Charleston
Ask about Charleston
Ask in your own words. We look up programs and offices for Charleston and tell you where to go next.
Local offices in Charleston
We found these on official websites. Call before you go, since hours and places can change.
Local office · City office
City Hall
501 Virginia Street East, Charleston, WV 25301
Help here
- City information and servicesContact City Hall for help finding a city department or service.
Checked on October 8, 2026 · Found on charlestonwv.gov
Parks and recreation · City office
Parks and Recreation
200 Baker Lane, Charleston, WV 25302
Help here
- Parks, community centers, and recreationFind city parks, community centers, and recreation programs.
Checked on October 8, 2026 · Found on charlestonwv.gov
Human services · City office
Coordinated Addiction Response Effort (CARE) Team
1420 Kanawha Boulevard West, Charleston, WV 25387
Help here
- Outreach and connection to servicesThe CARE Team connects people facing substance use, mental health, or housing needs with services and support.
Checked on October 8, 2026 · Found on charlestonwv.gov
Utilities · City office
Charleston Sanitary Board
208 26th Street West, Charleston, WV 25301
Help here
- Sewer service and billsContact the Sanitary Board about sewer service or a sewer bill.
Checked on October 8, 2026 · Found on charlestonwv.gov
Library · County office
Kanawha County Public Library, Main Library
123 Capitol Street, Charleston, WV 25301
Help here
- Library servicesVisit the Main Library for books, research resources, and other library services.
Checked on October 8, 2026 · Found on kcpls.org
Housing authority · Regional office
Charleston-Kanawha Housing
1525 Washington Street West, Charleston, WV 25387
Help here
- Public housing and Housing Choice VouchersApply for public housing or a Housing Choice Voucher at the authority's main office.Apply online
Checked on October 8, 2026 · Found on ckha.com
Jobs and training · State office
WorkForce West Virginia, Charleston Office
5707 MacCorkle Avenue SE, Suite 500, Charleston, WV 25304
Help here
- Job search and employment servicesVisit the office for help finding work, training, and other job seeker services.
Checked on October 8, 2026 · Found on workforcewv.org
State office · State office
West Virginia Division of Motor Vehicles, Kanawha City Office
5707 MacCorkle Avenue SE, Charleston, WV 25304
Help here
- Driver licensing and state IDVisit the DMV office for driver licensing and state ID services.
Checked on October 8, 2026 · Found on dmv.wv.gov
City of Charleston, West Virginia website
Checked on October 8, 2026
Offices for all of Kanawha County
Charleston is in Kanawha County. These county and state offices serve people there too.
Human services · State office
Kanawha County Department of Human Services
4190 Washington Street, Charleston, WV 25313
Help here
- Family and food assistanceApply for SNAP, TANF, Medicaid, emergency assistance, and help with child care and utility costs.Apply online
- Social servicesGet help with child or adult protection, foster care, adoption, domestic violence services, and other family needs.
Checked on October 8, 2026 · Found on dohs.wv.gov
Public health · County office
Kanawha-Charleston Health Department
108 Lee Street East, Charleston, WV 25301
Help here
- Public health servicesGet public health services, including clinic care, health education, and environmental health help.
Checked on October 8, 2026 · Found on kchd.wv.gov
Housing authority · Regional office
Charleston-Kanawha Housing Authority
1525 Washington Street West, Charleston, WV 25387
Help here
- Housing Choice VoucherApply for a Housing Choice Voucher to help pay rent when the waiting list is open.
Checked on October 8, 2026 · Found on ckha.com
Library · Regional office
Kanawha County Public Library
123 Capitol Street, Charleston, WV 25301
Help here
- Library servicesBorrow books and other materials and use public library resources.
Checked on October 8, 2026 · Found on kcpls.org
Child support · State office
Kanawha Bureau for Child Support Enforcement
231 Capitol Street, Suite 111, Charleston, WV 25301
Help here
- Child support servicesApply for help establishing or enforcing child support and medical support.Apply onlineRead more
Checked on October 8, 2026 · Found on bcse.wv.gov
State office · State office
Kanawha City DMV Regional Office
5707 MacCorkle Avenue SE, Charleston, WV 25304
Help here
- Driver and vehicle servicesVisit for driver licensing, identification cards, and vehicle registration services.
Checked on October 8, 2026 · Found on dmv.wv.gov
West Virginia programs by kind of help
These are run by West Virginia and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - HealthCare.gov
Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.
Call 1-800-318-2596 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- West Virginia 211
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988