West
Ask about West
Ask in your own words. We look up programs and offices for West and tell you where to go next.
Local offices in West
We found these on official websites. Call before you go, since hours and places can change.
Utilities · City office
West Utility Billing
110 N. Reagan St., West, TX 76691
Help here
- Water and sewer utility accountsContact the utility clerk to start, transfer, or end water and sewer service, ask about a bill, or make a payment.Read more
Checked on October 9, 2026 · Found on cityofwest.com
Library · Nonprofit
West Public Library
209 Tokio Road, West, TX 76691
Help here
- Library servicesVisit the library to borrow books, use a computer or Wi-Fi, and get help with library resources.
Checked on October 9, 2026 · Found on westpl.org
Local office · City office
West City Hall
110 N. Reagan St., West, TX 76691
Help here
- City services and informationContact City Hall for help finding city services and information.
Checked on October 9, 2026 · Found on cityofwest.com
Parks and recreation · City office
West Community Center
200 Tokio Rd., West, TX 76691
Help here
- Community center useContact City Hall to ask about using or renting the community center.
Checked on October 9, 2026 · Found on cityofwest.com
Checked on October 9, 2026
Nonprofits that serve West
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
Central Texas Food Bank
6500 Metropolis Drive, Austin, TX 78744
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
Lone Star Legal Aid
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
Economic Opportunities Advancement Corporation of Planning Region XI
500 Franklin Ave, Waco, TX 76701-2111
Listed on tdhca.texas.gov, checked on October 9, 2026
Offices for all of McLennan County
West is in McLennan County. These county and state offices serve people there too.
Child support · County office
McLennan County District Clerk, Child Support
501 Washington Avenue, Suite 300, Waco, TX 76701
Help here
- Child support payment records and informationAsk the District Clerk about child support payment history and local payment options.
Checked on October 8, 2026 · Found on mclennan.gov
Local office · State office
2-1-1 Texas
Help here
- Help finding local servicesCall or search online for referrals to food, housing, health, and other support services.
Checked on October 9, 2026 · Found on 211texas.org
Public health · County office
McLennan County Health Services
2124 N 25th Street, Waco, TX 76708
Help here
- Public health servicesContact the county health department for local health information and services.
Checked on October 8, 2026 · Found on mclennan.gov
Mental health and recovery · Regional office
Heart of Texas Behavioral Health Network
110 S 12th Street, Waco, TX 76701
Help here
- Mental health and intellectual or developmental disability servicesContact the regional network to ask about mental health and disability services for county residents.
Checked on October 8, 2026 · Found on hotbhn.org
Courts and legal help · County office
McLennan County Law Library
501 Washington Avenue, Waco, TX 76701
Help here
- Legal research resourcesUse legal research databases and print resources at the courthouse annex library.
Checked on October 8, 2026 · Found on mclennan.gov
Older adults · Regional office
Heart of Texas Area Agency on Aging
1514 South New Road, Waco, TX 76711
Help here
- Aging services and caregiver supportAdults age 60 and older and their caregivers can get information about local support and services.
Checked on October 8, 2026 · Found on hotcog.org
Texas programs by kind of help
These are run by Texas and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - HealthCare.gov
Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.
Call 1-800-318-2596 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- 2-1-1 Texas
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988