhs.texas.gov
Human services · City office
Community Development
1708 Crickets Ave, Lubbock, TX 79401
Help here
- Housing and neighborhood assistanceThe department supports affordable housing and helps eligible residents with home repairs and housing-related needs.
- Energy assistanceThe department connects eligible residents with help for energy costs and home heating or cooling repairs.
Checked on October 8, 2026 · Found on mylubbock.us
Housing authority · City office
Housing Authority of the City of Lubbock
1708 Crickets Avenue, Lubbock, TX 79401
Help here
- Public housing and rental vouchersApply for public housing or a Housing Choice Voucher if you meet the program requirements.Apply onlineRead more
Checked on October 8, 2026 · Found on lubbockha.org
Utilities · City office
City of Lubbock Utilities
1401 Avenue K, Lubbock, TX 79401
Help here
- Utility accounts and billsGet help with water, wastewater, stormwater, and solid waste accounts, bills, and service requests.Apply online
Checked on October 8, 2026 · Found on mylubbock.us
Utilities · City office
Lubbock Power & Light
1314 Avenue K, Lubbock, TX 79401
Help here
- Electric service and outagesContact the city electric utility about power outages and its local electric delivery service.
Checked on October 8, 2026 · Found on mylubbock.us
Local office · City office
Code Enforcement
1314 Avenue K, Lubbock, TX 79401
Help here
- Neighborhood property concernsReport issues such as junk vehicles, overgrown weeds, rubbish, or unsafe buildings.Apply online
Checked on October 8, 2026 · Found on mylubbock.us
Public health · Regional office
Lubbock Public Health
2015 50th Street, Lubbock, TX 79401
Help here
- Public health clinic and programsThe department offers clinical services, disease surveillance, and public health programs for local residents.
Checked on October 8, 2026 · Found on mylubbock.us
Courts and legal help · City office
Lubbock Municipal Court
1214 14th Street, Lubbock, TX 79401
Help here
- Municipal citations and court mattersGet information about city citations, court dates, payment options, and other municipal court matters.
Checked on October 8, 2026 · Found on mylubbock.us
Child support · State office
Texas Office of the Attorney General Child Support Office - Lubbock County
6302 Iola Ave, Suite 400, Lubbock, TX 79424-9803
Help here
- Child support servicesGet help with child support applications, payments, and case questions.Apply online
Checked on October 8, 2026 · Found on csapps.oag.texas.gov
Older adults · City office
Lubbock Adult Activity Center
2001 19th Street, Lubbock, TX 79401
Help here
- Senior activities and weekday lunchAdults can join senior activities and eligible visitors can attend the grant-funded weekday lunch program.
Checked on October 8, 2026 · Found on mylubbock.us
Emergency help · City office
Emergency Management
Help here
- Emergency alerts and preparednessSign up for local alerts and find guidance for preparing for severe weather and other emergencies.Apply online
Checked on October 8, 2026 · Found on mylubbock.us
Local office · City office
311 Citizen Requests
Help here
- City service requestsCall 311 to report city service issues such as potholes, stray animals, damaged signs, and missed trash collection.Apply online
Checked on October 8, 2026 · Found on mylubbock.us
Local office · City office
Lubbock Animal Services
3323 SE Loop 289, Lubbock, TX 79401
Help here
- Lost, found, and adoptable animalsVisit the shelter to look for a missing pet, report a found animal, or meet animals available for adoption.
- Animal field servicesReport animal concerns such as barking, loose dogs, or wildlife in a neighborhood.Apply online
Checked on October 8, 2026 · Found on mylubbock.us
Local office · City office
City ADA Office
Help here
- Disability access complaintsResidents can file a complaint about disability discrimination in city programs, services, or activities.Apply online
Checked on October 8, 2026 · Found on mylubbock.us
Jobs and training · Regional office
Workforce Solutions Career Services - Lubbock
2002 West Loop 289, Suite 117, Lubbock, TX 79407
Help here
- Career servicesGet help looking for work, building job skills, and finding training.
Checked on October 8, 2026 · Found on workforcesouthplains.org
State office · State office
Texas Department of Public Safety Driver License Office, Lubbock
1302 Mac Davis Lane, Lubbock, TX 79408
Help here
- Driver licenses and identification cardsVisit this office for driver license and state identification services.Apply online
Checked on October 9, 2026 · Found on dps.texas.gov
Library · City office
Lubbock Public Libraries
Help here
- Library access and programsVisit a branch to borrow books, use public computers and Wi-Fi, or join free learning and community programs.
Checked on October 8, 2026 · Found on mylubbock.us
Local office · City office
Citibus
801 Texas Ave, Lubbock, TX 79401
Help here
- Local bus and on-demand ridesUse fixed-route buses or book an on-demand shared ride around Lubbock.Read more
- Accessible paratransitEligible riders who cannot use regular bus service can apply for CitiAccess rides.Apply onlineRead more
- Youth bus passesLubbock youth ages 5 through 18 can register for unlimited fixed-route rides with a CitiKids pass.Apply onlineRead more
Checked on October 8, 2026 · Found on citibus.com
Local office · City office
Vital Statistics
1209 13th Street, Lubbock, TX 79401
Help here
- Birth and death certificatesQualified applicants can request eligible Texas birth records and Lubbock County death records in person or online.Apply online
Checked on October 8, 2026 · Found on mylubbock.us
Parks and recreation · City office
Parks & Recreation
1314 Avenue K, Citizens Tower, 3rd Floor, Lubbock, TX 79401
Help here
- Recreation programs and activitiesFind city classes, sports, camps, aquatics, and other recreation programs for children and adults.Apply onlineRead more
Checked on October 8, 2026 · Found on mylubbock.us
Checked on October 8, 2026
Nonprofits that serve Lubbock
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
South Plains Food Bank
5605 MLK Boulevard, Lubbock, TX 79404
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
Legal Aid of NorthWest Texas
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
Guadalupe Economic Services Corporation
1205 Erskine, Lubbock, TX 77054
Listed on tdhca.texas.gov, checked on October 9, 2026
Offices for all of Lubbock County
Lubbock is in Lubbock County. These county and state offices serve people there too.
Community action · Nonprofit
South Plains Community Action Association
2348 34th Street, Lubbock, TX
Help here
- Community services navigationContact the association to find help with community services and benefits.Read more
Checked on October 8, 2026 · Found on spcaa.org
Courts and legal help · County office
Lubbock County Law Library
916 Main Street, Suite 306, Lubbock, TX 79401
Help here
- Legal researchUse legal books and resources to research a legal question.
Checked on October 8, 2026 · Found on sites.google.com
Older adults · Regional office
South Plains Area Agency on Aging
6811 Indiana Avenue, Suite B, Lubbock, TX 79413
Help here
- Aging and caregiver supportOlder adults and caregivers can get help finding benefits, transportation, and other local services.
Checked on October 8, 2026 · Found on spag.org
Library · City office
Lubbock Public Library
1306 9th Street, Lubbock, TX 79401
Help here
- Library materials and public resourcesGet a library card to borrow books and use digital resources, computers, and learning programs.Apply onlineRead more
Checked on October 8, 2026 · Found on mylubbock.us
Texas programs by kind of help
These are run by Texas and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - HealthCare.gov
Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.
Call 1-800-318-2596 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- 211 Texas South Plains
Free help finding food, housing, bills and more near you.
Call 877-541-7905 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988