Plano
Ask about Plano
Ask in your own words. We look up programs and offices for Plano and tell you where to go next.
Local offices in Plano
We found these on official websites. Call before you go, since hours and places can change.
Human services · City office
Neighborhood Services
Plano Municipal Center, 1520 K Avenue, Plano, TX 75074
Help here
- Housing and homelessness assistanceFind information about home repair, homebuyer help, rent and utility assistance, and local homelessness services.
- Neighborhood and property helpReport a property concern, find neighborhood programs, or learn about grants and home repair resources.
Checked on October 8, 2026 · Found on plano.gov
Housing authority · Regional office
Plano Housing Authority
1740 G Avenue, Plano, TX 75074
Help here
- Housing Choice VouchersCheck voucher waiting list information and get help with an existing housing voucher.Apply onlineRead more
Checked on October 8, 2026 · Found on planoha.org
Utilities · City office
Customer & Utility Services
Plano Municipal Center, 1520 K Avenue, Plano, TX 75074
Help here
- Water, sewer, and trash serviceStart or stop city water service, pay a water bill, or get help with an account.Apply online
- Senior deposit waiverCustomers age 65 or older can ask about waiving the deposit for new service.Read more
Checked on October 8, 2026 · Found on cus.plano.gov
Courts and legal help · City office
Plano Municipal Court
900 E. 15th Street, Plano, TX 75074
Help here
- Tickets and court casesPay or respond to a city citation, request a hearing, or find information about court records and warrants.
- Youth diversion and Teen CourtEligible young people can learn about the court's diversion and Teen Court programs.
Checked on October 8, 2026 · Found on plano.gov
Human services · City office
Plano Police Department Victim Services
909 14th Street, Plano, TX 75074
Help here
- Crime victim supportVictims of crime can get help with safety planning, protective orders, compensation claims, and referrals.
Checked on October 8, 2026 · Found on plano.gov
Older adults · City office
Plano Senior Services
Sam Johnson Recreation Center, 401 W. 16th Street, Plano, TX 75075
Help here
- Senior services and referralsFind city and community resources for older adults, including housing, health, transportation, and social services.
- Wellness Center for Older AdultsFind health information, counseling, activities, and social services for older adults.
Checked on October 8, 2026 · Found on plano.gov
Local office · City office
Plano Animal Services
Help here
- Lost pets and animal concernsGet help with lost pets, animal complaints, pet registration, or pet surrender.
Checked on October 8, 2026 · Found on plano.gov
Local office · City office
Fix It Plano
Help here
- City service requestsSubmit a request about issues such as potholes, sidewalks, or abandoned vehicles.Apply online
Checked on October 8, 2026 · Found on plano.gov
State office · State office
Texas Driver License Office - Plano
2109 W. Parker Road, Suite 224, Plano, TX 75023
Help here
- Driver licenses and identification cardsVisit the state office for driver license and identification card services.Apply online
Checked on October 8, 2026 · Found on dps.texas.gov
Library · City office
Plano Public Library
Plano Municipal Center, 1520 K Avenue, Plano, TX 75074
Help here
- Library cards and materialsGet a library card, borrow materials, and use the library's online resources.Read more
- Computers and printingUse public computers, internet, printing, scanning, and fax services at a library location.Read more
- Learning and application helpUse library resources to learn, research, print forms, and apply to colleges or trade schools.Read more
Checked on October 8, 2026 · Found on plano.gov
Parks and recreation · City office
Parks and Recreation
Plano Municipal Center, 1520 K Avenue, Plano, TX 75074
Help here
- Recreation programs and facilitiesFind recreation classes, sports, pools, parks, trails, and recreation centers.
- Recreation fee assistanceEligible residents can ask about financial help with recreation fees, and older adults can find available discounts.Read more
Checked on October 8, 2026 · Found on plano.gov
Checked on October 8, 2026
Nonprofits that serve Plano
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
North Texas Food Bank
3677 Mapleshade Lane, Plano, TX 75075
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
Legal Aid of NorthWest Texas
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
Community Services, Inc.
PO Box 612, Corsicana, TX 75151-0612
Listed on tdhca.texas.gov, checked on October 9, 2026
Offices for all of Collin County
Plano is in Collin County. These county and state offices serve people there too.
Public health · County office
Collin County WIC McKinney Office
825 N. McDonald St., Suite 120, McKinney, TX 75069
Help here
- WIC food and nutrition supportApply for food benefits and nutrition support for eligible pregnant or postpartum women, infants, and young children.Apply online
Checked on October 8, 2026 · Found on collincountytx.gov
Public health · County office
Collin County WIC Plano Office
900 E. Park Blvd., Suite 165, Plano, TX 75074
Help here
- WIC food and nutrition supportApply for food benefits and nutrition support for eligible pregnant or postpartum women, infants, and young children.Apply online
Checked on October 8, 2026 · Found on collincountytx.gov
Child support · County office
Collin County District Clerk Child Support Division
2100 Bloomdale Rd., Suite 10353, McKinney, TX 75071
Help here
- Child support payment recordsRequest a payment history for a Collin County child support case.
Checked on October 8, 2026 · Found on collincountytx.gov
Local office · State office
2-1-1 Texas
Help here
- Help finding local servicesCall or search online for referrals to food, housing, health, and other support services.
Checked on October 9, 2026 · Found on 211texas.org
Public health · County office
Collin County Indigent Health Office
825 N. McDonald St., Suite 110, McKinney, TX 75069
Help here
- Indigent health careApply for health care help if you are an adult county resident with limited income and resources.Apply online
Checked on October 8, 2026 · Found on collincountytx.gov
Public health · County office
Collin County Immunizations Clinic
825 N. McDonald St., Suite 145, McKinney, TX 75069
Help here
- ImmunizationsSchedule vaccines for eligible children and adults through the county clinic.
Checked on October 8, 2026 · Found on collincountytx.gov
Texas programs by kind of help
These are run by Texas and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - HealthCare.gov
Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.
Call 1-800-318-2596 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- 2-1-1 Texas
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988