Polk City
Ask about Polk City
Ask in your own words. We look up programs and offices for Polk City and tell you where to go next.
Local offices in Polk City
We found these on official websites. Call before you go, since hours and places can change.
Local office · City office
Polk City City Hall
200 S 4th St, Polk City, IA 50226
Help here
- City services and resident questionsContact City Hall for help with city services, including garbage, recycling, permits, and pet licenses.Read more
Checked on October 9, 2026 · Found on polkcityia.gov
Utilities · City office
Polk City Water and Sewer Department
200 S 4th St, Polk City, IA 50226
Help here
- Water and sewer service and billsContact the city to start, stop, or change water and sewer service and to ask about utility bills.Apply online
- Utility bill assistanceThe city links residents to information about help paying utility bills.
Checked on October 9, 2026 · Found on polkcityia.gov
Library · City office
Polk City Community Library
1500 W Broadway St, Polk City, IA 50226
Help here
- Library servicesVisit the library to get a library card, borrow materials, and use its public programs.
Checked on October 9, 2026 · Found on polkcityia.gov
Parks and recreation · City office
Polk City Community Room
200 S 4th St, Polk City, IA 50226
Help here
- Community room rentalResidents can contact Parks and Recreation to ask about reserving the community room for gatherings and meetings.
Checked on October 9, 2026 · Found on polkcityia.gov
Checked on October 9, 2026
Offices for all of Polk County
Polk City is in Polk County. These county and state offices serve people there too.
Public health · County office
Polk County Health Department
1907 Carpenter Avenue, Des Moines, IA 50314
Help here
- Public health servicesCall or visit for county health services, immunizations, health screenings, and public health information.Read more
Checked on October 8, 2026 · Found on polkcountyiowa.gov
Human services · County office
Polk County General Assistance
2309 Euclid Avenue, Des Moines, IA 50310
Help here
- Emergency assistanceEligible residents can apply for temporary help with rent, utilities, food, clothing, and other basic needs.Apply online
Checked on October 8, 2026 · Found on polkcountyiowa.gov
Housing authority · County office
Polk County Housing Services Division
5885 NE 14th Street, Des Moines, IA 50313
Help here
- Home repair and weatherizationEligible residents can seek help with urgent home repairs or work that reduces energy use and bills.
Checked on October 8, 2026 · Found on polkcountyiowa.gov
Mental health and recovery · County office
Polk County Behavioral Health & Disability Services
2309 Euclid Avenue, Des Moines, IA 50310
Help here
- Behavioral health and disability service referralsCall for help finding behavioral health and disability supports in Polk County.Read more
Checked on October 8, 2026 · Found on polkcountyiowa.gov
Veterans · County office
Polk County Veteran Affairs
2309 Euclid Avenue, Des Moines, IA 50310
Help here
- Veteran benefits and assistanceVeterans and their families can get help with benefit claims and eligible emergency assistance.Read more
Checked on October 8, 2026 · Found on polkcountyiowa.gov
Emergency help · County office
Polk County Emergency Management
1907 Carpenter Avenue, Des Moines, IA 50314
Help here
- Disaster preparedness and recovery informationResidents can get information about preparing for emergencies and finding local disaster resources.Read more
Checked on October 8, 2026 · Found on polkcountyiowa.gov
Iowa programs by kind of help
These are run by Iowa and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - HealthCare.gov
Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.
Call 1-800-318-2596 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- 211 Iowa
Free help finding food, housing, bills and more near you.
Call 800-244-7431 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988