Burlington
Ask about Burlington
Ask in your own words. We look up programs and offices for Burlington and tell you where to go next.
Local offices in Burlington
We found these on official websites. Call before you go, since hours and places can change.
State office
Des Moines County Human Services
3535 Agency Street, Suite 102, Burlington, IA 52601
Help here
- HHS benefits and servicesVisit the local Iowa HHS office for help with state benefit programs.Apply online
Last checked October 8, 2026 · Found on hhs.iowa.gov
Utilities · City office
Burlington Municipal Waterworks
500 N. 3rd Street, Burlington, IA 52601
Help here
- Utility billingPay your water and utility bill or get help with your account.
- Start or transfer water serviceApply in person to start or transfer water service.Apply onlineRead more
Last checked October 8, 2026 · Found on burlingtoniowa.org
Local office · City office
Burlington City Hall
400 Washington Street, Burlington, IA 52601
Help here
- City services and informationVisit City Hall for help finding city services and information.Read more
Last checked October 8, 2026 · Found on burlingtoniowa.org
Older adults · City office
Steamboat Senior Center
501 Jefferson Street, Burlington, IA 52601
Help here
- Senior activitiesOlder adults can visit for games and activities.
Last checked October 8, 2026 · Found on burlington.lib.ia.us
Library · City office
Burlington Public Library
210 Court Street, Burlington, IA 52601
Help here
- Library servicesBorrow books and other materials, use online resources, and attend library programs.
Last checked October 8, 2026 · Found on burlington.lib.ia.us
City of Burlington, Iowa website
Checked on October 8, 2026
Nonprofits that serve Burlington
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
Food Bank of Iowa
2220 E. 17th Street, Des Moines, IA 50316
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
Iowa Legal Aid
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
Community Action of Southeast Iowa
2850 Mt. Pleasant St., Suite 108, Burlington, IA 52601
Listed on hhs.iowa.gov, checked on October 9, 2026
Offices for all of Des Moines County
Burlington is in Des Moines County. These county and state offices serve people there too.
State office
Des Moines County Human Services
3535 Agency St., Suite 102, Burlington, IA 52601
Help here
- Food and cash assistanceContact Iowa HHS for help applying for food and cash assistance.Apply online
- Health coverageContact Iowa HHS for help with Medicaid and other health coverage programs.Apply online
Last checked October 8, 2026 · Found on hhs.iowa.gov
Public health · County office
Des Moines County Public Health
505 Curran St., Burlington, IA 52601
Help here
- Public health nursing and home healthCall for public health nursing, home health, and help finding local health services.
- ImmunizationsCall to ask about immunization clinics and make an appointment.Read more
Last checked October 8, 2026 · Found on desmoinescounty.iowa.gov
Mental health and recovery · County office
Des Moines County Mental Health & Disabilities Services
910 Cottonwood, Suite 1000, Burlington, IA 52601
Help here
- Mental health and disability servicesContact the county office for help connecting with mental health and disability services.
Last checked October 8, 2026 · Found on desmoinescounty.iowa.gov
Older adults · Regional office
Milestones Area Agency on Aging, Burlington Office
509 Jefferson St., Burlington, IA 52601
Help here
- Aging and caregiver supportOlder adults, people with disabilities, and caregivers can get referrals, counseling, and help finding local services.
Last checked October 8, 2026 · Found on milestonesaaa.org
Veterans · County office
Des Moines County Veterans Affairs
513 N. Main St., Basement, Burlington, IA 52601
Help here
- Veterans assistanceThe county office helps veterans find county and federal benefits and services.
Last checked October 8, 2026 · Found on desmoinescounty.iowa.gov
Emergency help · County office
Des Moines County Emergency Management Agency
13700 Washington Rd., West Burlington, IA 52655
Help here
- Emergency alerts and preparednessGet local emergency alerts and information about preparing for disasters.
Last checked October 8, 2026 · Found on desmoinescounty.iowa.gov
Iowa programs by kind of help
These are run by Iowa and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- Legal helpFree legal help with eviction, family law, benefits and more.
- SafetyHelp with abuse at home, a safe place to stay, and crisis lines.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - HealthCare.gov
Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.
Call 1-800-318-2596 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- 211 Iowa
Free help finding food, housing, bills and more near you.
Call 800-244-7431 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988