Batavia

Local offices in Batavia

We found these on official websites. Call before you go, since hours and places can change.

• Utilities · City office

  Utility Billing

  100 N Island Avenue, Batavia, IL 60510

  Help here

  • City utility accounts and billsStart or stop city electric, water, or wastewater service and get help with your bill.
  Call 630-454-2020DirectionsWebsite

  Checked on October 8, 2026 · Found on bataviail.gov

• Older adults · Nonprofit

  Batavia RSVP

  Help here

  • Senior services and referralsBatavia seniors age 65 and older can ask for help with rides, safety devices, and referrals to local services.Apply online
  Call 630-406-9993Website

  Checked on October 8, 2026 · Found on bataviarsvp.org

• Library · Regional office

  Batavia Public Library

  10 S Batavia Avenue, Batavia, IL 60510

  Help here

  • Library servicesGet a library card, borrow materials, use computers, and join library programs.Read more
  Call 630-879-1393DirectionsWebsite

  Checked on October 8, 2026 · Found on bataviapl.org

• Local office · City office

  City of Batavia

  100 N Island Avenue, Batavia, IL 60510

  Help here

  • City information and customer serviceCall or visit City Hall for help finding the right city department or service.
  Call 630-454-2000DirectionsWebsite

  Checked on October 8, 2026 · Found on bataviail.gov

• Parks and recreation · Regional office

  Batavia Park District

  327 W Wilson Street, Batavia, IL 60510

  Help here

  • Parks and recreation programsRegister for recreation, fitness, sports, and other community programs.Apply online
  Call 630-879-5235DirectionsWebsite

  Checked on October 8, 2026 · Found on bataviaparks.org

City of Batavia website

Checked on October 8, 2026

Nonprofits that serve Batavia

Each one serves this area. Call before you go, since services and hours change.

Offices for all of Kane County

Batavia is in Kane County. These county and state offices serve people there too.

• State office · State office

  Illinois Department of Human Services Family Community Resource Center, Aurora

  361 W. Old Indian Trail, Aurora, IL 60506

  Help here

  • Public benefitsApply for or get help with state food, cash, and medical benefits.Apply online
  Call 630-844-7421DirectionsWebsite

  Checked on October 8, 2026 · Found on dhs.state.il.us

• State office · State office

  Illinois Department of Human Services Family Community Resource Center, Elgin

  700 S. State Street, Elgin, IL 60123

  Help here

  • Public benefitsApply for or get help with state food, cash, and medical benefits.Apply online
  Call 847-931-2015DirectionsWebsite

  Checked on October 8, 2026 · Found on dhs.state.il.us

• Local office · Regional office

  Kane County 211

  Help here

  • Community resource referralsCall any time to find local help with food, housing, health care, and other needs.
  Call 211Website

  Checked on October 8, 2026 · Found on 211illinois.org

• Community action · Nonprofit

  Community Contacts, Inc.

  100 S. Hawthorne Street, Elgin, IL 60123

  Help here

  • Utility bill assistanceEligible households can apply for help paying utility bills and for home weatherization.Read more
  Call 847-697-4400DirectionsWebsite

  Checked on October 8, 2026 · Found on cci-hci.org

• Public health · County office

  Kane County Health Department

  1240 N. Highland Avenue, Aurora, IL 60506

  Help here

  • Public health servicesGet public health information, nursing services, and referrals to local health resources.Read more
  • Behavioral health information and referralsFind mental health and substance use resources through the county health department.Read more
  Call 630-208-3801DirectionsWebsite

  Checked on October 8, 2026 · Found on kanehealth.com

• Courts and legal help · County office

  Kane County Law Library & Self Help Legal Center

  37W777 IL Route 38, 2nd Floor, St. Charles, IL 60175

  Help here

  • Legal research and self-help resourcesUse free legal information, forms, computers, and help finding court resources.
  Call 630-406-7126DirectionsWebsite

  Checked on October 8, 2026 · Found on kclawlibrary.org

Everything in Kane County

Illinois programs by kind of help

These are run by Illinois and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• GoodsClothing, diapers, furniture, a phone and other things for home.
• TransitBus fares, rides and getting to appointments.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• LegalFree legal help, and help staying safe.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026