Carbondale

Local offices in Carbondale

We found these on official websites. Call before you go, since hours and places can change.

• Utilities · City office

  Revenue Office

  200 S. Illinois Avenue, Carbondale, IL 62901

  Help here

  • Water, sewer, and refuse billingStart water, sewer, and refuse service or ask questions about your bill.
  Call 618-457-3265DirectionsWebsite

  Last checked October 8, 2026 · Found on explorecarbondale.com

• Older adults · Nonprofit

  Senior Adult Services / Carbondale Senior Center

  409 N. Springer Street, Carbondale, IL 62901

  Help here

  • Senior center services and mealsOlder adults can visit for senior programs and weekday meals, and ask about home-delivered meals.
  Call 618-457-4151DirectionsWebsite

  Last checked October 8, 2026 · Found on egyptianaaa.org

• State office

  Illinois Secretary of State Driver Services Facility

  2516 W. Murphysboro Road, Carbondale, IL 62901

  Help here

  • Driver and vehicle servicesApply for or renew a driver's license or state ID, take tests, and handle vehicle title and registration services.
  DirectionsWebsite

  Last checked October 8, 2026 · Found on apps.ilsos.gov

• Library · City office

  Carbondale Public Library

  405 W Main Street, Carbondale, IL 62901

  Help here

  • Library and court access resourcesUse library materials, public computers, and help finding legal forms and information.
  Call 618-457-0354DirectionsWebsite

  Last checked October 8, 2026 · Found on carbondalepubliclibrary.org

• Local office · City office

  City Hall / Civic Center

  200 S. Illinois Avenue, Carbondale, IL 62901

  Help here

  • City services and informationGet help finding city services, contacting city departments, or asking about city business.
  Call 618-549-5302DirectionsWebsite

  Last checked October 8, 2026 · Found on explorecarbondale.com

City of Carbondale website

Checked on October 8, 2026

Nonprofits that serve Carbondale

Each one serves this area. Call before you go, since services and hours change.

Offices for all of Jackson County

Carbondale is in Jackson County. These county and state offices serve people there too.

• Child support · State office

  Illinois Child Support Services, Marion Regional Office

  3419 Professional Park Drive, Marion, IL 62959

  Help here

  • Child support servicesParents can get help establishing parentage and support orders and collecting support payments.Apply onlineRead more
  Call 800-447-4278DirectionsWebsite

  Last checked October 8, 2026 · Found on hfs.illinois.gov

• State office

  Illinois Department of Human Services Family Community Resource Center, Murphysboro

  333 S 13th Street, Murphysboro, IL 62966

  Help here

  • Benefits applicationsApply for or get help with state benefits such as SNAP, cash assistance, and medical coverage.Apply online
  Call 618-687-1705DirectionsWebsite

  Last checked October 8, 2026 · Found on dhs.state.il.us

• Community action · Nonprofit

  ACCESS Community Action Agency

  Help here

  • Food, housing, and utility helpAsk about local help with food, housing, and utility costs.
  Website

  Last checked October 8, 2026 · Found on accesshelps.org

• Housing help · County office

  Jackson County Housing Authority

  300 N 7th Street, Murphysboro, IL 62966

  Help here

  • Public housing and vouchersApply for public housing or ask about a housing choice voucher.Apply online
  Call 618-684-3183DirectionsWebsite

  Last checked October 8, 2026 · Found on jcha-il.org

• Local office · Nonprofit

  211 Illinois

  Help here

  • Help finding local servicesCall 211 any time to get connected with local help for housing, food, utilities, health care, and other needs.
  Call 211Website

  Last checked October 9, 2026 · Found on 211illinois.org

• Public health · County office

  Jackson County Health Department

  415 Health Dept Road, Murphysboro, IL 62966

  Help here

  • Public health servicesGet local health services and information from the county health department.
  • WICEligible pregnant or postpartum women, infants, and children under five can get food benefits, nutrition help, and breastfeeding support.Apply onlineRead more
  Call 618-684-3143DirectionsWebsite

  Last checked October 8, 2026 · Found on jchdonline.org

Everything in Jackson County

Illinois programs by kind of help

These are run by Illinois and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• Legal helpFree legal help with eviction, family law, benefits and more.
• SafetyHelp with abuse at home, a safe place to stay, and crisis lines.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026