Mason City
Ask about Mason City
Ask in your own words. We look up programs and offices for Mason City and tell you where to go next.
Local offices in Mason City
We found these on official websites. Call before you go, since hours and places can change.
Local office · City office
Mason City City Hall
10 First Street NW, Mason City, IA 50401
Help here
- City information and helpContact City Hall for help finding the city office or service you need.
Checked on October 8, 2026 · Found on masoncityiowa.gov
State office · State office
Iowa Health and Human Services, Mason City
10 1st St NW, Mason City, IA 50401
Help here
- State benefitsVisit or contact this office for help with Iowa benefit programs.Apply online
Checked on October 8, 2026 · Found on hhs.iowa.gov
Jobs and training · State office
IowaWORKS Mason City
600 S Pierce Avenue, Mason City, IA 50401
Help here
- Job search and career assistanceGet career help, resume support, unemployment assistance, and connections to job training.
Checked on October 8, 2026 · Found on workforce.iowa.gov
State office · State office
Iowa DOT Driver's License Service Center, Mason City
2570 4th Street SW, Mason City, IA 50401
Help here
- Driver's licenses and ID cardsResidents can apply for or renew Iowa driver's licenses and identification cards at this office.Apply online
Checked on October 8, 2026 · Found on iowadot.gov
Housing authority · City office
Mason City Housing Authority
103 E State Street, Suite 506, Mason City, IA 50401
Help here
- Public housing and rental assistanceContact the housing authority to ask about public housing and rental assistance for Mason City residents.
Checked on October 8, 2026 · Found on masoncity.net
Library · City office
Mason City Public Library
225 2nd St SE, Mason City, IA 50401
Help here
- Library materials and programsGet a library card, borrow materials, use library resources, and find programs for all ages.Read more
Checked on October 8, 2026 · Found on mcpl.org
Checked on October 8, 2026
Offices for all of Cerro Gordo County
Mason City is in Cerro Gordo County. These county and state offices serve people there too.
Human services · County office
Cerro Gordo County General Assistance
220 N. Washington Ave., Mason City, IA 50401
Help here
- Emergency help with rent, utilities, and funeral costsThe office may provide short-term help with basic needs when you cannot get help from another source.Apply online
Checked on October 8, 2026 · Found on cerrogordo.gov
Public health · County office
Cerro Gordo County Department of Public Health
2570 4th St. SW, Suite 1, Mason City, IA 50401
Help here
- Vaccinations and immunization recordsThe clinic provides vaccines and can help you get your immunization records.
- Private well water testingThe department helps county residents arrange testing of private well water.
Checked on October 8, 2026 · Found on cghealth.com
Veterans · County office
Cerro Gordo County Veteran Affairs
220 N. Washington Ave., Mason City, IA 50401
Help here
- Veterans benefits and assistanceCounty staff help veterans and their dependents seek county, state, and federal benefits.
Checked on October 8, 2026 · Found on cerrogordo.gov
Emergency help · County office
Cerro Gordo County Emergency Management
2716 S. Federal Ave., Mason City, IA 50401
Help here
- Emergency preparedness informationThe office shares preparedness information and coordinates local resources for emergencies.
Checked on October 8, 2026 · Found on cerrogordo.gov
State office · State office
Cerro Gordo County Department of Health and Human Services
525 9th St. SE, Mason City, IA 50401
Help here
- Public benefitsVisit or contact this office to get help with Iowa Health and Human Services programs.Apply online
Checked on October 8, 2026 · Found on hhs.iowa.gov
Child support · State office
Mason City Child Support Services
525 9th St. SE, Suite 2, Mason City, IA 50401
Help here
- Child support servicesThe office helps parents apply for child support services and manage child support cases.Apply online
Checked on October 8, 2026 · Found on hhs.iowa.gov
Iowa programs by kind of help
These are run by Iowa and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - HealthCare.gov
Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.
Call 1-800-318-2596 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- 211 Iowa
Free help finding food, housing, bills and more near you.
Call 800-244-7431 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988