McAllen

Local offices in McAllen

We found these on official websites. Call before you go, since hours and places can change.

• Housing authority · City office

  McAllen Housing Commission

  1200 N. 25th St., McAllen, TX 78501

  Help here

  • Affordable housing and housing choice vouchersAsk about public housing, housing choice vouchers, and other affordable housing programs.Apply online
  Call 956-686-3951DirectionsWebsite

  Checked on October 8, 2026 · Found on mcallenhc.org

• Utilities · City office

  McAllen Public Utility Customer Relations

  1300 W. Houston Ave., McAllen, TX 78501

  Help here

  • Utility billing and paymentsGet help with your McAllen Public Utility account, bills, and payment options.
  Call 956-681-1600DirectionsWebsite

  Checked on October 8, 2026 · Found on auslink.mcallen.net

• Local office · City office

  McAllen 311 Customer Service

  Help here

  • City service questions and requestsCall or submit a request to get help with city services and report problems such as potholes.
  Call 956-681-3111Website

  Checked on October 8, 2026 · Found on mcallen.net

• Jobs and training · Regional office

  Workforce Solutions Lower Rio Grande Valley

  3101 W. Business 83, McAllen, TX 78501

  Help here

  • Job search and workforce servicesGet help finding a job, training for work, or connecting with employment services.
  Call 956-928-5000DirectionsWebsite

  Checked on October 8, 2026 · Found on wfsolutions.org

• State office · State office

  Texas Department of Public Safety Driver License Office

  1414 N. Bicentennial Blvd., McAllen, TX 78501

  Help here

  • Driver licenses and identification cardsVisit for driver license and identification card services that require an office visit.Apply online
  Call 956-984-5600DirectionsWebsite

  Checked on October 8, 2026 · Found on dps.texas.gov

• Library · City office

  McAllen Public Library

  4001 N. 23rd Street, McAllen, TX 78504

  Help here

  • Library servicesGet a library card, borrow books, use study spaces, and find library events.
  Call 956-681-3000DirectionsWebsite

  Checked on October 8, 2026 · Found on mcallen.net

• Parks and recreation · City office

  McAllen Parks & Recreation

  2001 Trophy Dr., McAllen, TX 78504

  Help here

  • Recreation programsFind city recreation programs, sports leagues, pools, and activities for adults and children.
  Call 956-681-3333DirectionsWebsite

  Checked on October 8, 2026 · Found on mcallen.net

City of McAllen website

Checked on October 8, 2026

Nonprofits that serve McAllen

Each one serves this area. Call before you go, since services and hours change.

Offices for all of Hidalgo County

McAllen is in Hidalgo County. These county and state offices serve people there too.

• Public health · County office

  Hidalgo County WIC Program

  3105 W University Drive, Edinburg, TX 78539

  Help here

  • WIC nutrition supportEligible pregnant or postpartum women, infants, and children under five can get healthy food, nutrition education, and breastfeeding support.Apply online
  Call 956-381-4646DirectionsWebsite

  Checked on October 8, 2026 · Found on hidalgocounty.us

• State office · State office

  Texas Health and Human Services Commission, Edinburg Field Office

  2520 S Veterans Blvd, Edinburg, TX 78539

  Help here

  • State benefits office assistanceResidents can contact a local HHSC benefits office about state health and food assistance programs.Apply online
  DirectionsWebsite

  Checked on October 8, 2026 · Found on resources.hhs.texas.gov

• Housing authority · County office

  Housing Authority of the County of Hidalgo

  1800 N Texas Blvd, Weslaco, TX 78596

  Help here

  • Affordable housingLow-income families and individuals can seek safe, affordable housing assistance.
  Call 956-969-5865DirectionsWebsite

  Checked on October 8, 2026 · Found on hidalgocounty.us

• Human services · County office

  Hidalgo County Health & Human Services, Human Services Division

  1304 S 25th Ave, Edinburg, TX 78542

  Help here

  • Health care assistanceEligible residents can apply for county health care assistance and get help finding community resources.Apply online
  • Funeral assistanceEligible families can ask for help with basic burial or cremation costs.Apply online
  Call 956-318-2011DirectionsWebsite

  Checked on October 8, 2026 · Found on hchd.org

• Public health · County office

  Hidalgo County Health & Human Services, Edinburg Health Clinic

  3105 E Richardson Rd, Edinburg, TX 78539

  Help here

  • Public health clinic servicesResidents can get immunizations, tuberculosis services, prenatal care, family planning, screenings, and other preventive care.
  Call 956-318-2040DirectionsWebsite

  Checked on October 8, 2026 · Found on hchd.org

• Mental health and recovery · Regional office

  Tropical Texas Behavioral Health

  1901 S 24th Ave, Edinburg, TX 78539

  Help here

  • Mental health and developmental disability servicesResidents can contact the regional provider for mental health and intellectual or developmental disability services.
  Call 956-289-7000DirectionsWebsite

  Checked on October 8, 2026 · Found on ttbh.org

Everything in Hidalgo County

Texas programs by kind of help

These are run by Texas and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• GoodsClothing, diapers, furniture, a phone and other things for home.
• TransitBus fares, rides and getting to appointments.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• LegalFree legal help, and help staying safe.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• HealthCare.gov

  Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.

  Call 1-800-318-2596
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026